Staff did not know how to make anything on the menu without us reading it off for them, and we tried to use a coupon they refused to take it
Atmosphere: 2
Food: 2
Service: 1
Ryker Hill
Rude as hell about telling me what I can get with a coupon. Coupon says eligible for "anything but these specific items" and they tell me it's only good for "build your own" items, even if what I want is at the exact same price point. Confusing, rude, and I'm not coming back. I get it, don't shoot the messenger, but whoever came up with the coupon rules should be fired.
Atmosphere: 1
Food: 2
Service: 1
Paul Johnson
Great food and service!!
Atmosphere: 5
Food: 5
Service: 5
Kim Upchurch
These guys were so funny, such a great atmosphere. Great service, we tried the new one foot roll ups. 3 kinds pepperoni, double cheese, and chicken. All really amazing
Atmosphere: 5
Food: 5
Service: 5
Enoch Mayer
Bad food. Tastes like fish. Nobody understands English.
Atmosphere: 2
Food: 1
Service: 1
Carma Halley
I ordered tuna sub, and asked for Monterey jack cheese, she said she only has Cheddar I said that's fine, then she put shredded cheese on my sub and I kindly asked if she has other sliced cheese and the cashier and she instantly turned very rude with me when I told her I prefer sliced cheese instead...she was very irritated that I asked her to remake it with sliced cheese instead. This is my second bad experience with subway being very rude with me even though I'm kind with everyone. No more subway for me.
Atmosphere: 3
Food: 2
Service: 1
Daishon Bohart
Poor service
Kathy Leedy
Ordered online for curbside pickup. After 30 minutes waiting, I called store to make sure they had received. Employee who could hardly speak English, said order was there and ready. He brought it out and I left. When I got home, sandwich was cold, cheese had recongealed and bread was hard. Sprite was not good. Apparently Sprite keg was not mixed properly. It was awful. Only thing that was good were cookies?. Employee made the excuse that they were exceptionally busy inside. Not an excuse in my mind for a food business. I will think twice before I order from this location again.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cookies
546mahas
I had to go to thos location because is close to me but the customer service is very rude very disrespectful to you if you ask something they will talk to each other with different languages which is very rude i hate this location they don't care about customer at all they care about getting your money.
Zina Goodin
They are consistent. You always know what you will get. Sandwiches are freas and tasty.
Terrible customer service horrible food sandwich was not correct and tasted bad they refused to do even talk about it very disappointed at this
Atmosphere: 1
Food: 1
Service: 1
darian horne
Very friendly staff and my sandwich is ALWAYS really good!
Quisha Gibson
The only bad thing I have to say about my visit was that one of the workers went from preparing the sandwiches to the cash register and back to others sandwiches without washing her hands or changing her gloves. To me that is unsanitary and I know she went do it during inspections..
Staff did not know how to make anything on the menu without us reading it off for them, and we tried to use a coupon they refused to take it
Atmosphere: 2
Food: 2
Service: 1
Rude as hell about telling me what I can get with a coupon. Coupon says eligible for "anything but these specific items" and they tell me it's only good for "build your own" items, even if what I want is at the exact same price point. Confusing, rude, and I'm not coming back. I get it, don't shoot the messenger, but whoever came up with the coupon rules should be fired.
Atmosphere: 1
Food: 2
Service: 1
Great food and service!!
Atmosphere: 5
Food: 5
Service: 5
These guys were so funny, such a great atmosphere. Great service, we tried the new one foot roll ups. 3 kinds pepperoni, double cheese, and chicken. All really amazing
Atmosphere: 5
Food: 5
Service: 5
Bad food. Tastes like fish. Nobody understands English.
Atmosphere: 2
Food: 1
Service: 1
I ordered tuna sub, and asked for Monterey jack cheese, she said she only has Cheddar I said that's fine, then she put shredded cheese on my sub and I kindly asked if she has other sliced cheese and the cashier and she instantly turned very rude with me when I told her I prefer sliced cheese instead...she was very irritated that I asked her to remake it with sliced cheese instead. This is my second bad experience with subway being very rude with me even though I'm kind with everyone. No more subway for me.
Atmosphere: 3
Food: 2
Service: 1
Poor service
Ordered online for curbside pickup. After 30 minutes waiting, I called store to make sure they had received. Employee who could hardly speak English, said order was there and ready. He brought it out and I left. When I got home, sandwich was cold, cheese had recongealed and bread was hard. Sprite was not good. Apparently Sprite keg was not mixed properly. It was awful. Only thing that was good were cookies?. Employee made the excuse that they were exceptionally busy inside. Not an excuse in my mind for a food business. I will think twice before I order from this location again.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cookies
I had to go to thos location because is close to me but the customer service is very rude very disrespectful to you if you ask something they will talk to each other with different languages which is very rude i hate this location they don't care about customer at all they care about getting your money.
They are consistent. You always know what you will get. Sandwiches are freas and tasty.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Terrible customer service horrible food sandwich was not correct and tasted bad they refused to do even talk about it very disappointed at this
Atmosphere: 1
Food: 1
Service: 1
Very friendly staff and my sandwich is ALWAYS really good!
The only bad thing I have to say about my visit was that one of the workers went from preparing the sandwiches to the cash register and back to others sandwiches without washing her hands or changing her gloves. To me that is unsanitary and I know she went do it during inspections..
Gainsborough store is very good!
Super sized my sandwich and make it happy
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