Dunkin'

1645 W Main St, Lebanon
(615) 358-9523

Recent Reviews

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Brad Jackson

Great food and drinks

Atmosphere: 5

Food: 5

Service: 5

Brandon McGuire

If more than one person pulls into the drive-through, they spontaneously combust

Lorrie Carter

Dunkin is my go to for my coffee. Employees are always helpful

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Avocado Toast

Chad Simmons

Desiree provided great service! She was very nice.

Atmosphere: 5

Food: 5

Service: 5

ML15

Actually, let me in my phone the last five or six times I’ve been to this location. The employees have been wonderful. My main issue is with Dunkin itself. They have become Starbucks Junior. That is not a knock on Starbucks, but we only need one of those. Dunkin’ Donuts focused on donuts, coffee, muffins, etc. now they have done away with seasonal pumpkin muffins. They have replaced them with a pumpkin loaf cake wrapped in cellophane that looks like it came straight from Starbucks. If I wanted something like that, I would just go to Starbucks.

Atmosphere: 3

Food: 3

Service: 5

rondall wilkerson (RebelTacoma)

Got the Dunkin midnight coffee and it was really good if you like strong coffee

Atmosphere: 5

Service: 5

ashten danielle

you can almost never mobile order anything due to it saying they don’t have it in stock but in actuality, they do have it. i like this one because they typically don’t swap original for espresso but always an annoyance when trying to order ahead.

Atmosphere: 2

Food: 2

Service: 2

gigi

this place is crap, the manager is the worst to work with let alone fit to be a manager, nepotism at its best she has her kids working under her as well and yells at them during shifts, keep your family problems private. i came in the other day and saw her yelling at the employees while waiting for a drink and i think a good manager should keep her composure in front of customers. i’m sure in front of upper management she seems like an angel when behind they don’t see how badly she treats others

Atmosphere: 1

Food: 1

Service: 1

ellen mollet

This Dunkins location is one of my favorites. The staff are always ready to serve and assist the customers.

Atmosphere: 5

Food: 5

Service: 5

Mark Hudson

Came in this morning to pick up a mobile order which I saw sitting on the counter. There was a lot going on, but two of the workers were not very polite when I asked if the drink was mine. One worker was also very rude and completely ignored an older lady who was inquiring about a drink as well. I ended up having to turn my drink around and get it myself after being told I just needed to wait. Perhaps some training on how to be better at customer service is needed?

Atmosphere: 1

Food: 3

Service: 1

LISA KING (Lisa King, Realtor)

Morning drive thru was very fast and the service was friendly.

Food: 5

Service: 5

Daniel Davis

great fast donuts

Atmosphere: 5

Food: 5

Service: 5

Scarlett Chastain

They always actually get the drink right (rare for Dunkin) and are always super friendly!

Atmosphere: 5

Food: 5

Service: 5

Rina Vaden

I purchased four of the refresher drinks two of them mango pineapple with green tea one mango pineapple with sparkling water and one dragon fruit with sparkling water. The price point was really good and the speed of service was fast unfortunately the dragon fruit drink had a very strong medicine taste. I took about three sips and determined it was simply not something I would enjoy. I returned to the store and asked if I could exchange it for the same drink as the other ones I had purchased and was told now I would simply need to buy another one even though my drink was full. No they are not obligated but it would just seem like good customer service thing that I had not drank hardly any put a dent in the drink showing that clearly i did not like it I was willing to give it back to them in exchange for a flavor I liked just not the kind of customer service I would expect and that's fine I just know to choose another location or another place to get drinks based off their customer service

Atmosphere: 4

Food: 3

Service: 1

Recommended dishes: Dunkin' Sparkling Refreshers

annmarie lee

This dunkin is the best in town! I go to the one on 109 a lot because its on my way to work but always this one on my days off. The food is always fresh and soo good!

Atmosphere: 5

Food: 5

Service: 5

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