I've never had a bad experience in a while at a restaurant, but tonight I went through the drive through, when I got home my baked potatoes looked like it had been creamated, my frosty was not Even frozen like normal, there were no spoons in the bags, no straws for the drinks, and left out the sauce for the nuggets,I'm not sure what happened but the drive through needs to get it together..... ?
Recommended dishes: Chili
Megan Garrison
We live 5 minutes away and when we got home my spicy chicken sandwich was soCOLD. Not barely warm. Cold to touch. The meat was floppy and I think the patty was frozen? Like pulled from a fridge or freezer and they forgot to cook it?! Ew.
Food: 1
Gavin
I have been to Wendy’s all over middle Tennessee and they all have one thing in common lukewarm dried up hamburgers. The fries are served the same way lukewarm over fried resembling hash browns more than french fries. I love Wendy’s but since Dave Thomas died the franchise has not been the same year in year out. I think they have the best quality hamburger meat of the big three still to this day but old and tepid is not the way to serve food. I keep trying and I keep hoping for the hamburgers they sold in their glory days but to no avail! I miss the old days! I guess it’s off to the restaurants that cook their hamburgers to order when the customer arrives or just come in at 11am to get a descent hamburger.
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Chili
Review ThisPlace
The food was fresh and tasted great. The frosty was great. Bottom line: You can never go wrong with a $5 biggie bag.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries, Double Stack
sunel k
This is what was added on my order of crispy chicken sandwich. Only a piece of bad lettuce. Not going to this Wendy’s location again!
Atmosphere: 2
Food: 1
Service: 2
Kent Mill
Drive thru is never open during its “open” hours in the
Service: 1
April Young
I will never go back to this location.
Atmosphere: 1
Food: 1
Service: 1
Cemil yurtseven
Got my order wrong and had me waiting for 30 min for 2
Atmosphere: 1
Food: 4
Service: 1
Julianna Jard
I love this Wendy's so much. They really went above and above for me on Saturday, and I am really grateful. After the storms on Saturday, I ordered online and picked up my son's and my wife's food at approximately eight. Thus, they informed me that Wendy's closed early when I arrived there at 8:15. When I told the man behind the window that I had made an order at 800 around fifteen minutes ago, he suggested that I try canceling it, but I told him I didn't know how. I wanted my money back, or I wanted my food.
Atmosphere: 4
Food: 4
Service: 4
Rachel R
Stopped here to get something to eat while traveling through. Great spicey chicken sandwich. Very nice servers at the counter. Would stop again if traveling through. We did take out so we can get back on the road.
Super hard working manager, And all the employees are friendly with a smileParking: It couldn't be any better
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili
simone mcdonald
I waited 1hour to be exact in the line and when I told the lady about the long wait she refused to take my order. She yelled at me and asked me to leave. I refused to leave so she took my order and messed in up. The food is also bad. Wouldn’t recommend there not even for my dogs to eat there. Worse service ever!!
Joe McCarrol
It's Wendy's what more needs to be said.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Son of Baconator, Wendy’S Baked Potatoes, Wendy’S Taco Salad and Apple Pecan Chicken Salad, Spicy Chicken Sandwich, Wendy’S French Fries, Dave's Double, Apple Pecan Chicken Salad, Baconator, Chili
Lylea An
The service is non existentLucky they have freeway traffic. Cause repeat by localsLike myself would never
Service: 1
Chris Partee
This Wendy's is the bomb. They went over and beyond for me Saturday and I appreciate them so much. I placed a order online Saturday after the storms around 8 I picked up my wife's food and my son food. So when I got to the Wendy's around 815 they said they closed early. I told the guy at the window I placed a order at 800 around 15 minutes ago he told me to try and cancel it I told him I didn't know how to. I either wanted my food or my money back. My sugar was low which I didn't tell him that or the manager he grabbed the manager for me she told me she hadn't cut off both of the grills yet. So she Apologized and I did too. The fixed my food fresh and got me taken care of. The customer service is top notch we need more establishments like this who make sure the customer is taken care of without going overboard. Thanks Providence Wendy's staff
I've never had a bad experience in a while at a restaurant, but tonight I went through the drive through, when I got home my baked potatoes looked like it had been creamated, my frosty was not Even frozen like normal, there were no spoons in the bags, no straws for the drinks, and left out the sauce for the nuggets,I'm not sure what happened but the drive through needs to get it together..... ?
