Our waitress (Deb) takes great care of us! We had everything we needed, right when we needed it. (Like coffee refills, jelly and butter already on the table, etc.). I specifically asked that my bacon be cooked well and she had it just like I like it!Wheelchair accessibility: Definitely easy for anyone in a wheelchair.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Steak, Sausage
Marlena Buckley
Food was great I got bake fish, pinto beans, Mac n chs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pinto Beans, The Cracker Barrel's Country Boy Breakfast, Chicken Fried Chicken
Constance Dunlap- Health, Wealth, and Finances
I ordered a medium well steak and it was worse than well done. The green beans were terribly cooked and the baked potato was dry. I will not be back to this location.
Atmosphere: 3
Food: 1
Service: 3
Yoman Yonjan
I went there during my lunch hour and the food was very fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Steak, Steak, Biscuits and Gravy, Country Fried Shrimp, Homestyle Chicken
Frederic Dupree
It's a nice place to eat breakfast. The staff was friendly and served with a smile.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sausage
Barbara Welsh
Cracker Barrel Lakeland, Tn April 9, 2024We went to celebrate our Anniversary today!Waitress seemed great, but truly not sure, if a waitress issue or manager who blamed waitress.Anyway sharing, so hopefully a district supervisor over this store & management can prevent future disappointments and bad service!We ordered and started with great service with coffee and biscuits prior to meal arriving. All was well until we received main meal.I ordered what my husband always gets which is the hash brown breakfast. It’s always tasted good when I tried some of his! He selected a different meal for a change.When the waitress bought us our food she looked and she said oh, they forgot the toppings; as I also looked and was thinking the same thing.Before I asked for her to get a manager, she offered to get a manager and said she was going to see if they were out of the topping because I asked that question! I also told the waitress that if they were out of those toppings they shouldn’t be selling this item or at least tell the customer, so they can make the decision, if they still want it!It did not taste the same at all! I didn’t want to eat it because I was waiting to see, if she was gonna bring some toppings out and I was also waiting for a manager who never showed her face. My husband has already finished his meal. When the waitress told me she was going to cut up the toppings herself and bring them to me and I told her, “ Oh you don’t have to do that’s not your job!”I felt bad that she was having to do something that the manager needed to correct, if kitchen issue. Still, no manager throughout our meal showed up to ask us what was wrong.When the waitress finally brought out the toppings, my food was pretty much cold, but I tasted it, and it made a true difference in the taste.It was still a different consistency when it was just hashbrowns, cheese, and a scrambled egg on top of it and two pieces of bacon. I could’ve just ordered one of the regular breakfast with two eggs, bacon and biscuits and whatever side meal , if I’d wanted that!So I went out to the checkout area and asked one of the clerks out there to get the manager for me. The manager came out. I told her about what happened with the meal and she pretty much blamed the waitress, so at this point I don’t know who’s at fault, doesn’t really matter the whole thing was that my meal was wrong, simple as that!The manager came out. I had to start telling her what happened. All she wanted to do was tell me the procedures of the kitchen, and who was doing what and that it was the waitresses fault, but she wasn’t offering any solution for the Problem! I told her I didn’t expect to get my meal for free, but I at least expected a discount; of course, having been in customer service for years an apology would’ve been very nice!She went to check us out and give a discount …all she did was give us my husband hash brown casserole side off, which was like a two dollar discount, so the bill was originally as you can see on the receipt; $37 and some odd cents and once she took the casserole off, it was only $35 & odd cents.I truly felt like an apology would be the number one importance for a manager just tell the customer & to correct the problem to their best of their ability and to be fair on both sides. At least give half off on my $11.99 meal that was done incorrectly that would’ve been truly fair on both sides!She acted like I was “pulling teeth” to ask for discount, and there was no excuse for all of her excuses being given to me!If I had not insisted on least some type of discount, I believe she would’ve just walked off and let me walk off too, and pay my bill!Truly disappointed and disgusted of the improper way the manager handled everything!!I know that there are some people that go to restaurants and they eat and they complain to get their money back because I have a daughter that’s been a waitress, this not us!We will not be going back to the Lakeland Tennessee Cracker Barrel for a while!Receipt/food after toppings
Atmosphere: 3
Food: 1
Service: 1
Leonardo Yanez
Predictable food. Service was slow but very professional. Food as expected, if you visited one, you've visited all.
Great food! Great place! Love the Country Store...Always Has An Abundance Of Things To See & Shop For!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatloaf, Salads, The Biscuits, Grandpa's Country Fried Breakfast
Wymeaka Judkins
The food was great. We got seated quickly but it did take a while for our server to come a greet us. The were running low on straws for our drinks, so e had to drink straight from the cup. Server was polite and check out was fast.Kid-friendliness: They have coloring pages and crayons as well as peg board game for kidsWheelchair accessibility: There is wheelchair access
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: The Biscuits
Carol Bockhold
Never got napkins. Biscuits were late, no spoon for gravy. Pinto beans were cold. Took extra time to get half n half for the coffee.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Chicken Fried Steak, Biscuits and Gravy
Rebecca Hannah
Parking: It is good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cornbread Muffins 4
clive dann
Fabulous menu, friendly staff, good value and great
Where you can get breakfast and Mimosa. Life is good!
