Went there to get a happy meal for my daughter. The girl at the window handed me the kids drink that was completely soaked with soda on the outside. To beat it all the cup was only half full. Then she had an attitude when I asked for a napkin to wipe up the mess on the cup.
Atmosphere: 1
Food: 1
Service: 1
Sabrina N
Fries were double dipped, they tasted like grease and they were cold. The Big Mac was okay not really hot.
Atmosphere: 3
Food: 1
Service: 3
Kim Fox
Actually went inside for the 1st time in years. The food was great staff was on top of everything
Atmosphere: 5
Food: 5
Service: 5
Zorana Truesdale
Quality at these places get worse and worse.
Atmosphere: 1
Food: 1
Service: 1
chris lehew
Awesome group of staff
Atmosphere: 4
Food: 4
Service: 5
dewayne johnson
We always order online to get some deals. Still have my favorite chicken nuggets
Atmosphere: 4
Food: 5
Service: 5
Jeff Scott
Left off my mayo and an entire patty and didn't give a receipt
The staff was very rude, i witnessed a staff member treating multiple customers rudely, specially when a group of people who had never used the kiosk before asked for help as she refused to let them check out at the register.
Atmosphere: 1
Food: 3
Service: 1
Kyle Campbell
Average experience at an average fast food restaurant.
Atmosphere: 3
Food: 3
Service: 3
InAweOfKEMET
While the McDonald’s on Cumberland has much better quality of food than the Main St. location, the service and evening shift management is extremely poor. Their attitudes are the worst and they definitely don’t understand how to analyze sales data, inventory levels, supplier lead times to predict demand. No matter what you order, they always “ask you to pull up.” Which I typically don’t mind waiting for freshly made food. However, to wait in line 15 minutes before your order is taken, then get pulled up, only to have a problem with your order is completely unacceptable. I ordered a double quarter pounder, get home and only have eighth of a quarter pounder. They are a chronic disappointment.
Atmosphere: 2
Food: 2
Service: 1
Kelly Jones
There's never been a time when we went here and our food hasn't been cold and WRONG. It's like they don't listen to what you say. We went by last night asked for a Quarter pounder no mustard add mayonnaise and a double quarter pounder. They gave us a Big Mac and cold fried. I rather make a special trip out to Smithville then ever go back here. At least I get hot food and my order right out there.
Food was fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
Decent
Atmosphere: 5
Food: 5
Service: 5
Went there to get a happy meal for my daughter. The girl at the window handed me the kids drink that was completely soaked with soda on the outside. To beat it all the cup was only half full. Then she had an attitude when I asked for a napkin to wipe up the mess on the cup.
Atmosphere: 1
Food: 1
Service: 1
Fries were double dipped, they tasted like grease and they were cold. The Big Mac was okay not really hot.
Atmosphere: 3
Food: 1
Service: 3
Actually went inside for the 1st time in years. The food was great staff was on top of everything
Atmosphere: 5
Food: 5
Service: 5
Quality at these places get worse and worse.
Atmosphere: 1
Food: 1
Service: 1
Awesome group of staff
Atmosphere: 4
Food: 4
Service: 5
We always order online to get some deals. Still have my favorite chicken nuggets
Atmosphere: 4
Food: 5
Service: 5
Left off my mayo and an entire patty and didn't give a receipt
Atmosphere: 1
Food: 1
Service: 1
Good food and good for your kids to play
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The staff was very rude, i witnessed a staff member treating multiple customers rudely, specially when a group of people who had never used the kiosk before asked for help as she refused to let them check out at the register.
Atmosphere: 1
Food: 3
Service: 1
Average experience at an average fast food restaurant.
Atmosphere: 3
Food: 3
Service: 3
While the McDonald’s on Cumberland has much better quality of food than the Main St. location, the service and evening shift management is extremely poor. Their attitudes are the worst and they definitely don’t understand how to analyze sales data, inventory levels, supplier lead times to predict demand. No matter what you order, they always “ask you to pull up.” Which I typically don’t mind waiting for freshly made food. However, to wait in line 15 minutes before your order is taken, then get pulled up, only to have a problem with your order is completely unacceptable. I ordered a double quarter pounder, get home and only have eighth of a quarter pounder. They are a chronic disappointment.
Atmosphere: 2
Food: 2
Service: 1
There's never been a time when we went here and our food hasn't been cold and WRONG. It's like they don't listen to what you say. We went by last night asked for a Quarter pounder no mustard add mayonnaise and a double quarter pounder. They gave us a Big Mac and cold fried. I rather make a special trip out to Smithville then ever go back here. At least I get hot food and my order right out there.
Atmosphere: 2
Food: 2
Service: 2
This is place is a joke
Atmosphere: 1
Food: 1
Service: 1
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