I hate this place I will never order from them Again they delivered my kids some old cold nasty pizza then I took it back to the store to at least have them make it over the stupid manager told me no then they was trying to give me half my money back so not right I hope the get shutdown for treating people wrong and passing out old food I feel like I’ve been robbed so not right
Food: 1
Service: 1
Cesar Chavez
I live nearby and it has happened to me many times that they don't serve after 8:30 when the closing time is different.
Atmosphere: 4
Food: 5
Service: 1
Kronos Omni
Tell me it's policy not to allow me to take a receipt photo again, I'll blacklist myself. That is there as a means to prevent fraud and protect my ratings, you corporate rejects.
Samantha Kelly
Terrible experience. 817 S Cumberland St Lebanon TN. The man that appears to be the owner at this location was extremely rude and abrasive. I let him know I was there for my paid pick up order and he stated it would be 5-10 minutes. I said that was fine. His tone and way was very irritated. The young woman behind me was told, “your another 10 minutes behind her.” Then I saw on the printed menu there were cinnamon sticks vs the rolls I ordered (I missed that on the online menu). So, I stood by the door opening to the kitchen area but still many feet back and said excuse me. The “owner” rudely said you need to get back. I put my hands up to show I was not trying to approach. I said I’m just trying to find out if I can switch the cinnamon sticks or if they already in. He stepped forward slightly and again rudely stated that “I’d be another 25 minutes” I said no that’s fine, I wasn’t sure if they were quick. There was one other person in the back cooking and no one else in the restaurant working. The young woman behind me and I spoke briefly and she also agreed he was rude and aggressive. Along with this poor customer experience, the salad I ordered did not have the onion or cucumber that is stated on the menu but an older looking carrot was put in the bowl. The salad was barely filled 1/4 way in the container. The pizza was okay and the cinnamon rolls are small but fine. I will not ever go back to this location.
Atmosphere: 1
Food: 2
Service: 1
E Lewis
Ordered mild wings, got super spicy wings that burned my mouth. Called the store to have them remade or refunded, and the manager flat out said no and insisted they made the right ones. Don't waste your time unless you don't mind having your order screwed up.
Food: 1
Service: 1
Susan Baird
They Fixed one (of 2) pizzas wrong. They didn’t add the extra cheese we paid for to either pizza. The meat lovers pizza tasted really bad ( had to throw away).
Food: 1
Service: 1
Latoya Lilly
One of the last few locations that do buffet. Found this location via reddit. Food is average. The nostalgia factor is what I came for. Lunch buffet is monday- friday 11-2. $10.99+ drinks and tip.
Atmosphere: 5
Food: 4
Service: 5
Triquetra
Very friendly service and great pizza.
Atmosphere: 5
Food: 5
Service: 5
Isaac Huddleston
Ordered at 2 50 didn't get food until 3 47 told it would take 20 minutes I get online orders and such but there was also no one inside so if there's any explanation on why it took a while then enlighten me
Atmosphere: 2
Food: 3
Service: 1
Robert Bebber
Relived my past. This is one of the only Pizza Huts left with seating and this one even had the lunch buffet. My server was a sweetheart and the Personal Pan delicious.
We were traveling through on our way back home and used our points online to grab a pizza. Stopped in to pick it up and they allowed us to eat it inside. Offered us plates and water. The pizza was made well hot and delicious. The customer service we recieved was OUTSTANDING!!!!! Would highly recommend!!!! Thank you again for you hospitality!!!!
Atmosphere: 5
Food: 5
Service: 5
Mandy Holt
I don't like regular marinara sauce so when I ordered my pizza with garlic parmesan and got marinara, I was very disappointed
Food: 1
Matthew “Aaron” Cooper
The manager is always keeping the atmosphere up beat and friendly I go there often for the wings ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Megan Mellor
They are so nice everytime we come and the food is always perfect
I hate this place I will never order from them Again they delivered my kids some old cold nasty pizza then I took it back to the store to at least have them make it over the stupid manager told me no then they was trying to give me half my money back so not right I hope the get shutdown for treating people wrong and passing out old food I feel like I’ve been robbed so not right
Food: 1
Service: 1
I live nearby and it has happened to me many times that they don't serve after 8:30 when the closing time is different.
Atmosphere: 4
Food: 5
Service: 1
Tell me it's policy not to allow me to take a receipt photo again, I'll blacklist myself. That is there as a means to prevent fraud and protect my ratings, you corporate rejects.
Terrible experience. 817 S Cumberland St Lebanon TN. The man that appears to be the owner at this location was extremely rude and abrasive. I let him know I was there for my paid pick up order and he stated it would be 5-10 minutes. I said that was fine. His tone and way was very irritated. The young woman behind me was told, “your another 10 minutes behind her.” Then I saw on the printed menu there were cinnamon sticks vs the rolls I ordered (I missed that on the online menu). So, I stood by the door opening to the kitchen area but still many feet back and said excuse me. The “owner” rudely said you need to get back. I put my hands up to show I was not trying to approach. I said I’m just trying to find out if I can switch the cinnamon sticks or if they already in. He stepped forward slightly and again rudely stated that “I’d be another 25 minutes” I said no that’s fine, I wasn’t sure if they were quick. There was one other person in the back cooking and no one else in the restaurant working. The young woman behind me and I spoke briefly and she also agreed he was rude and aggressive. Along with this poor customer experience, the salad I ordered did not have the onion or cucumber that is stated on the menu but an older looking carrot was put in the bowl. The salad was barely filled 1/4 way in the container. The pizza was okay and the cinnamon rolls are small but fine. I will not ever go back to this location.
Atmosphere: 1
Food: 2
Service: 1
Ordered mild wings, got super spicy wings that burned my mouth. Called the store to have them remade or refunded, and the manager flat out said no and insisted they made the right ones. Don't waste your time unless you don't mind having your order screwed up.
Food: 1
Service: 1
They Fixed one (of 2) pizzas wrong. They didn’t add the extra cheese we paid for to either pizza. The meat lovers pizza tasted really bad ( had to throw away).
Food: 1
Service: 1
One of the last few locations that do buffet. Found this location via reddit. Food is average. The nostalgia factor is what I came for. Lunch buffet is monday- friday 11-2. $10.99+ drinks and tip.
Atmosphere: 5
Food: 4
Service: 5
Very friendly service and great pizza.
Atmosphere: 5
Food: 5
Service: 5
Ordered at 2 50 didn't get food until 3 47 told it would take 20 minutes I get online orders and such but there was also no one inside so if there's any explanation on why it took a while then enlighten me
Atmosphere: 2
Food: 3
Service: 1
Relived my past. This is one of the only Pizza Huts left with seating and this one even had the lunch buffet. My server was a sweetheart and the Personal Pan delicious.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Everything was great, thank you very much
Food: 5
Service: 5
We were traveling through on our way back home and used our points online to grab a pizza. Stopped in to pick it up and they allowed us to eat it inside. Offered us plates and water. The pizza was made well hot and delicious. The customer service we recieved was OUTSTANDING!!!!! Would highly recommend!!!! Thank you again for you hospitality!!!!
Atmosphere: 5
Food: 5
Service: 5
I don't like regular marinara sauce so when I ordered my pizza with garlic parmesan and got marinara, I was very disappointed
Food: 1
The manager is always keeping the atmosphere up beat and friendly I go there often for the wings ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
They are so nice everytime we come and the food is always perfect
Atmosphere: 5
Food: 5
Service: 5
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