Subway
593 Hwy 45 By Pass East, Medina
(731) 783-0025
Recent Reviews
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This was my first and last time here. I paid for bacon on my pizza and only got 1 slice torn up, which it was supposed to be 2, I was charged for extra cheese just to put cheese on top of my meat and veggies on top of the pizza, which he gave me very little . I’ve never know subway ti charge you extra cheese just to put on top of the pizza!. I also got a sandwich and the meat portion ( steak) was so small, it didn’t make sense. He put the meat on the sub( flatbread) sideways instead of long ways but put 4 pieces of cheese on that little bit of meat. I will never come back again. $21 down the drain.
Atmosphere: 2
Food: 1
Service: 1
Unfortunately they do not accept SUBWAY coupons which is absurd! We live close by & got coupons in the mail but they won’t honor them? Had to pay twice what I was expecting to pay! Also, the lettuce was brown! Had to ask them if they had different lettuce so they went & got some in the back. Horrible experience. We will not go there again!
Atmosphere: 2
Food: 2
Service: 1
I had a messed up order and I called explaining my situation and my issue was resolved quickly and I got a refund, I'm very satisfied with the customer service ☺
Atmosphere: 5
Food: 5
Service: 5
You should actually have negative stars for your ratings at this business. Two employees were standing behind the counter staring at us....no ice in the pop machine and that counter was so dirty & sticky for 9:30 in the morning. We had 2-6in sandwiches that you couldn't find any meat on the day old bread, even toasting didn't make it any better. The meatballs were about the size of a quarter (disgusting) one slice of beef on the other sandwich. What a waste of $16. & Some odd cents! Subway, just lost our business!! Should have gone to McDonalds or Sonic!
Atmosphere: 1
Food: 1
Service: 1
Rude employees and drive through takes 15 minutes to place an order!
Atmosphere: 1
Food: 5
Service: 1
Best customer service I’ve ever had at a subway hands down. Their doing a great job
Atmosphere: 5
Food: 5
Service: 5
Extremely rude employees. I came in to pick up an online order (no one greeted me when I walked in) and when I turned to leave after picking up my sandwich from the rack, the lady behind the counter said “Enjoy your sandwich, lady” in a condescending tone. Keep in mind, she did this while ringing up other customers. I wasn’t even being rude. I just didn’t say anything when picking up my order, which I have done countless times before with no issue. Another time I came in to do the same thing and all 7 employees were congregated around the counter talking (one was sitting on the counter) and they looked at me like I was intruding when I walked in. It was 5 PM on a weekday. I am so sick of this location’s horrible service, please hire more professional staff.
Atmosphere: 1
Food: 3
Service: 1
First time at this location but the ladies where very nice and went above and beyond to give me what i asked for on my order. I'll be back!!
Vegetarian options: Fresh veggies
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Marinara
Excellent food and service. Only ding on this experience was the soda dispenser was out of order.
Atmosphere: 5
Food: 4
Service: 5
Called in order upon arrival 30 minutes later informed they had given my order to someone else.Made me wait until everyone was waited on and then asked me to tell them what I had and proceeded to attempt to serve me.Went to work with no lunch for the night. appreciate that subway......
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Italian B M T
Restaurantji Recommends
Best Subway in town! In there all the time.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cookies
Only greets the white folks when they enter the store and not the black folks.
Atmosphere: 1
Food: 1
Service: 1
I give them credit. I came in with coupons and the lady charged me wrong. Not only did they refund me my entire order back they gave me my food free. I never eat at subway but for them to do that and I didn't expect that the evening shift deserves a 10 star rating. They are a great staff team.
Atmosphere: 5
Food: 5
Service: 5
My go-to for work lunch.
Atmosphere: 5
Food: 5
Service: 5
it was ok
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