This place has improved 200% in the past 2 years. Very impressed.
Atmosphere: 5
Food: 5
Service: 5
Sierra Pointer
Jessica C. was amazing. Super friendly
Atmosphere: 5
Food: 3
Service: 5
Frederick Cheney JR
Very good
Atmosphere: 5
Food: 5
Service: 5
Darla Neal
We had a wonderful dine in experience. Food was perfect with large portions and service was unbeatable. They have an amazing team working here. And you can pet lobsters🦞
Atmosphere: 5
Food: 5
Service: 5
Cocogoat
The people are very nice and understanding even when we were difficult/confusing. Food was a little slow coming out but still very good. Everyone i interacted with was very welcoming and attentive.
Atmosphere: 5
Food: 4
Service: 4
Shanae Harris
Me and my mom had the server name Amanda, she was great! We didn’t have to wait or try and find her for anything. She was welcoming and kind
Atmosphere: 5
Food: 5
Service: 5
C. K.
I went to this Red Lobster for the first time tonight and I was already skeptical because the reviews are lower than I would prefer. I order the shrimp pasta online and had it scheduled for an 8:40pm pick up: I arrived with my two daughters to pick up the item and noticed other people were getting their items and walking out and I didn't see my order come up. When I inquired about my order and told them it should be ready by now, the young lady working the To Go area said she Couldn't find the order any where and she said Are you sure you ordered it from here ?
I showed her the order number and details and she said let me look again . She came back ten min later and said I found the order and she stated that someone had moved the ticket to an area where she couldn't see it. She said I will Bag it up And bring it out when new bread is ready.
I stood there for a while longer and then she came back and said it may be longer because we don't have bread cooked.
Around 928pm. I gave up and said let me go ahead and cancel the order . A manager came Out and said I can cancel it but it will be another ten min to cancel in the system and will take 10 to 14 days before the refund processes due to it being an online order.
She came back with a receipt for me showing the items were refunded .
I am wondering, is this a typical situation?
The website makes you pay online in order to pick Up Orders so I didn't have a choice but to pay in advance but now I am Waiting 14 Days to get a refund and I still have to go elsewhere for the food .
Çan a member of management walk me through how to do this differently for the next time I order ?
I left confused and very hungry still . My daughters had already eaten at Martins BBQ and I was suddenly regretting that I didn't simplify my evening and eat with them Earlier . I left regretful and starving.
🦞🦞🦞🦞🦞🦞
Atmosphere: 1
Food: 1
Service: 1
Michele Safford
Absolutely delicious food! Great music and very friendly staff, especially the manager!
Atmosphere: 5
Food: 5
Service: 5
Daisie Carroll
Food was delicious and hot!! Our server Amanda was excellent!!!!
Atmosphere: 5
Food: 5
Service: 5
Janet Easterling
Alina handled our large group of ladies and did a great job. Outstanding customer service Lobster Bisque was very good and HOT!
It was my birthday and my husband and I ordered delivery for a dinner at home. We had the the crab legs and enjoyed them greatly. However we also ordered a couple pieces of the key lime pie and that is whY was disappointing. They were $13+ each and tasted like it came from a box.. I love the rebranding, but consider the desert as well.
Lopez Family
Mt. Juliet Res Lobster was delicious! Ultimate Feast.
Bri was a great server. Very attentive. Enjoyed my experience listening to good music.
Atmosphere: 5
Food: 5
Service: 5
jason crenshaw
The lobster boil was amazing and barridi crab legs were delicious! I brought my wife and daughter and this was by far the best meal we have had at red lobster in years!!! We just got back from the beach two weeks ago and the crab legs were better here by far!
This place has improved 200% in the past 2 years. Very impressed.
Atmosphere: 5
Food: 5
Service: 5
Jessica C. was amazing. Super friendly
Atmosphere: 5
Food: 3
Service: 5
Very good
Atmosphere: 5
Food: 5
Service: 5
We had a wonderful dine in experience. Food was perfect with large portions and service was unbeatable. They have an amazing team working here. And you can pet lobsters🦞
Atmosphere: 5
Food: 5
Service: 5
The people are very nice and understanding even when we were difficult/confusing. Food was a little slow coming out but still very good. Everyone i interacted with was very welcoming and attentive.
Atmosphere: 5
Food: 4
Service: 4
Me and my mom had the server name Amanda, she was great! We didn’t have to wait or try and find her for anything. She was welcoming and kind
Atmosphere: 5
Food: 5
Service: 5
I went to this Red Lobster for the first time tonight and I was already skeptical because the reviews are lower than I would prefer. I order the shrimp pasta online and had it scheduled for an 8:40pm pick up: I arrived with my two daughters to pick up the item and noticed other people were getting their items and walking out and I didn't see my order come up. When I inquired about my order and told them it should be ready by now, the young lady working the To Go area said she
Couldn't find the order any where and she said Are you sure you ordered it from here ?
I showed her the order number and details and she said let me look again . She came back ten min later and said I found the order and she stated that someone had moved the ticket to an area where she couldn't see it. She said I will
Bag it up
And bring it out when new bread is ready.
I stood there for a while longer and then she came back and said it may be longer because we don't have bread cooked.
Around 928pm. I gave up and said let me go ahead and cancel the order . A manager came
Out and said I can cancel it but it will be another ten min to cancel in the system and will take 10 to 14 days before the refund processes due to it being an online order.
She came back with a receipt for me showing the items were refunded .
I am wondering, is this a typical situation?
The website makes you pay online in order to pick
Up
Orders so I didn't have a choice but to pay in advance but now I am
Waiting 14
Days to get a refund and I still have to go elsewhere for the food .
Çan a member of management walk me through how to do this differently for the next time I order ?
I left confused and very hungry still . My daughters had already eaten at Martins BBQ and I was suddenly regretting that I didn't simplify my evening and eat with them
Earlier . I left regretful and starving.
🦞🦞🦞🦞🦞🦞
Atmosphere: 1
Food: 1
Service: 1
Absolutely delicious food! Great music and very friendly staff, especially the manager!
Atmosphere: 5
Food: 5
Service: 5
Food was delicious and hot!! Our server Amanda was excellent!!!!
Atmosphere: 5
Food: 5
Service: 5
Alina handled our large group of ladies and did a great job.
Outstanding customer service
Lobster Bisque was very good and HOT!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Walt's Favorite Shrimp Platter
Restaurantji Recommends
Alina was wonderful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Walt's Favorite Shrimp Platter
Alina did an excellent job serving 12 at our table. Orders were correct😍😍😍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Walt's Favorite Shrimp Platter
It was my birthday and my husband and I ordered delivery for a dinner at home. We had the the crab legs and enjoyed them greatly. However we also ordered a couple pieces of the key lime pie and that is whY was disappointing. They were $13+ each and tasted like it came from a box.. I love the rebranding, but consider the desert as well.
Mt. Juliet Res Lobster was delicious! Ultimate Feast.
Bri was a great server. Very attentive.
Enjoyed my experience listening to good music.
Atmosphere: 5
Food: 5
Service: 5
The lobster boil was amazing and barridi crab legs were delicious! I brought my wife and daughter and this was by far the best meal we have had at red lobster in years!!! We just got back from the beach two weeks ago and the crab legs were better here by far!
Atmosphere: 5
Food: 5
Service: 5
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