Taco Bell

823 S Cumberland St, Lebanon
(615) 449-4858

Recent Reviews

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Cerberus314

this absolutely laughable!! The new menu items the dippers 5.49 for this junk, it's gotta be harder to make. It's so small and why would I order this with the other menu items about the same price in the picture is absolutely misleading. Looks like 2 skinny burritos that you can dip not too thumb size burritos
That you could lose, shrinkflation At its finest people.

Atmosphere: 1

Food: 1

Service: 1

Morgan Cafaro

ENJOYED MY MEAL. THANKS!!!

Atmosphere: 5

Food: 5

Service: 5

Valerie

My daughter and I visited the area for the night and stopped at Taco Bell. Food was fine. Service was kind of slow and the girl who waited on us wasn't particularly friendly.

Atmosphere: 4

Food: 5

Service: 4

Caleb

This is by far the most unprofessional and inadequate Taco Bell iv ever been to. Instead of consistently getting order correct, they consistently get orders wrong and always forget something. God forbid you ask for no sour cream or customize your order because they act like you’re asking the biggest task in the world. Let’s not forget to mention that the food is NEVER hot, not even warm, Visit after visit it’s been a constant issue with something missing or incorrect in the order. They assume customers won’t drive the 5-10 minutes back to get what’s wrong fixed or missing, so there isn’t any initiative to want to fix anything or do better. I’d give 0 stars if that was an option. I will NEVER be returning or revisiting this location anymore and will go the extra 5-10 minutes OUT of my way to the other location that will get everything correct. DO NOT VISIT.

Atmosphere: 1

Food: 1

Service: 1

Savannah Jensen (Vana)

This Taco Bell is hands-down one of the worst run fast-food locations I’ve ever experienced. Orders are wrong every single time missing items, incorrect food, zero quality control. It’s actually impressive how consistently they mess it up.

The staff is rude, dismissive, and visibly annoyed that customers exist. There’s no urgency, no accountability, and clearly no management doing anything remotely resembling supervision. They count on people not driving back to fix their mistakes, and it shows.

This isn’t a staffing issue it’s a leadership failure. The entire operation needs to be shut down, cleaned out, and rebuilt from the ground up. This location should honestly be embarrassed to be associated with the brand.

I will never return, and I strongly advise anyone reading this to spend their money literally anywhere else.

Atmosphere: 1

Food: 1

Service: 1

Gina Johnson

Great service. Fresh food.

Atmosphere: 5

Food: 5

Service: 5

billy grimes

The cashier was super nice.. order taco and they where busted all to piece tasted like pure grease. Terrible just terrible. Waist of money.

Atmosphere: 5

Food: 1

Service: 5

James haughton

Taco Bell by 40 exit freeway on Cumberland put a lot of meat in each item. It was fresh hot and delicious

Atmosphere: 4

Food: 4

Service: 5

Victoria Tomlinson

worst taco bell I've ever been to, we were removed from the lobby and told they were closed despite the website saying lobby closing time is at 11:30. The item that the website clearly says they have apparently they've never even heard of. Messed up our order and charged us extra for the items they added that we did not ask for. Didn't receive one of our drinks. Absolutely will not be back to this location.

Anita Prater

By far the worst I’ve ever had I’m not even exaggerating 12 tacos all gave to the cats outside took one bite. I don’t understand what’s really going on with this Taco Bell. Have they switched managers? the meat tasted so old..

Atmosphere: 3

Food: 1

Service: 4

OMG Im Free

I've been in this Taco Bell several times but never been like this one The lady that was fixing the food for the dinette would not apparently wait on men. I went in order my food on the kiosk needed paid with cash she looked at me step staring at me for at least a good feel like 5 minutes probably like 1 minute and then she finally asked me do you need to order and I was like no I just didn't pay for my food I'll order them I will be right ready and she just stood there with her finger up her butt didn't wait on me didn't come get her The lady at the drive-thru finally came over and took my money then I'd notice that every man came in there she did not wait on but once a woman came in she would take off her gloves and walk up to the counter asked him they need anything.

Atmosphere: 3

Food: 5

Service: 1

Millie Hyatte

My food was wrong and had food missing the guy at the drive-thru wanted to go back and forth with me about my drinks being wrong and o e missing

Atmosphere: 1

Food: 1

Service: 2

Aaron

Update 6/1/25

Inside of the fast food company - Horrible. Unclean, food either on tables or floor while the store isn't busy. Sometimes both tables and and floor. Lack of proper cleaning.Where did chairs and tables go? I remember when there were some that you could seat up to four.

I wouldn't go inside to eat. 🤢

Atmosphere: 1

Food: 3

Service: 2

Allen Booker

I had asked the lady when I bought our large Baja freeze why it looked so small and she told me it was a large and I must've been thinking about the large Baja blast I ordered. I also had to go back around the line just to get the rest of my food just to get home after hearing the guy through the window say that my sauce was in the bag, when it was not. My wife also confirmed that they indeed gave me a small.

Atmosphere: 1

Food: 3

Service: 1

Angel Dodd

Got home 30 minutes away just for my order to be wrong, called and the manager offered to fix it so i drove all the way back for my new order, and it was wrong again so i hopped back in line called again for a remake just for my tacos to STILL be wrong, i went inside just for the manager to tell me they’re out of beef and it’s gonna be another 30 minutes, suddenly they found some so i left happy to finally have my food finally correct after 3 tries just for it to be cold beef. You wouldn’t run out of beef if you didn’t make my order incorrectly so many times. Beef tacos with extra beef and cheese no lettuce shouldn’t be that hard to achieve.

Atmosphere: 1

Food: 1

Service: 1

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