This was the first of its kind to come near our area and I’m glad it did. My favs are the Savannah chopped salad (the half salad is huge) and McAlister’s wrap. The rewards app is pretty good too. Try their desserts. Usually I pass on dessert but theirs are worth it.
Atmosphere: 5
Food: 5
Service: 5
Jean Bowers
We arrived around 7:00PM to an empty store. We were told they were out of spuds and only had 1 employee cooking so our food would take awhile. It was obvious they didn't want our business. After ordering, we were instructed we could only sit in one area of the store because the other side was closed down. Terrible customer service and experience especially considering we spent $50 to eat sub par food.
Atmosphere: 1
Food: 2
Service: 1
Rett
There’s no way on a Sunday at 12:30 there should only be one cashier. The line wait is 15 minutes just to order.
Atmosphere: 3
Food: 4
Service: 1
Wendy Boyd
The food was delicious. The service was excellent. The restaurant was clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Of Soup, Grilled Chicken Caesar Wrap
Tina Smith
Very friendly and helpful staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pick Two King Club and Broccoli Cheddar Soup, Sandwich, Salad, Southwest Chicken, Ultimate Nachos, Soup, Of Soup, Chef Salad, Spicy Turkey Melt Sandwich and Soup, Grilled Chicken Club, French Dip Sandwich
Michael Fettig
Food was great and the front staff was very friendly and helpful. Restaurant and restrooms were clean... There was no music playing and it was very quiet so you could clearly hear the discussions in the kitchen which was not what I expected.....
Atmosphere: 3
Food: 5
Service: 5
Robbie Guynn
Great service
Michael
Tried to give this location a second chance. It’s basically cafeteria level food. Nice people at the counter and overall good friendly service. But some items didn’t match what was on the menu. Little over priced for canned soup and a microwaved sandwich.
Wheelchair accessibility: Had a table designated for guests with ADA Needs.
Atmosphere: 3
Food: 1
Service: 5
Dory McAllister
The French Dip sandwich is AMAZING! The servers were fast, kind, and honest.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Chicken Salad, Soup, King Club Sandwich & Mac and Cheese
erik mendenhall
I ordered a Reuben that was cooked on whole wheat bread was American cheese I ordered the cottage cheese because they said it came with it that was a dollar more and it's a powder box you can still taste the powder and don't waste your money it's not worth it The corned beef was not corned beef it was pastrami I own a gourmet restaurant in another state I've been out here 3 weeks I'll be here another week or two that's the worst place I've ever eaten people warned me about it I didn't believe him don't waste your timer money
Super fast and friendly staff! I got the French dip- it was tasty and came out quickly. I’m from out of town, so I’m not sure if this location is new, but it certainly looked like it because it was so clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Marcie Riley
Food and associates are amazing and so friendly. The manager is always super nice and on top of things. Love this place and I will always continue to eat here
Went by the Lebanon TN location today at 2. When we arrived and walk in the brunette lady with glasses on in the kitchen window said this " so much for being slow today ". She had this very despondent look on her face as she said it, as if I ruined her day by walking in. I understand the weather conditions were gloomy because of hurricane Helene, but ma'am if you don't want to interact with people then don't work in the customer/ service industry. I'm pretty sure McAlister did not want to lose busy and a customer because YOU didn't want to perform YOUR job duties. So me and my wife drove across the street to Chipotle where we were greeted with a lovely smile and pleasant attitude. I really hope corporate sees this.
This was the first of its kind to come near our area and I’m glad it did. My favs are the Savannah chopped salad (the half salad is huge) and McAlister’s wrap. The rewards app is pretty good too. Try their desserts. Usually I pass on dessert but theirs are worth it.
Atmosphere: 5
Food: 5
Service: 5
We arrived around 7:00PM to an empty store. We were told they were out of spuds and only had 1 employee cooking so our food would take awhile. It was obvious they didn't want our business. After ordering, we were instructed we could only sit in one area of the store because the other side was closed down. Terrible customer service and experience especially considering we spent $50 to eat sub par food.
Atmosphere: 1
Food: 2
Service: 1
There’s no way on a Sunday at 12:30 there should only be one cashier. The line wait is 15 minutes just to order.
Atmosphere: 3
Food: 4
Service: 1
The food was delicious. The service was excellent. The restaurant was clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Of Soup, Grilled Chicken Caesar Wrap
Very friendly and helpful staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pick Two King Club and Broccoli Cheddar Soup, Sandwich, Salad, Southwest Chicken, Ultimate Nachos, Soup, Of Soup, Chef Salad, Spicy Turkey Melt Sandwich and Soup, Grilled Chicken Club, French Dip Sandwich
Food was great and the front staff was very friendly and helpful. Restaurant and restrooms were clean... There was no music playing and it was very quiet so you could clearly hear the discussions in the kitchen which was not what I expected.....
Atmosphere: 3
Food: 5
Service: 5
Great service
Tried to give this location a second chance. It’s basically cafeteria level food. Nice people at the counter and overall good friendly service. But some items didn’t match what was on the menu. Little over priced for canned soup and a microwaved sandwich.
Wheelchair accessibility: Had a table designated for guests with ADA Needs.
Atmosphere: 3
Food: 1
Service: 5
The French Dip sandwich is AMAZING! The servers were fast, kind, and honest.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Chicken Salad, Soup, King Club Sandwich & Mac and Cheese
I ordered a Reuben that was cooked on whole wheat bread was American cheese I ordered the cottage cheese because they said it came with it that was a dollar more and it's a powder box you can still taste the powder and don't waste your money it's not worth it The corned beef was not corned beef it was pastrami I own a gourmet restaurant in another state I've been out here 3 weeks I'll be here another week or two that's the worst place I've ever eaten people warned me about it I didn't believe him don't waste your timer money
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Worse food and service
Atmosphere: 1
Food: 1
Service: 1
Place is great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Soup
Super fast and friendly staff! I got the French dip- it was tasty and came out quickly. I’m from out of town, so I’m not sure if this location is new, but it certainly looked like it because it was so clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Food and associates are amazing and so friendly. The manager is always super nice and on top of things. Love this place and I will always continue to eat here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Chicken Sandwich, Soup
Went by the Lebanon TN location today at 2. When we arrived and walk in the brunette lady with glasses on in the kitchen window said this " so much for being slow today ". She had this very despondent look on her face as she said it, as if I ruined her day by walking in. I understand the weather conditions were gloomy because of hurricane Helene, but ma'am if you don't want to interact with people then don't work in the customer/ service industry. I'm pretty sure McAlister did not want to lose busy and a customer because YOU didn't want to perform YOUR job duties. So me and my wife drove across the street to Chipotle where we were greeted with a lovely smile and pleasant attitude. I really hope corporate sees this.
Service: 1
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