Chipotle Mexican Grill
8599 TN-3, Millington
(901) 557-0092
Recent Reviews
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Night crew gettin it done on an incredible Sunday night. Best burrito I’ve ever had.
Atmosphere: 5
Food: 5
Service: 5
Staff was extremely friendly.
Atmosphere: 5
Food: 5
Service: 5
Hey corporate & IT, if you’re gonna use AI to cut cost you better train your model on ways to remedy missing items and pay your store management/crew more; a free drink doesn’t equate to half my bowl missing due to a technical error. I ordered a bowl and was missing my lettuce, cheese, corn, and salsa. The staff here were able to correct the mishap quickly and with compassion. I truly appreciate the 01/13/26 night crew. If the pepper chat had only been trained to be more compassionate towards the situation and what the issue was this could’ve been avoided but THANK GOD FOR PEOPLE with good customer service, compassion, problem solving, and proper communication skills.
5 star customer service from humans
0 star service from Artificial intelligence
5 star atmosphere for a clean restaurant near closing.
0 star food cause if your tech messed up my order so bad that I literally could’ve made the exact same thing with what’s at home imma need more than a $1.95 drink that you’re upselling for $3.45. Im paying for convenience, not to line your C-suites pockets.
Atmosphere: 5
Service: 5
If you're having a bad day, don't take it out in the customers and the food you're serving us!! The guy that made my bowls tonight made me feel like I was an inconvenience!! I'll avoid this location by all means!!
Atmosphere: 3
Food: 4
Service: 2
Always good. Always fresh
Atmosphere: 5
Food: 5
Service: 5
I eat here often out of conversation . They have recently had a new hire named Matt. In the past 3 weeks I have observed him yelling at customers, arguing about portion sizes, complaining to customers about prices and starting arguments with his coworkers. Absolutely sickening you can't even go in to grab a bite to eat without having to argue over your food that YOU are paying for. Most chipotles I've been to have been alright but this one is ridiculous
Atmosphere: 2
Food: 3
Service: 1
Everytime I order a burrito bowl they always forget to add the queso i pay extra for when i order mobile pick up. I think they should read the description before making it
Atmosphere: 1
Food: 1
Service: 1
Store dirty, and food not fresh as advertised.
Atmosphere: 1
Food: 1
Service: 1
They did not put much in my bowl. There was also a hair and the floor felt like one of those college bars you go to. Very sticky. Bathroom was covered in urine and a mosquito bit me :(
Atmosphere: 1
Food: 1
Service: 1
This was my first time at a Chipotle ever and the service I received from this location was EXCEPTIONAL..
Ms.Q went above and beyond helping me out with my food selection and choices of what she thought were delicious..
I had a rice bowl and 3 tacos 🌮 EXCEPTIONAL... Ms.Q and Mia made my first experience at Chipotle very rememberable and I recommend this location 👌..
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food is always good ... lil stingy with the protein and the side orders of expensive dips but the flavor is always on point. Thankful for the rewards program 🙌
Atmosphere: 4
Food: 5
Service: 3
My order was late - I get it. We came in to wait and were told it would be a while bc they were out of steak (it was being prepared) unless we wanted chicken. I told them we would wait for the chicken.
They forgot the guacamole and the cheese quesedillas kids order was missing the quesedillas. They provided those items and then the cheese in the quesedillas was not melted leading to a big mess in the car.
The third kids meal that was supposed to have steak - that we waited for- had chicken.
Atmosphere: 1
Food: 1
Service: 1
So so. I order double
Protein and it was still less than one
Atmosphere: 3
Food: 3
Service: 3
I've eaten at Chipotle's all over the US and I believe this by far is the best one I've ever eaten at. The restaurant was clean.. the food was delicious.. and the staff was super friendly. If you're in this area.. be sure and stop by. You won't be disappointed! I sure wasn't! Thanks y'all for an excellent meal.
Atmosphere: 5
Food: 5
Service: 5
I had been a regular until today.Today they decided to downsize my burrito to Taco Bell Burrito size and expect me to pay $15 for a halfsize burrito and a small drink. NOPE ! BUH BYE. Take your new portion control and shove it !
Atmosphere: 1
Food: 1
Service: 1
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