Dunkin'
636 S Cumberland St, Lebanon
(615) 358-9547
Recent Reviews
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I was the ONLY person in there and it took 55 minutes to get 2 coffees and a dozen donuts.
If america actually ran on Dunkin, we would never get anywhere
Atmosphere: 1
Food: 1
Service: 1
My daughter and I stayed in the area overnight and stopped at this Dunkin for some iced coffee. The line moved quick, our coffees were correct and tasty, and the employee who waited on us was friendly.
Atmosphere: 5
Food: 5
Service: 5
My order was complete wrong and I was over charged. If that wasn’t bad enough the men’s restrooms did not have running water and the store it self was nasty. I tried to call customer service but after waiting 15 minutes on hold I gave up. If I could give them zero stars I would. I will never return to this location.
Atmosphere: 1
Food: 1
Service: 1
Signature latte coca moca
Atmosphere: 4
Food: 5
Service: 5
Donuts and coffee were great
Atmosphere: 5
Food: 5
Service: 5
Was slow and backed up
Atmosphere: 4
Food: 4
Service: 4
Met a friend for coffee and donuts. Well, I had milk. She had coffee. It was all good.
Atmosphere: 5
Food: 5
Service: 5
Food ordered off doordash was burnt to a crisp. Happened today. Food was not consumable. Applies to all items ordered.
Atmosphere: 1
Food: 1
Service: 1
The restaurant staff was professional and courteous. The food was good.
Atmosphere: 5
Food: 5
Service: 5
My coffee is delicious, and the young lady at the drive-through window this morning was so sweet and delightful!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is genuinely the worst Dunkin’ Donuts I have ever been to. The amount of times I have had to forgo my order and ask corporate for a refund because the staff doesn’t understand timing of mobile orders is insane. I placed my mobile order at 8:30am this morning, to be ready at 9:00am, as a walk in mobile order. When I got there, all the doors to get in the building were locked, and the only option was the drive thru, however the line was so long I would not have had time to wait. There is no reason that if I order something 30 minutes in advance, it wouldn’t be ready when I get there. There has also been multiple times where I will place a mobile order in advance and they don’t even start working on it until I arrive. The quality of service is truly so poor, I don’t know how they have a higher rating than 1 star.
Atmosphere: 1
Food: 1
Service: 1
My wife and I stopped in a little later in the evening and Dunkin Donuts LITERALLY didn't have any donuts. They were also out of a couple of other items but seriously, out of doughnuts?!
The ladies working the night shift were fun.
Atmosphere: 3
Food: 3
Service: 4
Miss Ashley was the best my coffee was gone before I even left the store with my food very polite and knew exactly how I live my iced coffee. I highly recommend her.
Atmosphere: 5
Food: 5
Service: 5
Slow and rude
Atmosphere: 1
Food: 2
Service: 1
Fast coffee break in the morning!
Atmosphere: 5
Food: 5
Service: 5
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