Nothing special. There is a total of four tables if you're thinking of dining in. Food was scalding hot, straight out of the microwave I believe. Soup is the typical gelatinous stuff from the box you find at these mediocre Chinese restaurants. The only thing missing was the small owner's children with their toys, just hanging out. I had high hopes for this place, as it came recommended by several locals... They've obviously never had real Chinese food.
Atmosphere: 2
Food: 2
Service: 4
Shirley Green
I saw reviews for rice box. I did not like it will not order from this place again. I order several items. Chinese food is not cook the same Im finish. Waisting giving my money to them even the buffet is not that good. It's the way prepare the food its not real Chinese cooking.
Abby Hixson
Great people! Great food! The blonde worker at the counter, (not going to say her name) is absolutely so helpful and kind! I loved my experience at the rice box.
Atmosphere: 5
Food: 4
Service: 5
Sarah Wiley
I placed an order on Uber Eats for pickup. My husband left one minute later to drive 8 minutes away to pick it up from the restaurant. When he arrived, the blonde at the counter told him the order was canceled. She told him I called and canceled the order, and then changed her story and said Uber Eats called and canceled the order. I of course did NOT call and cancel the order. Why would I do that? We wanted the food; Hence placing the order and sending my husband to get it to begin with.
Okay, whatever, they’ve confused whose order they’ve canceled. Fine. When he asked to just place the order again, the blonde got smart with him and said “well do you have another wife who called and canceled the order?” Excuse me what? Why would you say that? Just take the damn order and make the food. At this point the level of customer service is completely unacceptable. We are in your establishment to give you money for food. Instead of owning up to a simple mistake and just making the order and taking our money, you get ugly and smart with us?
Makes no sense. Anyway, never again. I actually read some bad reviews about Rice Box on Facebook recently but paid no attention because we like the food and eat here regularly, both in the small restaurant and take-out. But this experience was completely uncalled for, unnecessary, and shocking that they would argue with us about such a stupid thing. They could have just made the food and collected $35 from us. Wow. Just wow. And really sad.
Atmosphere: 1
Food: 1
Service: 1
Claudia Arruebarrena
I had the opportunity to eat here the disgusting food they should go to an inspection that place it was nastyy
Atmosphere: 1
Food: 1
Service: 1
carolina gonzalez
Very disappointing experience. We ordered three different dishes, and none of them were good. The Pad Thai and the rice lacked flavor, and the meat did not taste fresh. Overall, the food quality was very poor. Unfortunately, I would not recommend this restaurant based on our visit.
Atmosphere: 1
Food: 1
Service: 1
Debra Tully
Noodles that go in soup had mold on them.
Atmosphere: 5
Food: 1
Service: 5
John Shipley
The food was good. I got mine to go and it was still hot when I got home. The portions are big and well worth the money. The young man at the counter was very nice and helpful.
Friendly service. I stopped in between work meetings on that side of town, and was able to find a spot to work off of my hotspot while enjoying some great food.
Atmosphere: 5
Food: 5
Service: 5
Kim Fox
One of my favorite restaurants in Lebanon TN
Atmosphere: 5
Food: 5
Service: 5
Brandy Victory
Always wonderful for that small & absolute authentic experience
Atmosphere: 5
Food: 5
Service: 5
Josiah Smith
I visit Ricebox every week, and sometime 2/3 times! The owners and workers are some of the nicest people in this town, and the food has always exceeded expectations with generous portions! Their spring rolls are SNAPPIN!!
Atmosphere: 5
Food: 5
Service: 5
Frank Wilke
Fresh and hot food. Very generous portions and filling.
Nothing special. There is a total of four tables if you're thinking of dining in. Food was scalding hot, straight out of the microwave I believe. Soup is the typical gelatinous stuff from the box you find at these mediocre Chinese restaurants. The only thing missing was the small owner's children with their toys, just hanging out. I had high hopes for this place, as it came recommended by several locals... They've obviously never had real Chinese food.
Atmosphere: 2
Food: 2
Service: 4
I saw reviews for rice box. I did not like it will not order from this place again. I order several items. Chinese food is not cook the same Im finish. Waisting giving my money to them even the buffet is not that good. It's the way prepare the food its not real Chinese cooking.
Great people! Great food! The blonde worker at the counter, (not going to say her name) is absolutely so helpful and kind! I loved my experience at the rice box.
Atmosphere: 5
Food: 4
Service: 5
I placed an order on Uber Eats for pickup. My husband left one minute later to drive 8 minutes away to pick it up from the restaurant. When he arrived, the blonde at the counter told him the order was canceled. She told him I called and canceled the order, and then changed her story and said Uber Eats called and canceled the order. I of course did NOT call and cancel the order. Why would I do that? We wanted the food; Hence placing the order and sending my husband to get it to begin with.
Okay, whatever, they’ve confused whose order they’ve canceled. Fine. When he asked to just place the order again, the blonde got smart with him and said “well do you have another wife who called and canceled the order?” Excuse me what? Why would you say that? Just take the damn order and make the food. At this point the level of customer service is completely unacceptable. We are in your establishment to give you money for food. Instead of owning up to a simple mistake and just making the order and taking our money, you get ugly and smart with us?
Makes no sense. Anyway, never again. I actually read some bad reviews about Rice Box on Facebook recently but paid no attention because we like the food and eat here regularly, both in the small restaurant and take-out. But this experience was completely uncalled for, unnecessary, and shocking that they would argue with us about such a stupid thing. They could have just made the food and collected $35 from us. Wow. Just wow. And really sad.
Atmosphere: 1
Food: 1
Service: 1
I had the opportunity to eat here the disgusting food they should go to an inspection that place it was nastyy
Atmosphere: 1
Food: 1
Service: 1
Very disappointing experience. We ordered three different dishes, and none of them were good. The Pad Thai and the rice lacked flavor, and the meat did not taste fresh. Overall, the food quality was very poor. Unfortunately, I would not recommend this restaurant based on our visit.
Atmosphere: 1
Food: 1
Service: 1
Noodles that go in soup had mold on them.
Atmosphere: 5
Food: 1
Service: 5
The food was good. I got mine to go and it was still hot when I got home. The portions are big and well worth the money. The young man at the counter was very nice and helpful.
Atmosphere: 5
Food: 5
Service: 5
Food was delicious and had great flavor
Atmosphere: 5
Food: 5
Service: 5
Food was bland. Very bland.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Friendly service. I stopped in between work meetings on that side of town, and was able to find a spot to work off of my hotspot while enjoying some great food.
Atmosphere: 5
Food: 5
Service: 5
One of my favorite restaurants in Lebanon TN
Atmosphere: 5
Food: 5
Service: 5
Always wonderful for that small & absolute authentic experience
Atmosphere: 5
Food: 5
Service: 5
I visit Ricebox every week, and sometime 2/3 times! The owners and workers are some of the nicest people in this town, and the food has always exceeded expectations with generous portions! Their spring rolls are SNAPPIN!!
Atmosphere: 5
Food: 5
Service: 5
Fresh and hot food. Very generous portions and filling.
Atmosphere: 5
Food: 5
Service: 5
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