Recommended dishes: Chili
We live 5 minutes away and when we got home my spicy chicken sandwich was soCOLD. Not barely warm. Cold to touch. The meat was floppy and I think the patty was frozen? Like pulled from a fridge or freezer and they forgot to cook it?! Ew.
Food: 1
I have been to Wendy’s all over middle Tennessee and they all have one thing in common lukewarm dried up hamburgers. The fries are served the same way lukewarm over fried resembling hash browns more than french fries. I love Wendy’s but since Dave Thomas died the franchise has not been the same year in year out. I think they have the best quality hamburger meat of the big three still to this day but old and tepid is not the way to serve food. I keep trying and I keep hoping for the hamburgers they sold in their glory days but to no avail! I miss the old days! I guess it’s off to the restaurants that cook their hamburgers to order when the customer arrives or just come in at 11am to get a descent hamburger.
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Chili
The food was fresh and tasted great. The frosty was great. Bottom line: You can never go wrong with a $5 biggie bag.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries, Double Stack
This is what was added on my order of crispy chicken sandwich. Only a piece of bad lettuce. Not going to this Wendy’s location again!
Atmosphere: 2
Food: 1
Service: 2
Drive thru is never open during its “open” hours in the
Service: 1
I will never go back to this location.
Atmosphere: 1
Food: 1
Service: 1
Got my order wrong and had me waiting for 30 min for 2
Atmosphere: 1
Food: 4
Service: 1
I love this Wendy's so much. They really went above and above for me on Saturday, and I am really grateful. After the storms on Saturday, I ordered online and picked up my son's and my wife's food at approximately eight. Thus, they informed me that Wendy's closed early when I arrived there at 8:15. When I told the man behind the window that I had made an order at 800 around fifteen minutes ago, he suggested that I try canceling it, but I told him I didn't know how. I wanted my money back, or I wanted my food.
Atmosphere: 4
Food: 4
Service: 4
Stopped here to get something to eat while traveling through. Great spicey chicken sandwich. Very nice servers at the counter. Would stop again if traveling through. We did take out so we can get back on the road.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Super hard working manager, And all the employees are friendly with a smileParking: It couldn't be any better
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili
I waited 1hour to be exact in the line and when I told the lady about the long wait she refused to take my order. She yelled at me and asked me to leave. I refused to leave so she took my order and messed in up. The food is also bad. Wouldn’t recommend there not even for my dogs to eat there. Worse service ever!!
It's Wendy's what more needs to be said.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Son of Baconator, Wendy’S Baked Potatoes, Wendy’S Taco Salad and Apple Pecan Chicken Salad, Spicy Chicken Sandwich, Wendy’S French Fries, Dave's Double, Apple Pecan Chicken Salad, Baconator, Chili
The service is non existentLucky they have freeway traffic. Cause repeat by localsLike myself would never
Service: 1
This Wendy's is the bomb. They went over and beyond for me Saturday and I appreciate them so much. I placed a order online Saturday after the storms around 8 I picked up my wife's food and my son food. So when I got to the Wendy's around 815 they said they closed early. I told the guy at the window I placed a order at 800 around 15 minutes ago he told me to try and cancel it I told him I didn't know how to. I either wanted my food or my money back. My sugar was low which I didn't tell him that or the manager he grabbed the manager for me she told me she hadn't cut off both of the grills yet. So she Apologized and I did too. The fixed my food fresh and got me taken care of. The customer service is top notch we need more establishments like this who make sure the customer is taken care of without going overboard. Thanks Providence Wendy's staff
Atmosphere: 5
Food: 5
Service: 5