This was the filthiest Dunkin I’ve ever been in and the guy working alone was as dirty as the restaurant. Will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Brian Fowler
The donuts are not fresh and taste like they are recycled 3 day old donuts. We will never go there again, but will buy from a local donut shop. In addition, they have a very limited choice of donuts. This has happened the last 2 times that my family have purchased donuts at the DD in Mt Juliet, TN. You have lost a lifetime customer.
Atmosphere: 2
Food: 1
Service: 3
Rose Chaffin
i love dunkin, and i do love the fact this location is only about 5 minutes from work my place. always fast, and they always make my coffee just the way i like!!
also props to them for being patient with rude customers during rush hour.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Doughnut
Kyle Schmaltz
Not bad for a drive through. Decently fast.
Atmosphere: 5
Food: 4
Service: 3
Donna Nock
Very slow counter service. Drive through has priority.
Atmosphere: 3
Food: 4
Service: 2
Dakota Young
I want to be nice about this since I know food service is tough. It took over 20 minutes to get coffee then I waited another 15 for my bagel before I left without my food as I needed to get to work. Additionally the staff were kinda rude.
Atmosphere: 1
Food: 2
Service: 1
Rita Vaughn
Love my medium roast
Atmosphere: 5
Service: 5
austin huibers
I went here last week and ordered food and a coffee. The coffee was wrong, half filled and Luke warm. The sandwich I ordered was missing completely from the bag. The donut I had in the bag was crumbled. This place is terrible DO NOT GO. Owner reached out to me and did nothing to make it right.
Atmosphere: 1
Food: 1
Service: 1
Joshua Bigelow
Walked in with my sibling and my attention was immediately drawn to the manager, who was verbally harassing the staff behind the counter. Snapping at them and being passive aggressive towards them in front of customers. They seemed to be short staffed, but that behavior is inexcusable. Especially from a manager who didn’t seem to be doing anything to help the staff except for holding a cup and complaining at them- I ordered a lemonade. Simple drink. The manager poured it and it absolutely tasted like dawn dish soap with lemon in it. My sibling got a frozen mocha drink, and the staff member who was snapped and barked at made it amazingly with a smile on their face, despite the circumstances. I frequent this Dunkin’ and always see this manager being hostile towards the staff. I finally had enough and needed to say something. Props to the staff for keeping their heads up and keeping up their amazing work. The manager needs to have a different approach, because yelling at your staff (especially in front of customers) is NOT the way to run things and will not keep your staff working there for long. Maybe that’s why they’re short staffed…
Atmosphere: 1
Food: 2
Service: 1
Ty DeLong
I really want to like this place. I was so excited when I heard they were opening a Dunkin near our house. It's the only donut shop with halfway decent coffee in my experience. But almost every time I visit, something goes wrong.
When I order through the app and drive through, I get the wrong items. Or I order and pay only to be told when I arrive that they are sold out. Today we went inside to order, got our coffee, then stood around for fifteen minutes before I determined they forgot about our donuts. I've come across a couple of workers who are happy to help, but most are not. I'm rooting for things to get better, but I find myself visiting less and less frequently because of the hassle.
That said, the food quality is usually on-par with Dunkin (for what it's worth), and if you visit when the stars align, you may get in and out quickly with the right items. I've experienced that probably twice over fifty-ish visits.
Checked to see if they were open on google and the app. Yes it opened at 5 am. Awesome. Place an order on the app. Go to pick it up and I am told they don't open until 6. WHY take app orders to be ready right away if you are not open?
Atmosphere: 1
Food: 4
Service: 1
Chad McDaniel
Dunkin sucks as usual.
Atmosphere: 1
Food: 1
Service: 1
Anthony Corletto
Never been treated so rude any where in Mt. Juliet, walked in with my daughter to get some donuts and was yelled at by the girl behind the counter. “You either order from the kiosk or you are going to be waiting for a long time!” Just for standing by the donut counter. Don’t recommend anyone with children to walk in for service.
Atmosphere: 1
Food: 1
Service: 1
Zayda Biskaduros
They never anwser at the speaker you will sit there for a while even with no cars
Judy flowers
I had a very unpleasant experience this morning at this place, one of the workers did not want to take my order and told me that I have to do it at the kiosk, I tried to place the order there but I couldn't then I came back and told her that if she can take my order and she told me with a resounding NO and told me again that I should do it at the kiosk so I wonder what these people are doing there if they can't even take an order.
