Wendy's
12502 TN-72, Loudon
(865) 458-2499
Recent Reviews
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The cashier who helped us was rude messed up the order after I requested they all be bagged separately then threw my change at me when I ordered a chili worst experience ever especially traveling definitely won't be stopping here again
Atmosphere: 1
Food: 2
Service: 1
I was the only vehicle in the drive-through and waited over 10 minutes for for crispy chicken sandwiches. That’s absurd, my experiences here have been varied, some have been favorable and some have been similar to this.
Atmosphere: 1
Food: 3
Service: 3
josh was a sweetheart!! amazing customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Taco Salad, Jr Cheeseburger, Chili, Spicy Chicken Sandwich, Baconator
My chicken nuggets were over cooked to the point of being hard. The tables in the dining room were filthy. The chairs were sticky with spilled drinks. There were 4 to 5 people behind the counter and 3 on break sitting in the filthy diningroom. They weren't busy . Only 1 car in the drivethru and my spouce and i were the only customers in the place.I asked for some buffalo sauce they said "that's gonna be $1.00 extra " I said okay that's fine . The container of Buffalo sauce had one teaspoon of sauce in it. It barely covered the bottom of the container.
Atmosphere: 1
Food: 3
Service: 1
The boy on the intercom is very short and cuts you off and we didn’t get all of are food and he added things and the people at the front or no better when we went in and tried to fix it they were very rude
Atmosphere: 1
Food: 3
Service: 1
I waited at least 15 minutes before someone took my order
Atmosphere: 1
Food: 4
Service: 1
I understand the monotony of saying and asking the same thing over and over. That being said, whomever is taking the order needs to not be short with the customers. Window person passing out the food was friendly and the food tasted great.
Atmosphere: 4
Food: 5
Service: 4
They don't know how to use their on app. Only customer but would not let me use it.
Ordered through the drive through. People were nice and friendly. Food came out quickly and hot.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Spicy Chicken Sandwich
They had difficulty getting our orders correct. We ordered online and that may have been problematic.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
GREAT CUSTOMER
Atmosphere: 5
Food: 5
Service: 5
Breakfast was hot and fresh! Now that's something you can spend money on and not be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Cashier was very funny and friendly. Everything was made good and they were not greedy with their sauces ! Absolutely fantastic service . I was on my way back to ohio from Florida . We went through the drive-thru 15 minutes before closing time.
Food: 5
Service: 5
At drive through at 6:50 pm - we said “hello?” After a moment of waiting with silence. Another moment said “hello?” And a female voice replies “we’ll get to you when we can in a moment or whatever.”
Service: 1
Parking: Plenty of slots on both sides of building
Kid-friendliness: Have high chairs
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chili
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