No more iced tea? I guess I'll find another place to eat, fake tea is no good
Atmosphere: 3
Food: 5
Service: 4
Kyleigh
Really wish they would pay attention and read the full online ticket orders, ive ordered twice through the website and both times I've only gotten half my order. Kinda frustrating
Atmosphere: 1
Food: 1
Service: 1
Carda !!!
That food was BUSSIN bussin fr yall. Staff is super kind if you have patience! They work hard everytime I'm there.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Tuna, Cookies, Wrap
Hailey Howell
will not answer the phone
Atmosphere: 1
Food: 1
Service: 1
Sarah Campbell
The staff at the Mtn City Subway are always so friendly and accommodating even in the midst of a chaotic lunch or dinner rush. The bread, meats and vegetables are always so fresh! I am very grateful to see the staff take such pride in their work and they always make sure I am happy with my food by the end of the line.
Atmosphere: 5
Food: 5
Service: 5
Loy Cox
I'm not sure who owns this location, but GREAT JOB!!! The people you have working in this store are awesome. I have been served by both day and night shifts, and they are both so nice. I don't know how they keep such a pleasant attitude every single time I come in, but I love it.
Atmosphere: 5
Food: 5
Service: 5
Josh Jones
Great service, all the workers are polite and don't care to start a friendly conversation with you! I highly recommend going here to eat their new sub with steak and cheddar cheese sauce is pretty bomb and never had a problem ordering at subway ever!
Atmosphere: 5
Food: 5
Service: 5
Ronda Garland
The 2 young gentlemen that took my order were so polite and professional. I had 4 footlongs and they smiled and talked like I only had one little order. Good jobs fellows. Keep the good atmosphere going!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oatmeal Raisin, All-American Club
Shannon Harvey
I have had issue after issue with Subway and I finally had enough and contacted them via email. I received an email from the manager and informed her that I will call her in the morning to speak to her about it.Morning comes and she explained that the Subway app is a third party app and the store can’t process refunds but said said they can remake the sandwiches and asked the day and time I will be by so I can pick them up. I told her Wednesday at 5:30pm.I then tried telling her this wasn’t the only issue, that there was another issue just a few weeks prior with one of the workers and she would not let me explain. She kept cutting me off with every other word I would say. Offered nothing but excuses as to why they can’t answer phones and why when my husband came into the 100% EMPTY STORE and waited at the counter and even shouted out “hello?” - no one came to help him until he walked away and as he opened the door to leave, a worker poked his head out and saw me looking at him and quickly moved his head back behind the wall. I couldn’t even explain that because she wouldn’t listen to me. She kept interrupting me and kept making excuses for everything.I get they may be busy making cookies or bread at 7pm at night but maybe an acknowledgment of our existence would be nice. Like a “hey, I’ll be right with you” instead of ignoring and hiding from us and waiting until we leave the store to come out of hidingI got frustrated and told her she won’t let me speak and it’s very upsetting and to just have the subs that she promised ready at the time and day she asked me for.Lo and behold, today comes. I tried calling at 430 just to make sure that when we come (in one hour), they will be ready. No one answered. Total shocker. We got here and none of them were made.**I worked for Subway for 2 years back in my hometown as well as MANY other customer service focused jobs. I’ve had to multitask and answer phones while making food before **
Food: 2
Service: 1
Tammy McFadden
Super SUPER busy that day. The lady was working by herself, as other lady was on break. She was SUPER friendly and great ethic and attitude, amidst the "storm"! Other lady lumped int o assist soon as break over. Both great workers and super nice!
This place is the sorriest place to get food in mountain city this isn't the first time that they have messed my food up. So I will not be coming back to this subway I will go somewhere
Atmosphere: 1
Food: 1
Service: 1
Della Thomas
Every time I order on the app or online I ask for extra lettuce, even put it in the comments and EVERY single time there is hardly any lettuce. Then tonight there is no lettuce. I'm over this location!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Rotisserie
Gary Jones
Ordered online at dumascas but for some reason it was sent to my city. I was told they couldn't transfer an order-whatever smh- so I called my city store to stop the order before they make it. I am still trying to call have been trying for almost an hour answer your dam phone people. Now they are gonna say well why did nt you call. No food no money back cause no one knows how to answer the phone. But I guarantee I will get my money back when i call corporate. Have pic of the order and where it was supposed to go. It is just sad that stuff like this happens cause of lazy people.
Service: 1
Dmitriy
Incompetent workers. Have a $25 gift card... Can't scan the qr code and couldn't enter the number... Only subway I've ever been in to not know how to do this.
A Nicholls
I have never had issues with this subway but today was the downfall. I had ordered on the app. When I got there some of my condiments on my 3 sandwiches were missing (apparently not available) I was not even offered any replacements or any sort of refund for those missing items. Super unpleased and really am trying to warn those using the app that you may not get all you ordered on your sandwich!