This was the filthiest Dunkin I’ve ever been in and the guy working alone was as dirty as the restaurant. Will not be returning.
Atmosphere: 1
Food: 1
Service: 1
The donuts are not fresh and taste like they are recycled 3 day old donuts. We will never go there again, but will buy from a local donut shop. In addition, they have a very limited choice of donuts. This has happened the last 2 times that my family have purchased donuts at the DD in Mt Juliet, TN. You have lost a lifetime customer.
Atmosphere: 2
Food: 1
Service: 3
i love dunkin, and i do love the fact this location is only about 5 minutes from work my place. always fast, and they always make my coffee just the way i like!!
also props to them for being patient with rude customers during rush hour.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Doughnut
Not bad for a drive through. Decently fast.
Atmosphere: 5
Food: 4
Service: 3
Very slow counter service. Drive through has priority.
Atmosphere: 3
Food: 4
Service: 2
I want to be nice about this since I know food service is tough. It took over 20 minutes to get coffee then I waited another 15 for my bagel before I left without my food as I needed to get to work. Additionally the staff were kinda rude.
Atmosphere: 1
Food: 2
Service: 1
Love my medium roast
Atmosphere: 5
Service: 5
I went here last week and ordered food and a coffee. The coffee was wrong, half filled and Luke warm. The sandwich I ordered was missing completely from the bag. The donut I had in the bag was crumbled. This place is terrible DO NOT GO. Owner reached out to me and did nothing to make it right.
Atmosphere: 1
Food: 1
Service: 1
Walked in with my sibling and my attention was immediately drawn to the manager, who was verbally harassing the staff behind the counter. Snapping at them and being passive aggressive towards them in front of customers. They seemed to be short staffed, but that behavior is inexcusable. Especially from a manager who didn’t seem to be doing anything to help the staff except for holding a cup and complaining at them-
I ordered a lemonade. Simple drink. The manager poured it and it absolutely tasted like dawn dish soap with lemon in it. My sibling got a frozen mocha drink, and the staff member who was snapped and barked at made it amazingly with a smile on their face, despite the circumstances.
I frequent this Dunkin’ and always see this manager being hostile towards the staff. I finally had enough and needed to say something.
Props to the staff for keeping their heads up and keeping up their amazing work. The manager needs to have a different approach, because yelling at your staff (especially in front of customers) is NOT the way to run things and will not keep your staff working there for long. Maybe that’s why they’re short staffed…
Atmosphere: 1
Food: 2
Service: 1
I really want to like this place. I was so excited when I heard they were opening a Dunkin near our house. It's the only donut shop with halfway decent coffee in my experience. But almost every time I visit, something goes wrong.
When I order through the app and drive through, I get the wrong items. Or I order and pay only to be told when I arrive that they are sold out. Today we went inside to order, got our coffee, then stood around for fifteen minutes before I determined they forgot about our donuts. I've come across a couple of workers who are happy to help, but most are not. I'm rooting for things to get better, but I find myself visiting less and less frequently because of the hassle.
That said, the food quality is usually on-par with Dunkin (for what it's worth), and if you visit when the stars align, you may get in and out quickly with the right items. I've experienced that probably twice over fifty-ish visits.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Checked to see if they were open on google and the app. Yes it opened at 5 am. Awesome. Place an order on the app. Go to pick it up and I am told they don't open until 6. WHY take app orders to be ready right away if you are not open?
Atmosphere: 1
Food: 4
Service: 1
Dunkin sucks as usual.
Atmosphere: 1
Food: 1
Service: 1
Never been treated so rude any where in Mt. Juliet, walked in with my daughter to get some donuts and was yelled at by the girl behind the counter. “You either order from the kiosk or you are going to be waiting for a long time!” Just for standing by the donut counter. Don’t recommend anyone with children to walk in for service.
Atmosphere: 1
Food: 1
Service: 1
They never anwser at the speaker you will sit there for a while even with no cars
I had a very unpleasant experience this morning at this place, one of the workers did not want to take my order and told me that I have to do it at the kiosk, I tried to place the order there but I couldn't then I came back and told her that if she can take my order and she told me with a resounding NO and told me again that I should do it at the kiosk so I wonder what these people are doing there if they can't even take an order.
Atmosphere: 1
Food: 3
Service: 1
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