IHOP

520 Pleasant Grove Rd, Mt. Juliet
(615) 288-4388

Recent Reviews

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Troy Capps

The t-bone meal is a waste of money and no a1 or green beans like really! $33 of total waste steak so thin and rest is microwaved . They need to sale it me , so easy to do good now in days , because most are not !

Atmosphere: 3

Food: 1

Service: 5

Smak Margarita

Excellent place, very friendly staff

Atmosphere: 4

Food: 4

Service: 4

Melinda Bednar

Great service!!! Outstanding employees!!!

Atmosphere: 5

Food: 5

Service: 5

Samantha

This location is always excellent and helps with my many food allergies ❤️

Atmosphere: 5

Food: 5

Service: 5

Deerslayer 2083

Good food, great service. Much cleaner than the Hermitage store.

Atmosphere: 4

Food: 4

Service: 5

Cynthea K

Great IHOP location, friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Jenny

Let me be clear the food was good and the service from waitresses was excellent, management was the issue.
I struggle with how many stars to leave because the waitress was amazing, Rosie is her name. Food was good too. But the on staff manager today 1/16 at around lunchtime (somewhere between 12-1 ish) at the pleasant grove Mt. Juliet location was awful. He fired the sweetest waitress Rosie right on the spot about something dumb. One customer noticed their silverware was dirty so, asked Rosie for clean sets. Dirty silverware is NOT something they blamed the waitress for, because how could she know?! The silverware is wrapped by the time she sets it out, that’s something another role missed. Despite this, after the waitress went back to get them clean silverware, the manager fired her because of dirty silverware. The customers by us, that had the dirty silverware were outraged at this manager’s decision and behavior. So they started arguing with the manager, complaining that it was ridiculous to fire a waitress over something so trivial and not necessarily something she could have known or missed. I know that we didn’t know the whole story, maybe the waitress had made other mistakes but even if the dirty silverware was the last straw that’s kinda crazy. Plus it’s not professional. I feel so bad for the waitress, leaving her in tears in the middle of a busy restaurant and losing her job over something stupid. I’m hoping Rosie is ok but I’m also kinda shocked by the drama from a person in a leadership position. Maybe IHOP needs to beef up their management training, soon the food will start going downhill because unhappy employees will not care. Rosie if your out there, keep your head up 🌹🌷

Atmosphere: 1

Food: 5

Service: 5

Luna Violet

great food, incredible service, best Ihop I've ever been to

Atmosphere: 5

Food: 5

Service: 5

Baron Dillard

Alex pay for sealing your ductwork changing out your ceiling tiles caulking your window building shelves in your closet hanging tiles back on the wall and I will give you a better review.

Service: 1

John Sunkel

Overpriced I could have gotten a buffet of disappointing food for what I paid for measly meal they gave me. Just not a good experience including being stuffed into a crowded booth

Atmosphere: 2

Food: 1

Service: 2

Meleah Wheeler

We had the senior breakfast 2x2x2. It was perfect.

Atmosphere: 5

Food: 5

Service: 5

Tim Bowen

My wife our daughter and her boyfriend went here the food was Really good service as good clean and good ihop

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Colorado Omelette

Geo S.

I'll give them a four star but one of the waitress need to be more Curteous to customers by making sure they are satisfied while dining. Other than that IHop in Mt Juliet is a good place to eat as far as the food goes

Atmosphere: 4

Food: 4

Service: 4

Olympian Shooting

Always a great place to take my family

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Sampler

Adriana Estrada

On 8/26 we went to grab some breakfast. The service was fast, friendly, and the food looked amazing! I got a steak omelet and upon eating my food I came across what looked to be twisted weave. I separated it to be sure it wasn’t meat or anything…

I immediately told them and they were very sorry and didn’t believe it come from any staff but I was informed their meat comes pre packaged.

They offered to get me something else but at that point my appetite was ruined and they took the meal off of my check.

Atmosphere: 5

Food: 1

Service: 5

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