We visited twice. First trip: it was like 80° in there, extremely warm. We had the wing apletizer. My husband and the fried shriml plate and I got 2 half pound crab leg add ons for $30. My daughter had the Mac and cheese and fries. When they dropped dinner off we didn't have silverware, crab crackers, crab butter, crab bib, bucket or anything. Had to wait for the server to return to ask for everything. I ended up getting a taste of all of the food at the table and it was all great. When we went to pay out we overheard a regular mentioning the all you could eat crab legs. We figured maybe our server was having an off day but the food was good so we wanted to come back for the all you can eat crab legs. Today, I called around 5pm and to ask if they had All you could eat crab legs. The lady on the phone said "yes, it's $39.99." I said is that everyday, will you have it tonight? She said yes, they have it everyday wednesday-sunday. We showed up an hour and a half later. 3 and a high chair. Again, VERY warm in there. It was pretty busy but a large table had just left that could split into 2 and they said go outside and wait, and come back in 5 minutes that they would be ready for us. I asked if they wanted to put our name down since several people were strolling in behind us and they said no, that they would remember us and we would be the first people to be sat, to just go out and wait and come back in 5 minutes. So we went outside in the chilly weather to wait like we had been asked, only for everybody else to get to wait inside. So I sent my husband and baby inside out of the cold wind, and me and my dad continued to wait outside. It had been more than 5 minutes so I went inside to check on things and several of the people who came in behind us were sat before us. We got seated and got our drinks. I used a lysol wipe to sanitize the table where my daughter would be sitting as well as the high chair and the wipe was totally filfthy by the end of it. The server asked for our order so I said, "I'll have the all you can eat crab legs" and the lady said they didn't have that. I said I called an hour and a half ago and was told yall had it everyday, including tonight for $39.99. She said sorry that they don't have it. I said, "so yall don't have crab legs?" She said something along the lines of, "oh we do, we just don't have crab legs for that. We're really busy." I told her I didn't want to pay $30 for a pound of crab legs when I came for the $40 endless crab legs. The only reason we even went there was for the endless crab legs that were being advertised on the TV in the restaurant as I was speaking. I ended up not eating because it's literally the only reason I came, and I was so put off by it. Again, our server (same person as last time) didnt give us any eating utensils, so I grabbed some from the host stand myself. My dad got the crab cake dinner, said it was mostly cake and could hardly taste the crab. My husband had the shrimp plate again and said that our 1 year olds fries were more seasoned than his, so we traded because she didn't need all that. (She loves seasoning but we try to go low/no sodium when possible, she would have loved them actually). But her mac and cheese tasted awful and smelled bad. They didn't taste good like last time, almost like they were old. Overall a very poor experience. We will not be returning. When we were in the car waiting for my husband to pay, my dad had searched the place on Facebook, said he was pretty sure the server was the owners wife that there was a Facebook post about her. It's pretty sad when the owners wife can't even provide adequate customer service.
Atmosphere: 2
Food: 2
Service: 2
lucas boone
All you can eat crab legs as advertised was not honored. We were told "We have crab legs, just not enough for all you can eat."Even tho we'd called and asked to be sure an hour before.Also, the dining room temp us roughly 90⁰, I don't think the place has A/C. Wouldn't reccomend
Atmosphere: 1
Food: 2
Service: 1
Kelli & Larry Smith
This place NEVER disappoints!!! So good!!! Everything. Atmosphere, staff and owners. Love y’all. Ty for always having the best food. Can’t wait for you to expand into Lafayette, TN. The Crab Shack of Lebanon. Sooooooooo sooooooo worth the visit yall!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Okra, Red Beans & Rice, Parmesan Shrimp Boil, Crawfish Boil, Hushpuppies, Shrimp Plate, All You Can Eat Crab Legs, Snow Crab
Velvet Burnett
Amazing meal, exceptional service. Will be back again and again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Boil, All You Can Eat Crab Legs, Snow Crab
Breanna B
Came here tonight for my birthday dinner and it was absolutely amazing. The all you can eat crab legs is well worth the $40. Our server was on top of all refills on drinks and our next round of crab before we could even get one fully ate. Very favorable seasoning and the side items were amazing as well. Definitely the best crab restaurant around!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All You Can Eat Crab Legs
Jacc Baby
Nice people great food !