Atmosphere: 5
Food: 5
Service: 5
We order online and have it delivered curb side! This is a great way to pick up a great dinner on the way home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cornbread Muffins 4, Chicken Fried Steak, Pinto Beans, Roast Beef
loved ebony!! she was great!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Our waitress (Deb) takes great care of us! We had everything we needed, right when we needed it. (Like coffee refills, jelly and butter already on the table, etc.). I specifically asked that my bacon be cooked well and she had it just like I like it!Wheelchair accessibility: Definitely easy for anyone in a wheelchair.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Steak, Sausage
Food was great I got bake fish, pinto beans, Mac n chs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pinto Beans, The Cracker Barrel's Country Boy Breakfast, Chicken Fried Chicken
I ordered a medium well steak and it was worse than well done. The green beans were terribly cooked and the baked potato was dry. I will not be back to this location.
Atmosphere: 3
Food: 1
Service: 3
I went there during my lunch hour and the food was very fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Steak, Steak, Biscuits and Gravy, Country Fried Shrimp, Homestyle Chicken
It's a nice place to eat breakfast. The staff was friendly and served with a smile.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sausage
Cracker Barrel Lakeland, Tn April 9, 2024We went to celebrate our Anniversary today!Waitress seemed great, but truly not sure, if a waitress issue or manager who blamed waitress.Anyway sharing, so hopefully a district supervisor over this store & management can prevent future disappointments and bad service!We ordered and started with great service with coffee and biscuits prior to meal arriving. All was well until we received main meal.I ordered what my husband always gets which is the hash brown breakfast. It’s always tasted good when I tried some of his! He selected a different meal for a change.When the waitress bought us our food she looked and she said oh, they forgot the toppings; as I also looked and was thinking the same thing.Before I asked for her to get a manager, she offered to get a manager and said she was going to see if they were out of the topping because I asked that question! I also told the waitress that if they were out of those toppings they shouldn’t be selling this item or at least tell the customer, so they can make the decision, if they still want it!It did not taste the same at all! I didn’t want to eat it because I was waiting to see, if she was gonna bring some toppings out and I was also waiting for a manager who never showed her face. My husband has already finished his meal. When the waitress told me she was going to cut up the toppings herself and bring them to me and I told her, “ Oh you don’t have to do that’s not your job!”I felt bad that she was having to do something that the manager needed to correct, if kitchen issue. Still, no manager throughout our meal showed up to ask us what was wrong.When the waitress finally brought out the toppings, my food was pretty much cold, but I tasted it, and it made a true difference in the taste.It was still a different consistency when it was just hashbrowns, cheese, and a scrambled egg on top of it and two pieces of bacon. I could’ve just ordered one of the regular breakfast with two eggs, bacon and biscuits and whatever side meal , if I’d wanted that!So I went out to the checkout area and asked one of the clerks out there to get the manager for me. The manager came out. I told her about what happened with the meal and she pretty much blamed the waitress, so at this point I don’t know who’s at fault, doesn’t really matter the whole thing was that my meal was wrong, simple as that!The manager came out. I had to start telling her what happened. All she wanted to do was tell me the procedures of the kitchen, and who was doing what and that it was the waitresses fault, but she wasn’t offering any solution for the Problem! I told her I didn’t expect to get my meal for free, but I at least expected a discount; of course, having been in customer service for years an apology would’ve been very nice!She went to check us out and give a discount …all she did was give us my husband hash brown casserole side off, which was like a two dollar discount, so the bill was originally as you can see on the receipt; $37 and some odd cents and once she took the casserole off, it was only $35 & odd cents.I truly felt like an apology would be the number one importance for a manager just tell the customer & to correct the problem to their best of their ability and to be fair on both sides. At least give half off on my $11.99 meal that was done incorrectly that would’ve been truly fair on both sides!She acted like I was “pulling teeth” to ask for discount, and there was no excuse for all of her excuses being given to me!If I had not insisted on least some type of discount, I believe she would’ve just walked off and let me walk off too, and pay my bill!Truly disappointed and disgusted of the improper way the manager handled everything!!I know that there are some people that go to restaurants and they eat and they complain to get their money back because I have a daughter that’s been a waitress, this not us!We will not be going back to the Lakeland Tennessee Cracker Barrel for a while!Receipt/food after toppings
Atmosphere: 3
Food: 1
Service: 1
Predictable food. Service was slow but very professional. Food as expected, if you visited one, you've visited all.
Atmosphere: 5
Food: 4
Service: 4
Restaurantji Recommends
Great food! Great place! Love the Country Store...Always Has An Abundance Of Things To See & Shop For!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatloaf, Salads, The Biscuits, Grandpa's Country Fried Breakfast
The food was great. We got seated quickly but it did take a while for our server to come a greet us. The were running low on straws for our drinks, so e had to drink straight from the cup. Server was polite and check out was fast.Kid-friendliness: They have coloring pages and crayons as well as peg board game for kidsWheelchair accessibility: There is wheelchair access
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: The Biscuits
Never got napkins. Biscuits were late, no spoon for gravy. Pinto beans were cold. Took extra time to get half n half for the coffee.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Chicken Fried Steak, Biscuits and Gravy
Parking: It is good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cornbread Muffins 4
Fabulous menu, friendly staff, good value and great
Atmosphere: 5
Food: 5
Service: 5