Great as always, cashiers were fantastic and friendly
Atmosphere: 5
Food: 5
Service: 5
Rachel Rohrbacher
So any of the good things I’d have to say about this location are counteracted by the fact that there was hair in my salad! I have had hair in my food from Panera in several locations when I lived in NY and now I don’t know why I’m surprised to find another one down here. They must not practice good hygiene at any of their locations! I’m done with Panera as far as I can help it!
Donna Howell
So happy when they opened and not disappointed love this place
Atmosphere: 5
Food: 5
Service: 5
Cara Hultstrand
This was a classic Panera! Our orders were correct and the restaurant was clean. The faucet in the women’s restroom was aggressive and I got a free shower - be careful!
Atmosphere: 5
Food: 5
Service: 5
Ronda Baldwin
Jessica was amazing! We were traveling with our dogs, so I called ahead to see if they had outdoor seating. She was extremely pleasant on the phone. When we arrived, she came outside with cups of cold water and pup cups for both of our dogs. She also took very good care of the six people in our group. She's a huge asset to this location and the company! If we lived closer, we'd be back all the time!
Atmosphere: 5
Food: 5
Service: 5
Lauri Mckenzie
Today I went through the drive through to get 2 bagels, a cream cheese and a chocolate chip cookie. They gave me only 1 bagel and an iced cookie. I had to park and go inside to have my order corrected. They also did not provide utensils. So frustrating!!
Atmosphere: 1
Food: 1
Service: 1
Melissa Boudreau
Good food.
Atmosphere: 4
Food: 5
Service: 4
Troy Wooden
Paid $11 for mac n cheese and this is how it came out! Been full to the top the past 4/5 times and the manager “Ashlee” said it pre packaged!
Food: 4
Service: 1
Charles Bosman
Third time I have visited this place in a year and they did not fulfill order correctly.
It's a little pricey for a sandwich but it sure does taste good
Food: 5
Service: 5
Dana Carpio
I entered Panera 30 minutes before closing. I received excellent service and my coffee was delicious. I'm sure the food I ordered was tasty, but since I bought it for someone else who's sick, I can't give an honest review about the food. However, based on my experience, I would definitely return.
Atmosphere: 5
Food: 5
Service: 5
Carol Edmiston
LOVED THE BOWL OF SOUP I HAD, MY FRIEND LOVED THE NEW SANDWICH. IT WAS A GREAT MEAL.
Atmosphere: 5
Food: 5
Service: 5
Brooke
To go food order was correct EXCEPT we ordered soup and mac and cheese, and we didn't get any utensils. 👎
Food: 3
Service: 1
Purandhara Maharshi
I’m not sure about the food, but the staff’s coordination was at its worst. I had ordered Asiago bagels.
I was in the drive-thru and waited for 10 minutes with no response, even after trying to call them. So, I decided to place the order through mobile instead.
Even after ordering online, they still couldn’t get it right. It was a simple order: Asiago bagels — one sliced and roasted with plain cream cheese, and another just sliced and roasted.
I waited another 10 minutes at the window, only to be handed someone else’s order. When I went back to ask for mine, they told me they were out of stock and that my order was never even prepared.
Really disappointed with the level of customer service at this location.
To the Manager, Please take a moment to read your reviews. If you’re still struggling to improve your service, it might be time to reconsider your operations. Don’t continue to ruin customers’ experiences and waste their time.
Great as always, cashiers were fantastic and friendly
Atmosphere: 5
Food: 5
Service: 5
So any of the good things I’d have to say about this location are counteracted by the fact that there was hair in my salad! I have had hair in my food from Panera in several locations when I lived in NY and now I don’t know why I’m surprised to find another one down here. They must not practice good hygiene at any of their locations! I’m done with Panera as far as I can help it!
So happy when they opened and not disappointed love this place
Atmosphere: 5
Food: 5
Service: 5
This was a classic Panera! Our orders were correct and the restaurant was clean. The faucet in the women’s restroom was aggressive and I got a free shower - be careful!
Atmosphere: 5
Food: 5
Service: 5
Jessica was amazing! We were traveling with our dogs, so I called ahead to see if they had outdoor seating. She was extremely pleasant on the phone. When we arrived, she came outside with cups of cold water and pup cups for both of our dogs. She also took very good care of the six people in our group. She's a huge asset to this location and the company! If we lived closer, we'd be back all the time!
Atmosphere: 5
Food: 5
Service: 5
Today I went through the drive through to get 2 bagels, a cream cheese and a chocolate chip cookie. They gave me only 1 bagel and an iced cookie. I had to park and go inside to have my order corrected. They also did not provide utensils. So frustrating!!
Atmosphere: 1
Food: 1
Service: 1
Good food.
Atmosphere: 4
Food: 5
Service: 4
Paid $11 for mac n cheese and this is how it came out! Been full to the top the past 4/5 times and the manager “Ashlee” said it pre packaged!
Food: 4
Service: 1
Third time I have visited this place in a year and they did not fulfill order correctly.
Atmosphere: 4
Food: 3
Service: 4
No wait for that table LOL
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It's a little pricey for a sandwich but it sure does taste good
Food: 5
Service: 5
I entered Panera 30 minutes before closing. I received excellent service and my coffee was delicious. I'm sure the food I ordered was tasty, but since I bought it for someone else who's sick, I can't give an honest review about the food. However, based on my experience, I would definitely return.
Atmosphere: 5
Food: 5
Service: 5
LOVED THE BOWL OF SOUP I HAD, MY FRIEND LOVED THE NEW SANDWICH. IT WAS A GREAT MEAL.
Atmosphere: 5
Food: 5
Service: 5
To go food order was correct EXCEPT we ordered soup and mac and cheese, and we didn't get any utensils. 👎
Food: 3
Service: 1
I’m not sure about the food, but the staff’s coordination was at its worst. I had ordered Asiago bagels.
I was in the drive-thru and waited for 10 minutes with no response, even after trying to call them. So, I decided to place the order through mobile instead.
Even after ordering online, they still couldn’t get it right. It was a simple order: Asiago bagels — one sliced and roasted with plain cream cheese, and another just sliced and roasted.
I waited another 10 minutes at the window, only to be handed someone else’s order. When I went back to ask for mine, they told me they were out of stock and that my order was never even prepared.
Really disappointed with the level of customer service at this location.
To the Manager,
Please take a moment to read your reviews. If you’re still struggling to improve your service, it might be time to reconsider your operations. Don’t continue to ruin customers’ experiences and waste their time.
Atmosphere: 1
Food: 1
Service: 1
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