Ryker Delay
Overall, my mom and I had a fantastic experience at The Crab Shack. The workers were very kind, caring, and accommodating. The food was absolutely immaculate! If your new to town, or a local, I would definitely suggest trying out The Crab Shack.Wheelchair accessibility: I, myself, am in a wheelchair and found no difficulty entering or exiting the building. There are several tables that are very accessible to wheelchairs. The workers were very accommodating!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Okra, Red Beans & Rice, Crab Cakes 1, Boil for Two, Hushpuppies, Shrimp Plate, Shrimp Boil, Crab Cake, 1 2 lb Shrimp Boil, Lobster Tail, All You Can Eat Crab Legs, Snow Crab
Ricky Hodge
Great Place To Eat!! Some Of The Best Seafood Around Here!
Atmosphere: 5
Food: 5
Service: 5
Pamela Burns
My husband went in to ask a question for directions & there were two African American women who were rude & ugly. How sad that our society has come to this. All over a person’s color of skin. What have we ever done to you. This is 2024.
I drove by this place all the time but never stopped until we saw it on Facebook. I went for the all you can eat crab, but found out they didn't have it on Sun. We got the pound of crab, and the pound of shrimp boil with Cajun sauce. It was delicious. We had never had a boiled egg in a crab boil before, but with the suace, it is one of my favorite things now.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Boil
Joe Palumbo
Really enjoyed this place. Definitely coming back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boil for Two
Jeff Roberts
Great people and great food!
Atmosphere: 5
Food: 5
Service: 5
Chris Ingram
Awesome crablegs and service!!
Atmosphere: 5
Food: 5
Service: 5
Bobbi Jo Houck
My eyes were burning from the smoke the whole time we were there. When I seen the place I really thought of a shack. To small of an dinning area. Needed better ventilationParking: Not much room to park.
Awesome food ,awesome service !!!
Atmosphere: 5
Food: 5
Service: 5
We visited twice. First trip: it was like 80° in there, extremely warm. We had the wing apletizer. My husband and the fried shriml plate and I got 2 half pound crab leg add ons for $30. My daughter had the Mac and cheese and fries. When they dropped dinner off we didn't have silverware, crab crackers, crab butter, crab bib, bucket or anything. Had to wait for the server to return to ask for everything. I ended up getting a taste of all of the food at the table and it was all great. When we went to pay out we overheard a regular mentioning the all you could eat crab legs. We figured maybe our server was having an off day but the food was good so we wanted to come back for the all you can eat crab legs. Today, I called around 5pm and to ask if they had All you could eat crab legs. The lady on the phone said "yes, it's $39.99." I said is that everyday, will you have it tonight? She said yes, they have it everyday wednesday-sunday. We showed up an hour and a half later. 3 and a high chair. Again, VERY warm in there. It was pretty busy but a large table had just left that could split into 2 and they said go outside and wait, and come back in 5 minutes that they would be ready for us. I asked if they wanted to put our name down since several people were strolling in behind us and they said no, that they would remember us and we would be the first people to be sat, to just go out and wait and come back in 5 minutes. So we went outside in the chilly weather to wait like we had been asked, only for everybody else to get to wait inside. So I sent my husband and baby inside out of the cold wind, and me and my dad continued to wait outside. It had been more than 5 minutes so I went inside to check on things and several of the people who came in behind us were sat before us. We got seated and got our drinks. I used a lysol wipe to sanitize the table where my daughter would be sitting as well as the high chair and the wipe was totally filfthy by the end of it. The server asked for our order so I said, "I'll have the all you can eat crab legs" and the lady said they didn't have that. I said I called an hour and a half ago and was told yall had it everyday, including tonight for $39.99. She said sorry that they don't have it. I said, "so yall don't have crab legs?" She said something along the lines of, "oh we do, we just don't have crab legs for that. We're really busy." I told her I didn't want to pay $30 for a pound of crab legs when I came for the $40 endless crab legs. The only reason we even went there was for the endless crab legs that were being advertised on the TV in the restaurant as I was speaking. I ended up not eating because it's literally the only reason I came, and I was so put off by it. Again, our server (same person as last time) didnt give us any eating utensils, so I grabbed some from the host stand myself. My dad got the crab cake dinner, said it was mostly cake and could hardly taste the crab. My husband had the shrimp plate again and said that our 1 year olds fries were more seasoned than his, so we traded because she didn't need all that. (She loves seasoning but we try to go low/no sodium when possible, she would have loved them actually). But her mac and cheese tasted awful and smelled bad. They didn't taste good like last time, almost like they were old. Overall a very poor experience. We will not be returning. When we were in the car waiting for my husband to pay, my dad had searched the place on Facebook, said he was pretty sure the server was the owners wife that there was a Facebook post about her. It's pretty sad when the owners wife can't even provide adequate customer service.
