This location acts like I’m doing something wrong just wanting to order some chicken. They are always rude if it’s any time after, what? 7pm?? I came by the other day and got a bucket, they forgot our drinks and for whatever reason were very rude about it. We got in the car and there’s no joke, a half an inch of oil in the bottom of the bucket. I’ve lived in the south my whole life I’ve never see that before. All the chicken, except for the drum sticks, had zero breading and looked like it had been thrown in the box. I looked closer and realized some of it wasn’t even fully cooked, I had ate a little at this point and I’m still sick from it. Absolutely insane behavior I get it’s just a fast food place but you are serving human beings food. Also mind you I was the only customer and there was SEVERAL crew members and a manager on their phone. There was zero excuse for it and I’m not coming back for another round of spiteful food poisoning. I work in food service and understand how hard it is, that being said this was lazy and disrespectful and I would NEVER do this to someone at my workplace. If you don’t like working in the food industry you should probably just find another job.
Atmosphere: 2
Food: 1
Service: 1
Michael Richardson
The lobby was super clean but I've never in my life seen more incapable cashiers. I ordered a $7 up size with Mac and Cheese and a Fry. After her AND the shift leader on duty worked together to correct the total it was still wrong. Out of embarrassment, I just left it alone and paid the $13. something. Then when I got the order the mac and cheese was dry and the chicken was way smaller than average and bone dry as well. The only thing that is any decent here is the cleanliness. The cooking and service was a disgrace to the KFC name.
Atmosphere: 1
Food: 1
Service: 1
Edward fagan
Can I keep chicken in the place?Win there tonight.Or what are 2 number 8 didn't get just one ball?Made the closer place or get people in there to work
weston casteel
Came here for a late lunch around 2 pm only to wait for someone to come to the register for 10 minutes to take our orders. Me and a friend each ordered a chicken sandwich, it took 15 minutes to get them. After the wait we found that the chicken wasn't even fresh, and the sandwich were poorly put together. The chicken not even fully on the bread, and so much mayonnaise that it was so messy we almost couldn't taste the chicken. The staff was nice, but slow and careless with just about everything. I saw them for real scratching their bottoms and going right back to touching food. It's disgusting.
Atmosphere: 2
Food: 2
Service: 2
Robert Hale
When there to eat supper chicken was dried out and shriveled up from being in warmer to long Definitely to to hire some people had 2 people working that's the worst I've ever seen KFC in Lewisburg bathrooms were disgusting need some managers that take pride in there work not someone who doesn't care what they serve!!
Atmosphere: 3
Food: 1
Service: 3
Dookie Lukey
I love the food I got a pot pie from KFC and it's so good and warm and I loved it the people who worked there was so nice and the atmosphere was nice I loved it
Atmosphere: 5
Food: 5
Service: 5
Vanessa Porch
Waited over 30 min for my food in drive through no one cane to check i went in they said itd be right out waited another 20 Min next time ill just defrost the chicken at home
MED -X
We waited over 30 minutes in the drive thru to get a 5 piece tender meal. There were at least 4 people working in the kitchen that I could see, no customers in the dine-in area and their racks were almost completely empty. No apologies, no sense of urgency, just people who didn't seem to care that there was a line around the building. We are never coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Ward
I have placed 2 orders in the last 2 weeks, both on the app. Both times I have arrived at the store after I was sent the notification that my food was ready for pick up. Both times I have had a minimum of 15 minute wait for the food that should have been ready when I arrived. That is the entire point of putting the order in ahead of arriving. That is why they market the app. It's so frustrating. The store is never busy but for some reason they always seem to be so confused or rushed or something and there has consistently been something wrong or forgotten about the orders. I just dont understand what is happening. Glad Zaxbys is next door.
Atmosphere: 1
Food: 3
Service: 1
Judy Turner
They were very friendly. Talk with us while we waited for food. Would definitely eat there again.
We came in on a rainy cold day. The staff was very feeling, the food was good & hot. They have alot more room than the last time we were here.
Atmosphere: 4
Food: 4
Service: 4
Stefen Jett
Good place to work/eat great team and wonderful managers and very fast service.
Atmosphere: 5
Food: 5
Service: 5
Aysia Hazel
I feel every time I go the order is wrong. Overpriced and last nite when we went we couldn’t even order because they only had 8 chicken tenders no bone in chicken and about out of sides. Only in lewisburg
Jessica Thompson
The food was great , will definitely be back soon ! And Crystal shilling is amazing and loves what she does always working with a smile on her face! Definitely recommend this kfc
Megan schultz
The food was great! Exceptional service from Ms. Crystal Shilling!
