Pizza Hut
4629 Hwy 411 Ste 12, Madisonville
(423) 442-9100
Recent Reviews
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They are really bad about service
I called 3 times to place an order and first time I couldn’t understand what was there employee trying to ask me
Second time different employee picked up the phone after start taking my order she put me on hold for almost 10 minutes, i got tired of waiting so i called from my second phone and someone is picking up the phone while i am still waiting on my first phone
And at that point i really even don’t want to order from them because they might mess up my order
I ordered 2 pastas almost $12 each I was thinking they'd family size they weren't they were very small an noodles were under cooked.
I don't go there much though the last 3 times where horrible. The staff was extremely rude. The last time I did order there i got a Pepperoni Lover's pizza to my surprise it was a regular Pepperoni pizza. When I asked about it the staff said that is how they are made and there was no difference in the two. So leads me to believe that at this location they are being told to rip off the customers. While I was in there asking about it the staff told me to leave they didn't have time to listen and not come back an older gentleman followed me to my car to ensure I left. This is how the Pizza looked when I opened the box.
Pizza is always well made and ready when they say it will be. Staff is super friendly
Levi was extremely helpful & assistant in getting the best deal. So glad they had a change in management.
I want to get you pregnant with me and get her to be able to help me get it with her ok,
Great place with a good atmosphere. It has been in the same location since I can remember.
Kid-friendliness: It is a family restaurant, however more of an adult atmosphere.
Wheelchair accessibility: Not bad at all for a small-town pizza joint.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza, Supreme Pizza, Personal Pan Pizza, Create Your Own Pizza
Food was correct, hot, and delicious. Service was rushed because super busy, but not bad
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Breadsticks
Ordered black olives paid for but didn't receive them.
Atmosphere: 1
Food: 2
Service: 2
Just a pick up, no dinning in
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Pepperoni Pizza, Cheese Sticks, Supreme Pizza
Restaurantji Recommends
Good luck getting them to answer the phone 45 minutes and gave up has happened multiple times
Atmosphere: 1
Food: 4
Service: 1
Need a new GM that will treat his customers with respect and not be rude to your paying customers. I will not be back to this location until he is replaced and he has had complaints by other people I know.Being rude to your customers will close the doors faster than bad food.
Atmosphere: 1
Food: 1
Service: 1
My food was fresh an honestly the absolute best I've had in a while! Super friendly staff and quick pick up on the grub. Will be back soon! Thank yall!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sides, Traditional Wings, Cheese Sticks, Marinara
Called and ordered 2 pizzas at 10 p.m. and it's going on 11:42 and still no food. Tried calling and got transferred to the main place and no answer. Absolutely ridiculous.
If they tell you 20 minutes just go ahead and plan for an hour and a half.
Atmosphere: 1
Food: 3
Service: 1
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