Atmosphere: 2
Food: 2
Service: 2
All you can eat crab legs as advertised was not honored. We were told "We have crab legs, just not enough for all you can eat."Even tho we'd called and asked to be sure an hour before.Also, the dining room temp us roughly 90⁰, I don't think the place has A/C. Wouldn't reccomend
Atmosphere: 1
Food: 2
Service: 1
This place NEVER disappoints!!! So good!!! Everything. Atmosphere, staff and owners. Love y’all. Ty for always having the best food. Can’t wait for you to expand into Lafayette, TN. The Crab Shack of Lebanon. Sooooooooo sooooooo worth the visit yall!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Okra, Red Beans & Rice, Parmesan Shrimp Boil, Crawfish Boil, Hushpuppies, Shrimp Plate, All You Can Eat Crab Legs, Snow Crab
Amazing meal, exceptional service. Will be back again and again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Boil, All You Can Eat Crab Legs, Snow Crab
Came here tonight for my birthday dinner and it was absolutely amazing. The all you can eat crab legs is well worth the $40. Our server was on top of all refills on drinks and our next round of crab before we could even get one fully ate. Very favorable seasoning and the side items were amazing as well. Definitely the best crab restaurant around!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All You Can Eat Crab Legs
Nice people great food !
Overall, my mom and I had a fantastic experience at The Crab Shack. The workers were very kind, caring, and accommodating. The food was absolutely immaculate! If your new to town, or a local, I would definitely suggest trying out The Crab Shack.Wheelchair accessibility: I, myself, am in a wheelchair and found no difficulty entering or exiting the building. There are several tables that are very accessible to wheelchairs. The workers were very accommodating!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Okra, Red Beans & Rice, Crab Cakes 1, Boil for Two, Hushpuppies, Shrimp Plate, Shrimp Boil, Crab Cake, 1 2 lb Shrimp Boil, Lobster Tail, All You Can Eat Crab Legs, Snow Crab
Great Place To Eat!! Some Of The Best Seafood Around Here!
Atmosphere: 5
Food: 5
Service: 5
My husband went in to ask a question for directions & there were two African American women who were rude & ugly. How sad that our society has come to this. All over a person’s color of skin. What have we ever done to you. This is 2024.
Atmosphere: 5
Restaurantji Recommends
I drove by this place all the time but never stopped until we saw it on Facebook. I went for the all you can eat crab, but found out they didn't have it on Sun. We got the pound of crab, and the pound of shrimp boil with Cajun sauce. It was delicious. We had never had a boiled egg in a crab boil before, but with the suace, it is one of my favorite things now.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Boil
Really enjoyed this place. Definitely coming back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boil for Two
Great people and great food!
Atmosphere: 5
Food: 5
Service: 5
Awesome crablegs and service!!
Atmosphere: 5
Food: 5
Service: 5
My eyes were burning from the smoke the whole time we were there. When I seen the place I really thought of a shack. To small of an dinning area. Needed better ventilationParking: Not much room to park.
Atmosphere: 1
Food: 3
Service: 4