This location acts like I’m doing something wrong just wanting to order some chicken. They are always rude if it’s any time after, what? 7pm?? I came by the other day and got a bucket, they forgot our drinks and for whatever reason were very rude about it. We got in the car and there’s no joke, a half an inch of oil in the bottom of the bucket. I’ve lived in the south my whole life I’ve never see that before. All the chicken, except for the drum sticks, had zero breading and looked like it had been thrown in the box. I looked closer and realized some of it wasn’t even fully cooked, I had ate a little at this point and I’m still sick from it. Absolutely insane behavior I get it’s just a fast food place but you are serving human beings food. Also mind you I was the only customer and there was SEVERAL crew members and a manager on their phone. There was zero excuse for it and I’m not coming back for another round of spiteful food poisoning. I work in food service and understand how hard it is, that being said this was lazy and disrespectful and I would NEVER do this to someone at my workplace. If you don’t like working in the food industry you should probably just find another job.
Atmosphere: 2
Food: 1
Service: 1
The lobby was super clean but I've never in my life seen more incapable cashiers. I ordered a $7 up size with Mac and Cheese and a Fry. After her AND the shift leader on duty worked together to correct the total it was still wrong. Out of embarrassment, I just left it alone and paid the $13. something. Then when I got the order the mac and cheese was dry and the chicken was way smaller than average and bone dry as well. The only thing that is any decent here is the cleanliness. The cooking and service was a disgrace to the KFC name.
Atmosphere: 1
Food: 1
Service: 1
Can I keep chicken in the place?Win there tonight.Or what are 2 number 8 didn't get just one ball?Made the closer place or get people in there to work
Came here for a late lunch around 2 pm only to wait for someone to come to the register for 10 minutes to take our orders. Me and a friend each ordered a chicken sandwich, it took 15 minutes to get them. After the wait we found that the chicken wasn't even fresh, and the sandwich were poorly put together. The chicken not even fully on the bread, and so much mayonnaise that it was so messy we almost couldn't taste the chicken.
The staff was nice, but slow and careless with just about everything. I saw them for real scratching their bottoms and going right back to touching food. It's disgusting.
Atmosphere: 2
Food: 2
Service: 2
When there to eat supper chicken was dried out and shriveled up from being in warmer to long Definitely to to hire some people had 2 people working that's the worst I've ever seen KFC in Lewisburg bathrooms were disgusting need some managers that take pride in there work not someone who doesn't care what they serve!!
Atmosphere: 3
Food: 1
Service: 3
I love the food I got a pot pie from KFC and it's so good and warm and I loved it the people who worked there was so nice and the atmosphere was nice I loved it
Atmosphere: 5
Food: 5
Service: 5
Waited over 30 min for my food in drive through no one cane to check i went in they said itd be right out waited another 20
Min next time ill just defrost the chicken at home
We waited over 30 minutes in the drive thru to get a 5 piece tender meal. There were at least 4 people working in the kitchen that I could see, no customers in the dine-in area and their racks were almost completely empty. No apologies, no sense of urgency, just people who didn't seem to care that there was a line around the building. We are never coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
I have placed 2 orders in the last 2 weeks, both on the app. Both times I have arrived at the store after I was sent the notification that my food was ready for pick up. Both times I have had a minimum of 15 minute wait for the food that should have been ready when I arrived. That is the entire point of putting the order in ahead of arriving. That is why they market the app. It's so frustrating. The store is never busy but for some reason they always seem to be so confused or rushed or something and there has consistently been something wrong or forgotten about the orders. I just dont understand what is happening. Glad Zaxbys is next door.
Atmosphere: 1
Food: 3
Service: 1
They were very friendly. Talk with us while we waited for food. Would definitely eat there again.
Kid-friendliness: Very kid friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gravy, Mashed Potatoes, Fried Chicken
Restaurantji Recommends
We came in on a rainy cold day. The staff was very feeling, the food was good & hot. They have alot more room than the last time we were here.
Atmosphere: 4
Food: 4
Service: 4
Good place to work/eat great team and wonderful managers and very fast service.
Atmosphere: 5
Food: 5
Service: 5
I feel every time I go the order is wrong. Overpriced and last nite when we went we couldn’t even order because they only had 8 chicken tenders no bone in chicken and about out of sides. Only in lewisburg
The food was great , will definitely be back soon ! And Crystal shilling is amazing and loves what she does always working with a smile on her face! Definitely recommend this kfc
The food was great! Exceptional service from Ms. Crystal Shilling!
Atmosphere: 5
Food: 5
Service: 5
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