CAUTION - we were served Cockroach last night 3/25/24. Upon my request for the contaminated food to be tossed out due to public health and safety concerns, the staff did nothing and continued to serve the contaminated food. The staff mentioned there was no manager on duty to take our complaint and or to approve a refund for the contaminated food they served us. They said I’d need to callback tomorrow. I’ve called 6 times so far and the phone just rings until the call gets dropped. No voicemail either.I WILL UPDATE SOON!
Food: 1
Service: 1
Tye Koby Outdoors TKO
First, they didn’t get my order right twice second the food taste horrible actually not much taste at all. Everything tasted almost the same will not be going back.
Food: 1
Service: 1
Review ThisPlace
The food taste was okay. I got super greens. It was my first visit. I will give them a second chance. I'll order something different. Bottom line: There is nothing to write home about.
Atmosphere: 5
Food: 4
Service: 5
Arunprasad Manoharan
Decent Chinese meal, nothing to rave about. Rice and chow mein are not of good quality. The saving grace is Kung pao chicken, rest all are average at best.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Napkins & Utensils
Dennis Dehnert
It's bad enough the selections are different here in Tennessee but when you hire your employees make sure they speak and understand English!!!!
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Orange Chicken, Chow Mein
Warren Taylor
Always check your order at the drive through!!! Missed part of my order for the second time in less than a month and then asked me to drive 20 miles back to the store for a refund because I paid cash. Kept getting apologies and "unfortunately, we have no other options". Could have mailed me a gift card for the difference, or come up with another way to deal with it but the leadership at this location made their mistake my problem - horrible customer service both in the quality control on the order and then how they treated me as a customer. Not impressed at all!!!
Service: 1
Kyle Schmaltz
Very clean place, staff was awesome and great prices!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice
Melinda Bednar
Always a Great Meal and Service in Mt. Juliet. Received a birthday ? perk today.
Atmosphere: 4
Food: 4
Service: 5
Edgar Luengo
Yesterday I bought teriyaki chicken and it had a bad smell. It's literally rotten, I lost my money and my swollen stomach is the worst I've ever seen.
Atmosphere: 1
Food: 1
Service: 2
Marilyn Jackson
Drive thru service but pleasant helpful and provided
This is the first time i've been to a panda in several years. The service was great. I was greeted with a smile. The store was very clean and very well-lit. The young man named, Yusif was very kind and served me. The bathroom was very clean. Great store and fast service. I will be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet and Sour Chicken Breast, Fried Rice
Peggy Williamson
Parking: Food was not good, noodles were cols. Couldn't identify what was mixed with them.
Atmosphere: 1
Food: 1
Service: 3
Jon Bragg
Went through the drive through, got two bowls, it was very expensiveBarely any meat in the bowl, couple shriveled up peppers.We won't be back
Jeremy Thompson
I always regret eating here. The rice tastes like dirty sink water. The proteins are very generic tasting and chewy. The service is also spotty. Last time I visited I got home and my order was completely wrong.
Nathan K.
Food was not very good it was literally old and had mold and when i asked a employee to give me a refund snd they did not help me at all with it sad for $30 out of my money
CAUTION - we were served Cockroach last night 3/25/24. Upon my request for the contaminated food to be tossed out due to public health and safety concerns, the staff did nothing and continued to serve the contaminated food. The staff mentioned there was no manager on duty to take our complaint and or to approve a refund for the contaminated food they served us. They said I’d need to callback tomorrow. I’ve called 6 times so far and the phone just rings until the call gets dropped. No voicemail either.I WILL UPDATE SOON!
Food: 1
Service: 1
First, they didn’t get my order right twice second the food taste horrible actually not much taste at all. Everything tasted almost the same will not be going back.
Food: 1
Service: 1
The food taste was okay. I got super greens. It was my first visit. I will give them a second chance. I'll order something different. Bottom line: There is nothing to write home about.
Atmosphere: 5
Food: 4
Service: 5
Decent Chinese meal, nothing to rave about. Rice and chow mein are not of good quality. The saving grace is Kung pao chicken, rest all are average at best.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Napkins & Utensils
It's bad enough the selections are different here in Tennessee but when you hire your employees make sure they speak and understand English!!!!
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Orange Chicken, Chow Mein
Always check your order at the drive through!!! Missed part of my order for the second time in less than a month and then asked me to drive 20 miles back to the store for a refund because I paid cash. Kept getting apologies and "unfortunately, we have no other options". Could have mailed me a gift card for the difference, or come up with another way to deal with it but the leadership at this location made their mistake my problem - horrible customer service both in the quality control on the order and then how they treated me as a customer. Not impressed at all!!!
Service: 1
Very clean place, staff was awesome and great prices!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice
Always a Great Meal and Service in Mt. Juliet. Received a birthday ? perk today.
Atmosphere: 4
Food: 4
Service: 5
Yesterday I bought teriyaki chicken and it had a bad smell. It's literally rotten, I lost my money and my swollen stomach is the worst I've ever seen.
Atmosphere: 1
Food: 1
Service: 2
Drive thru service but pleasant helpful and provided
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
This is the first time i've been to a panda in several years. The service was great. I was greeted with a smile. The store was very clean and very well-lit. The young man named, Yusif was very kind and served me. The bathroom was very clean. Great store and fast service. I will be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet and Sour Chicken Breast, Fried Rice
Parking: Food was not good, noodles were cols. Couldn't identify what was mixed with them.
Atmosphere: 1
Food: 1
Service: 3
Went through the drive through, got two bowls, it was very expensiveBarely any meat in the bowl, couple shriveled up peppers.We won't be back
I always regret eating here. The rice tastes like dirty sink water. The proteins are very generic tasting and chewy. The service is also spotty. Last time I visited I got home and my order was completely wrong.
Food was not very good it was literally old and had mold and when i asked a employee to give me a refund snd they did not help me at all with it sad for $30 out of my money