Zaxbys Chicken Fingers & Buffalo Wings

Ordered online for curbside (only option on app)..followed directions found in my confirmation email and the app in regards to parking and checking in. Waited 15 minutes and no food. Went in to check on status...was not greeted by employees, counter employee standing around chatting with other people...food found on the pick up shelf instead of them bringing it out as promised. The food was correct and good but service severely lacking.

Atmosphere: 2

Food: 4

Service: 2

Good is great 👍
But, the drive thru order takers need to be retrained. They try to speed talk thru your order, while you're speaking...
Understanding it's fast food, but I've worked in fast food... You don't try to rush the customer...
Last thing, at the pickup window... Try to at least act like you're not pissed that I ordered.. they just grab your payment and toss the food to you..
Slow down... Breathe

Atmosphere: 1

Food: 4

Service: 1

We used to love zaxbys but the last year or two it’s been awful. Our food is always wrong or old & the managers are extremely rude when you try and get your order corrected. And long wait times inside and drive thru just for the order to be wrong & have to wait again

Atmosphere: 1

Food: 2

Service: 1

​I recently visited Zaxbys, and I was so impressed. From the moment we walked in, the atmosphere was a 10/10. It had such a cozy, vibrant, feel with cool historical artwork on the walls, a great playlist that really set the mood for me and my wife. Wish we had one closer just like this in Pa.

Atmosphere: 5

Food: 5

Service: 5

Great staff clean place great hot and fresh food !!

Atmosphere: 5

Food: 5

Service: 5

Fast friendly service management is amazing Brandi is outstanding

Atmosphere: 5

Food: 5

Service: 5

I really enjoy Zaxby's and we had been travelling on the West Coast. Stopped on our way traveling in Tennessee at Lexington. Worst experience I have ever had at a Zaxby's. Blonde woman with pony tails was not friendly and seemed pissed she was there. Food all over the floor. It was dirty the tables were dirty. The food was cold when we got it because it sat in the window waiting for something else to be finished. I was very disappointed. Never seen one this bad.

Atmosphere: 1

Food: 2

Service: 1

everytime we come to this location something is always messed up and they forget a whole meal or we have to wait over an hour for just 2 meals

Atmosphere: 1

Food: 2

Service: 1

Ordered the nibbler meal missing the fries the buns where so hard they should of been used for bricks. I'm sorry fast food has went to being atleast 50 bucks when you ordered for two atleast it should be eatable!

Atmosphere: 1

Food: 1

Service: 1

A big shout out to manager Adam and employee Tammy. These people were amazing. So friendly and kind. Thank you for going above and beyond. We will definitely come in while on vacation. Restaurant was clean, bathrooms clean. Food was very good. I highly recommend the Zensation Zalad and their peach tea is amazing

Atmosphere: 5

Food: 5

Service: 5

Outstanding service, friendly people!

Atmosphere: 5

Food: 5

Service: 5

Never disappointed at this location!! Chris is always so helpful and never fails to make us smile. 10000/10 recommend

Atmosphere: 5

Food: 5

Service: 5

I ordered the house zalad. When I went to eat it the cucumbers tasted terrible like they were rotted. I had my husband taste them and he had to spit them out. I took them out of my salad and could not even eat the rest of my salad, it tasted funny. My husband took my salad up to the manager and told her about the cucumbers and all she said was okay. Never offered us anything else and just walked away. We will not be going back. I did not want another salad, just wanted her to know. She could have at least have apologized. We will not go back!

Atmosphere: 3

Food: 1

Service: 1

Went through the drive through and got chicken wings. They were more the size of popcorn chicken, they were very dry and it was mostly breading. Two of the French fry boxes we ordered were half full. I won’t be back. Bad service, bad food. For $47 I expected better food.

Atmosphere: 1

Food: 1

Service: 1

Polite people.

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Salad, Salads, Chicken Fingerz