Hardee’s
530 Main St W, Mt Carmel
(423) 357-8405
Recent Reviews
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Great visit and food!
Terrible food and terrible service. Ordered a mushroom and Swiss burger and it has barely any mushrooms. Went to the counter to ask for a few more and was told they had to charge me for more.
Food cold
Employees service even colder
I came buy here early this morning to eat. According to their sign, they open at 4:30 am. The manager opened the drive through door and told me they would not open until 5am. I went elsewhere. Please update your open time to 5am . I went to eat elsewhere this morning.
Let me start by saying that my family and I have been loyal customers of this Hardee’s for over 20 years. The service and quality of the food has gone down hill for a long time. I decided to order some breakfast and a drink for delivery. Upon getting my drink and drinking it, it tasted off. It tasted like moldy/mildewy. Being the nice person I am, I decided to let the restaurant know so they could check it and upon letting them know the girl that answered the phone responded with, “well how do you know what mold tastes like?”
1) I have accidentally taken a bite of moldy bread before and it’s gross. That’s what it tastes like. I don’t know if it was the Sprite, the ice, or maybe something in the cup but it tasted gross.
2) responding rudely was uncalled for. I wasn’t calling for free stuff, I figured a place would want to know if there is an issue with their food.
3) how about whoever answering the phone take some classes on bring a decent human being and customer relations because she needs it. Her manager needs to take action on her being rude to customers for no reason!
I’m honestly not sure we will be back, I think this is the last straw with Hardee’s!
Came by drive thru on 3/23/25 around 9am and ordered a biscuit and a small Dr. Pepper, the cashier Adriana asked me if I wanted to add a hash brown and make it a combo. I said no thank you. When I got to the window I paid and she just handed me a bag, no drink. I said I had a drink. Adriana had no clue what I was talking about, I had to tell her the conversation that just took place, you asked me if I wanted to add a hash brown and I said no. She offered to make the drink for me but at that point I was so aggravated I just drove off. Also I was the only car in drive thru. Your cashiers can’t even take an order correctly and this location is the absolute worst.
This Hardee's isn't winning the award for being the friendliest anytime soon. They couldn't hear me making my order for interrupting me. I just drove off
Yesterday I went by to get a candied bacon chicken Frisco melt and they gave me the burger Frisco melt instead, so I went by today for them to remake it and they left the cheese off of it. I don't even care to find out if the 3rd time is the charm.
The only Hardee’s I’ve ever ate at where the food is consistently cold when they hand it out the window. I use to stop here every morning but I eventually gave up on it getting better.
Atmosphere: 3
Food: 2
Service: 4
The young lady helping us at the front was amazing! I didn’t catch her name though
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
Restaurantji Recommends
By far the worst burger I've ever put in my mouth. They can't even size up a drink or fry. That place is ran worse than any other restaurant and I genuinely hope it gets shut down tomorrow. I've never had an order be more messed up than when I go here.
Atmosphere: 1
Food: 1
Service: 1
Hardee's is one of our favorite places to go for breakfast and at this particular location it's not always the greatest food but more so the workers and the atmosphere. We love taking our 1 year old daughter here the staff are so amazing with her and the little gathering of older gentlemen makes our visit worth it every time. she just talks their heads off and they get a kick out of it it occupies her long enough for us to finish our food and it makes their day as much as it makes hers. She gets so excited when we pull in and she sees that big yellow star haha
Atmosphere: 5
Food: 4
Service: 5
I like Hardee's, it's yummy ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Sandwich
Food was hot and fresh. The restaurant was very clean and workers very friendly.
Atmosphere: 5
Food: 5
Service: 5
There was a delay taking our order in the drive thru. The food was hot and fresh.
Food: 5
Service: 1
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