Ordered sausage biscuit combo on 6/18/25. The sausage appears broken off/ eaten off of. Was told to pull forward for hash browns. This restaurant just gets worse. Because I don't know if someone ate off the sausage or not, i had the hash browns with a coke.
Ordered the chicken sandwich combo with a medium dr pepper extra ice. Was told to park and someone would bring it to me.
Restaurants that have you park typical remove you from the drive thru lane because the order is being prepared fresh.
I received barely lukewarm fries, a dried out and lukewarm chicken sandwich and a drink. So basically i just paid almost $9.00 for a drink
I do not recommend this location. And this will be my last trip. Their food is not fresh unless you come after 7pm.
Baby Cakes 420
8 pick up an order for Door Dash to deliver to customer
Patsy Arthur
To slow!
Jessie B.
We went through the drive-thru and the lady charged me for an entire meal in addition to what I bought. When I politely brought it up during payment she was very rude to me. She finally fixed the price for me. The breakfast burrito I got was about 2 bites and the grits were so oily and salty in the breakfast meal it was inedible.
David Harper
Surprisely good Chicken fingers with white gravy. And opted in for hand scooped Chocolate Shake- a major win!All from the comforts in the car through the drive through. Great southern comfort food in a hurry :) thanks.
sarina p
Service was great atmosphere was great you can tell a lot has changed in the last couple months new GM has made huge improvements
Emmilyn Barton
Everytime I eat here, they forget something. Last time it was the fries, today it was the pie.
Theres no point in getting the "holiday meal deal" if they're going to leave out half of the order every time.
Atmosphere: 3
Food: 3
Service: 2
Belkis Vega
The food is super expensive and they don't cook deliciously
Johnny G
This is the worst Jack's by far. I have ate at Jacks all over Alabama, and most of them are good. This Tennessee location is complete garbage. I tried the breakfast two days in a row, and both times the sausage was old. The sausage was also extremely burnt. I tried the chicken biscuit and it was also old and burnt. They put mayo and pickles on the chicken which was awful. The people around here need to have the pleasure of having a real Jack's experience. This is not what I expect from a company that is dedicated to quality. Most of the employees have terrible attitudes.
Very nice people working here. Good prices and I loved the hamburgers!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Teisha keister
My first time coming here was very good fresh chicken the green beans were awesome the mashed potatoes were good my only complaint is the biscuit. My mom's burger was delicious fresh her fries were good great place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Burger, Fried Chicken
Brenda Smith
Biscuits were better today. They are usually so buttery they leave a greasy taste in mouth.
Atmosphere: 5
Food: 4
Service: 5
Lesa Beaudry
Food was fresh and hot, chicken, green beans were delicious and mashed potatoes. Burgers and fries were Good!
Food and service were terrible.
Ordered sausage biscuit combo on 6/18/25. The sausage appears broken off/ eaten off of. Was told to pull forward for hash browns. This restaurant just gets worse. Because I don't know if someone ate off the sausage or not, i had the hash browns with a coke.
Ordered the chicken sandwich combo with a medium dr pepper extra ice. Was told to park and someone would bring it to me.
Restaurants that have you park typical remove you from the drive thru lane because the order is being prepared fresh.
I received barely lukewarm fries, a dried out and lukewarm chicken sandwich and a drink. So basically i just paid almost $9.00 for a drink
I do not recommend this location. And this will be my last trip. Their food is not fresh unless you come after 7pm.
8 pick up an order for Door Dash to deliver to customer
To slow!
We went through the drive-thru and the lady charged me for an entire meal in addition to what I bought. When I politely brought it up during payment she was very rude to me. She finally fixed the price for me. The breakfast burrito I got was about 2 bites and the grits were so oily and salty in the breakfast meal it was inedible.
Surprisely good Chicken fingers with white gravy. And opted in for hand scooped Chocolate Shake- a major win!All from the comforts in the car through the drive through. Great southern comfort food in a hurry :) thanks.
Service was great atmosphere was great you can tell a lot has changed in the last couple months new GM has made huge improvements
Everytime I eat here, they forget something. Last time it was the fries, today it was the pie.
Theres no point in getting the "holiday meal deal" if they're going to leave out half of the order every time.
Atmosphere: 3
Food: 3
Service: 2
The food is super expensive and they don't cook deliciously
This is the worst Jack's by far. I have ate at Jacks all over Alabama, and most of them are good. This Tennessee location is complete garbage. I tried the breakfast two days in a row, and both times the sausage was old. The sausage was also extremely burnt. I tried the chicken biscuit and it was also old and burnt. They put mayo and pickles on the chicken which was awful. The people around here need to have the pleasure of having a real Jack's experience. This is not what I expect from a company that is dedicated to quality. Most of the employees have terrible attitudes.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very nice people working here. Good prices and I loved the hamburgers!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
My first time coming here was very good fresh chicken the green beans were awesome the mashed potatoes were good my only complaint is the biscuit. My mom's burger was delicious fresh her fries were good great place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Burger, Fried Chicken
Biscuits were better today. They are usually so buttery they leave a greasy taste in mouth.
Atmosphere: 5
Food: 4
Service: 5
Food was fresh and hot, chicken, green beans were delicious and mashed potatoes. Burgers and fries were Good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Burger, Fried Chicken
Wheelchair accessibility: You cam get in an out
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Burger
Loading...