Red Robin Gourmet Burgers and Brews

We were seated immediately.
Server was the right level of attentiveness without being overbearing. She was patient with our family of six.
Food was hot and fresh. Fries were excellent.
Overall a great experience.

Atmosphere: 4

Food: 5

Service: 5

Great food as usual!

Atmosphere: 5

Food: 5

Service: 5

Been going to Red Robin for over 20 years! We are vegetarian and Red Robin has always had a decent veggie patty which can be used on any of their burgers.

Atmosphere: 5

Food: 5

Service: 5

This was my first time at the establishment, and in several years.
It was a bit busy since it was lunch, but it wasn’t that loud.
The waitress we had was super friendly and kind.
My dad’s hamburger was alright and he enjoyed his milkshake he ordered.
I enjoyed my food which was the honey chicken sandwich.
Everyone liked their food and drinks.
Me and my family had a good time and enjoyed the atmosphere.

Atmosphere: 5

Food: 4

Service: 5

We arrived at the restaurant on Tuesday at 9:00 p.m., even though they clearly closed at 10:00 p.m. Still, no one bothered to approach us to let us know if they were not going to serve us. The staff simply ignored us completely, avoiding eye contact and acting as if we weren’t there. A total lack of professionalism and respect for customers. Very bad experience — I would not return or recommend this place.

Atmosphere: 1

Food: 1

Service: 1

We chose this place for our monthly family outing dinner and ur did nit dissapoint.
The food was good & service was exceptional. We will be back soon.

Atmosphere: 4

Food: 4

Service: 5

Food wasnt bad. Im bombing this review for one simple reason. My family went to the restaurant. The food wasnt bad. We ordered a to-go meal for another family member. When we got home we realized they had not given us our to-go meal they for which we had paid. I called the store the next day. Explained the situation to a staff member. She put me on hold to get the manager... After 30 mins on hold I hung up and called again (maybe I got lost in the shuffle). No answer from anyone. I called 4 more times about 10-15 mins apart. No answer from anyone. I cant help but feel like they are intentionally not answering. Very unprofessional and petty. Very unsatisfactory. I cannot believe a staff member, much less a manager would be this unprofessional and petty.

Atmosphere: 1

Food: 1

Service: 1

It took over an hour to get our food. They were not busy. No fault of our server at all.

Atmosphere: 4

Food: 4

Service: 1

It has been years since I have been to RR. The server was excellent and seemed embarrassed when she gave me a plastic knife (out of regular knives) and again for a to-go cup for a child. Food was okay, nothing special.

Atmosphere: 3

Food: 3

Service: 5

Kenny the bartender/server was AMAZING!!! The food was amazing. We will definitely be back for both!! ❤️

Atmosphere: 5

Food: 5

Service: 5

But I kinda miss the Red Robin on Charlotte Pike. When is it going to be back opening up again?

Atmosphere: 5

Food: 5

Service: 5

Grant was awesome. Friendly service. Kept drinks coming and never ran out and kept sides filled. Very pleasant visit. Would definitely go again due to such great service from Grant.

Atmosphere: 5

Food: 5

Service: 5

Really... limited beer menu? Red Robin brags about their beer selection...they decorate with beer symbols and this one had the poorest of poor selection... Like their best was Blue Moon and Stella... where's Shiner, where's Sam Adams? Disappointed. Drank water...

Atmosphere: 3

Food: 4

Service: 4

They can’t get a burger out to save their life. Waited for a very long time and nobody was there but two customers. They had plenty of staff. Cooks in the back need to get it together for real.

Overall - good experience and good burgers.

Atmosphere: 4

Food: 4

Service: 5