Dairy Queen Grill & Chill

1420 N Mt Juliet Rd, Mt. Juliet
(615) 796-0377

Recent Reviews

Lynsie Smith

The staff is friendly and the ice cream is delicious! I recommend the classics cone dipped in chocolate :)

Atmosphere: 5

Food: 5

Service: 5

Amelia Hagood

I ordered a cone, plain cheese burger, and pretzels on 3/16. The cone was ready first so I held it while I waiting for the warm food. The female cashier puts my burger and pretzel box on the counter with no tray or bag. She just looks at me and provided nothing for me to carry three items with two arms. I waited for her to realize it isn’t possible for me to carry them with my cone, but she just stood there. I asked for a bag, and she handed me a flat bag without opening it. I struggle for about 7-8 seconds to open the bag with one hand while she watches me, because my other hand is holding a leaking cone and I’m not putting food I’ve licked back on the counter everyone’s food touches. She never offered any assistance with the bag, and didn’t respond when I told her I only had two arms. The man who made my cone was really nice and seemed intelligent. Unfortunately he can’t do two people’s jobs. I was stunned at how unhelpful the lady was. So my advice to future customers is to demand assistance instead of showing them you are struggling. She either didn’t care or didn’t have the intellectual capacity to understand how absurd it is to put loose food items on a counter and expect the customer to take multiple trips to their table. What if I had ordered fries and a drink too? Was I supposed to take three trips to my table and leave my food unsupervised while I walked back and forth? Also, my plain cheeseburger had everything on it. I told her I wanted it plain three times. I didn’t keep my receipt, so I don’t know if that was her fault or the kitchen. Overall, it was very disappointing to dine here. The confetti dipped cone was amazing.

Atmosphere: 4

Food: 3

Service: 1

K Soderman

It’s my own fault for not liking the ice cream I tried the fluffernutter! Super fun word to say sidenote, but it was not good.

Atmosphere: 5

Food: 3

Service: 5

Caleb McCaslin

So, I went to Dairy Queen expecting a classic ice cream fix, right? But turns out, they were completely out of ice cream. I was genuinely confused – like, how does an ice cream place run out of ice cream? It felt like going to a burger joint and being told they're out of burgers. I asked the person at the counter, and they just casually said, "Sorry, no ice cream today." I mean, seriously? It's Dairy Queen, the go-to spot for ice cream treats. It was a major letdown, and I left feeling pretty disappointed. I might just give them a one-star review because, let's be real, a place known for ice cream should never be caught without it. It's just basic, right?

Atmosphere: 1

Food: 1

Service: 1

Devon Stewart

Why are the blizzard runny today? Great fish sandwich.

Atmosphere: 3

Food: 3

Service: 3

Duane Vick

They are slow to attend to guests in the dining room. They kept helping people in the drive thru but we were ignored for 10 minutes. This place needs to retrain their staff to not ignore people in the dining room.

Atmosphere: 3

Food: 3

Service: 1

Malcolm Stafford

Love the food and the ice cream keep on coming backKid-friendliness: Kids love this place it's ice cream

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Cheeseburger Meal

Kenneth Price

Drove 30 minutes out of my way to come here and they didn't have chocolate ice cream and bunch of other stuff.

Atmosphere: 1

Food: 1

Service: 1

Joseph Walker

I absolutely love the cookie dough blizzard. The rest of the meal is quite complimentary.

Atmosphere: 4

Food: 5

Service: 5

Joshua Darretta

Always nice and courteous employees. Rarely have ever had any issue, but the owners/management need to get it together. Constantly understaffed and running slow as can be. The doors are locked half the time, forcing you to go through the drive through which can sometimes be 20-30

Food: 5

Service: 5

Monica Howard

We come to this DQ because all the ones around us have closed......we always come and get a couple blizzards and cheese curds .....asked for an Ice water as we usually do I know the charge for the cup ...which when you spend money at an establishment most places will give you the Courtesy ice water as long as it's not a large, however this location charges for the cup which I can understand but today we came and I was charged twice for a cup and told one charge was for water and the other charge was for the cup holding the water ( apparently thats something they have started doing accordingto the check out lady ) ??!! If DQ is going to be stingy with water they have lost me as a customer and I've never herd of being charged for the actual water along with the cup but ??‍♀️ then they can just count me out as a customer and keep the water smh.

Food: 3

Matthew Coate

Waited 40 mins in drive-thru and order was wrong. As well as out of whipped cream.

Sam Casarez

The upgraded menu and specials are great! Burgers were a lot more meat than bread and lettuce, tomato and pickle were very fresh. Indoor dining was very clean.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger Meal

Cara Grogan

IF ZERO STARS WERE A THING THEY WOULD GET IT! I’ve never been to a terrible DQ! This place is trash it’s a 40 minute wait just for them to have you pull up and wait another 40 minutes!!! TERRIBLE!! And then you pay $40 for chicken stips and fries but their slushy machines is broke!!!! TRASH!!

Atmosphere: 1

Food: 2

Service: 1

Laura Kirby

We went thru the drive thru & ordered ice cream. Line moved pretty quickly, order was correct & the young man at tge window was very polite.

Atmosphere: 5

Food: 5

Service: 5

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