No more iced tea? I guess I'll find another place to eat, fake tea is no good
Atmosphere: 3
Food: 5
Service: 4
Really wish they would pay attention and read the full online ticket orders, ive ordered twice through the website and both times I've only gotten half my order. Kinda frustrating
Atmosphere: 1
Food: 1
Service: 1
That food was BUSSIN bussin fr yall.
Staff is super kind if you have patience! They work hard everytime I'm there.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Tuna, Cookies, Wrap
will not answer the phone
Atmosphere: 1
Food: 1
Service: 1
The staff at the Mtn City Subway are always so friendly and accommodating even in the midst of a chaotic lunch or dinner rush.
The bread, meats and vegetables are always so fresh! I am very grateful to see the staff take such pride in their work and they always make sure I am happy with my food by the end of the line.
Atmosphere: 5
Food: 5
Service: 5
I'm not sure who owns this location, but GREAT JOB!!! The people you have working in this store are awesome. I have been served by both day and night shifts, and they are both so nice. I don't know how they keep such a pleasant attitude every single time I come in, but I love it.
Atmosphere: 5
Food: 5
Service: 5
Great service, all the workers are polite and don't care to start a friendly conversation with you! I highly recommend going here to eat their new sub with steak and cheddar cheese sauce is pretty bomb and never had a problem ordering at subway ever!
Atmosphere: 5
Food: 5
Service: 5
The 2 young gentlemen that took my order were so polite and professional. I had 4 footlongs and they smiled and talked like I only had one little order. Good jobs fellows. Keep the good atmosphere going!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oatmeal Raisin, All-American Club
I have had issue after issue with Subway and I finally had enough and contacted them via email. I received an email from the manager and informed her that I will call her in the morning to speak to her about it.Morning comes and she explained that the Subway app is a third party app and the store can’t process refunds but said said they can remake the sandwiches and asked the day and time I will be by so I can pick them up. I told her Wednesday at 5:30pm.I then tried telling her this wasn’t the only issue, that there was another issue just a few weeks prior with one of the workers and she would not let me explain. She kept cutting me off with every other word I would say. Offered nothing but excuses as to why they can’t answer phones and why when my husband came into the 100% EMPTY STORE and waited at the counter and even shouted out “hello?” - no one came to help him until he walked away and as he opened the door to leave, a worker poked his head out and saw me looking at him and quickly moved his head back behind the wall. I couldn’t even explain that because she wouldn’t listen to me. She kept interrupting me and kept making excuses for everything.I get they may be busy making cookies or bread at 7pm at night but maybe an acknowledgment of our existence would be nice. Like a “hey, I’ll be right with you” instead of ignoring and hiding from us and waiting until we leave the store to come out of hidingI got frustrated and told her she won’t let me speak and it’s very upsetting and to just have the subs that she promised ready at the time and day she asked me for.Lo and behold, today comes. I tried calling at 430 just to make sure that when we come (in one hour), they will be ready. No one answered. Total shocker. We got here and none of them were made.**I worked for Subway for 2 years back in my hometown as well as MANY other customer service focused jobs. I’ve had to multitask and answer phones while making food before **
Food: 2
Service: 1
Super SUPER busy that day. The lady was working by herself, as other lady was on break. She was SUPER friendly and great ethic and attitude, amidst the "storm"! Other lady lumped int o assist soon as break over. Both great workers and super nice!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Marinara, Sweet Onion Chicken Teriyaki, Cookies, Cold Cut Combo, Spicy Italian, Raspberry Cheesecake, Rotisserie-Style Chicken
Restaurantji Recommends
This place is the sorriest place to get food in mountain city this isn't the first time that they have messed my food up. So I will not be coming back to this subway I will go somewhere
Atmosphere: 1
Food: 1
Service: 1
Every time I order on the app or online I ask for extra lettuce, even put it in the comments and EVERY single time there is hardly any lettuce. Then tonight there is no lettuce. I'm over this location!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Rotisserie
Ordered online at dumascas but for some reason it was sent to my city. I was told they couldn't transfer an order-whatever smh- so I called my city store to stop the order before they make it. I am still trying to call have been trying for almost an hour answer your dam phone people. Now they are gonna say well why did nt you call. No food no money back cause no one knows how to answer the phone. But I guarantee I will get my money back when i call corporate. Have pic of the order and where it was supposed to go. It is just sad that stuff like this happens cause of lazy people.
Service: 1
Incompetent workers. Have a $25 gift card... Can't scan the qr code and couldn't enter the number... Only subway I've ever been in to not know how to do this.
I have never had issues with this subway but today was the downfall. I had ordered on the app. When I got there some of my condiments on my 3 sandwiches were missing (apparently not available) I was not even offered any replacements or any sort of refund for those missing items. Super unpleased and really am trying to warn those using the app that you may not get all you ordered on your sandwich!
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