I had the worst experience tonight with this store!! Did a mobile order. Get to the store they don’t have half my order. The girl at the window was kind and trying to tell me what we could do to make it right another girl comes up and has a horrible attitude. Hands me the receipt and says you’ll just have to go to the app and request a refund. I gave them back the drink and left. I go to the app and realized I checked out as a guest and did not create an account. I call the store to see what I could do and the woman proceeds to tell me I don’t know what you’re going to do about that. I said excuse me? Like you have no idea what I can do to get a refund for this to be rectified? She said no clue. I asked for corporate or a managers number to get this issue fixed because I just spent $17 on donuts and left with nothing 🤷🏻♀️ she said well you can just Google that. I in fact Google and call the number. Now I have to wait for two days for the store to call me with a resolution. Crazyyyy all of this could have been avoided had the worker just been decent. And that just wasn’t what happened tonight.
Duane Buggert
Best coffee in town
Atmosphere: 5
Food: 5
Service: 5
Joseph (BlackHawk38)
Employees are not very friendly. You can tell several of them hate their job and they let it be known.
Edit 3 years later the employees are just as bad. They not only have gotten my order wrong several times they have looked at me like I have lost my mind. Also the price for their drinks are on a fluctuating scale. I order the exact same thing every single time. One day it rang up as $7.11. three days later it rang up as $8.69 a week later it was $7.65. A few days later and the price was $8.73.
Atmosphere: 1
Food: 1
Service: 1
Tophery G8er
They charged a dollar to add a 12oz cup of tap water to my order. The water tasted like dirt.
Melissa Broome
Best coffee on the planet but the service was definitely not with a smile.
Atmosphere: 4
Food: 5
Service: 3
Peter Olsen
All that you'd expect from dunkins. But... the drive-through lane is horrible. Cost me a rim. It's nearly impossible to get through in a truck without hitting a curb.
I recently went to my local dunkin I stood at the counter with multiple employees walking back and forth in front of me not speaking to me. I waited at minimum of 5 mins after I had turned to my husband and said they haven't acknowledged me yet. A girl walks over to says I can't take your order I'm not in the register and walks away. Finally another girl comes to take my order. My husband needed to use the bathroom they had the door locked so no one could use it. So my husband had to use the lady's room while I stood outside.
This is written after trying this location three times. Each time my wife and I went through the drive thru, each time we waited a minimum of ten minutes. Each time the food was poorly prepared. Especially on this visit, the egg tasted raw? I don't even know exactly what we were tasting. The egg on my sandwich tasted okay, but my wife and daughters meals tasted like metal or something.After reading previous reviews, it's clear that I am not alone in my experience.Do NOT eat at this "restaurant".
Atmosphere: 1
Food: 1
Service: 2
K Sherman
Drive thru is usually a 15 minute wait time, coffee is typically watery and they were out of every option I asked for this last time I went… will not return.
Veronica Adams
Dunkin drinks and food really good.
Joshua S.
Service and quality control have taken a hit at this location. It's rare that you'll come across a friendly employee, and they can't seem to make a consistent iced latte anymore.
Atmosphere: 4
Food: 4
Service: 3
Renae Gowen
Arguably the rudest staff I have ever encountered. If at all possible, avoid this location at all costs.Also, their water tastes just like metal.
I had the worst experience tonight with this store!! Did a mobile order. Get to the store they don’t have half my order. The girl at the window was kind and trying to tell me what we could do to make it right another girl comes up and has a horrible attitude. Hands me the receipt and says you’ll just have to go to the app and request a refund. I gave them back the drink and left. I go to the app and realized I checked out as a guest and did not create an account. I call the store to see what I could do and the woman proceeds to tell me I don’t know what you’re going to do about that. I said excuse me? Like you have no idea what I can do to get a refund for this to be rectified? She said no clue. I asked for corporate or a managers number to get this issue fixed because I just spent $17 on donuts and left with nothing 🤷🏻♀️ she said well you can just Google that. I in fact Google and call the number. Now I have to wait for two days for the store to call me with a resolution. Crazyyyy all of this could have been avoided had the worker just been decent. And that just wasn’t what happened tonight.
Best coffee in town
Atmosphere: 5
Food: 5
Service: 5
Employees are not very friendly. You can tell several of them hate their job and they let it be known.
Edit
3 years later the employees are just as bad. They not only have gotten my order wrong several times they have looked at me like I have lost my mind. Also the price for their drinks are on a fluctuating scale. I order the exact same thing every single time. One day it rang up as $7.11. three days later it rang up as $8.69 a week later it was $7.65. A few days later and the price was $8.73.
Atmosphere: 1
Food: 1
Service: 1
They charged a dollar to add a 12oz cup of tap water to my order. The water tasted like dirt.
Best coffee on the planet but the service was definitely not with a smile.
Atmosphere: 4
Food: 5
Service: 3
All that you'd expect from dunkins. But... the drive-through lane is horrible. Cost me a rim. It's nearly impossible to get through in a truck without hitting a curb.
Atmosphere: 1
Food: 4
Service: 5
Great spot very quick
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Munchkins Donut Hole Treats, Sourdough Breakfast Sandwich, Iced Latte
Good cup of coffee, donuts were terrible
Atmosphere: 5
Food: 2
Service: 5
I recently went to my local dunkin I stood at the counter with multiple employees walking back and forth in front of me not speaking to me. I waited at minimum of 5 mins after I had turned to my husband and said they haven't acknowledged me yet. A girl walks over to says I can't take your order I'm not in the register and walks away. Finally another girl comes to take my order. My husband needed to use the bathroom they had the door locked so no one could use it. So my husband had to use the lady's room while I stood outside.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Iced Latte
Understand that some workers are new or be
Atmosphere: 5
Food: 5
Recommended dishes: Donuts, Dunkin' Refreshers, Plain Stuffed Bagel Minis
Restaurantji Recommends
This is written after trying this location three times. Each time my wife and I went through the drive thru, each time we waited a minimum of ten minutes. Each time the food was poorly prepared. Especially on this visit, the egg tasted raw? I don't even know exactly what we were tasting. The egg on my sandwich tasted okay, but my wife and daughters meals tasted like metal or something.After reading previous reviews, it's clear that I am not alone in my experience.Do NOT eat at this "restaurant".
Atmosphere: 1
Food: 1
Service: 2
Drive thru is usually a 15 minute wait time, coffee is typically watery and they were out of every option I asked for this last time I went… will not return.
Dunkin drinks and food really good.
Service and quality control have taken a hit at this location. It's rare that you'll come across a friendly employee, and they can't seem to make a consistent iced latte anymore.
Atmosphere: 4
Food: 4
Service: 3
Arguably the rudest staff I have ever encountered. If at all possible, avoid this location at all costs.Also, their water tastes just like metal.
Atmosphere: 1
Food: 1
Service: 1
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