Went in last night around 6ish to discover what looked like a hang out. 1 employee was sitting on top of the counter where cakes are prepared playing on her phone. The other was making ice cream for what appeared to be her friend as 2 boys were hanging out in the lobby. Either employee ever acknowledged we walked in the door. We stood there for a min or so and just turned around and walked out. I hope the mgr of this baskin had a convo about what place performance we had to drive across town to the other Baskin. Pretty rude and not a good look!
EKTA PATEL (Laly)
Staff’s very friendly and helpful
om
Very helpful and kind employees! Came in a few minutes late and the kind boy with the curly hair at the window still assisted me.
Charmon Williams
My experience this place in morning 🌄 🙌
Marq Drennon
Been there twice around 9:30pm and the open sign is on but the door is locked. Employees just look at me.. Hire adults not kids.
britney saysombath
The employees working were fun, professional and attentive so u gave 2 stars but once we got our ice cream it was very frosty lots of ice pieces and tasted like it had frost bite. I thought it was just my vanilla,but oreo, and sherbert and rocky road all tasted the same as well. Almost like it was old. The cones seemed fresh ice-cream wasn't enjoyable at all.
Des D
We stopped in late Thursday evening for cones. The 2 tall guys were gracious in serving us and we enjoyed our visit.
Jamiyah Richey
NO GLOVESSSS?????!!!!!!!! I just came from this location and the cleanliness of this establishment is highly questionable. Workers are handling ice cream without gloves and long hair that should be put up in a net dangling over the ice cream. I was in the drive through with my family and witnessed the actions behind the counter and just drove off. Never again.
Karie Richmond
Just moved to Murfreesboro. Second time I went in tonight. All young kids working and had friends in there. All the workers were to busy talking and playing around to wait on us. Took awhile for them to make our order. Manger or owner really needs to do something about this.
Jian Chang
“Great customer service and delicious ice cream! Highly recommend!”
The ice cream is fine. The workers don't really do anything about the state of the ice cream. What the workers do control is their ATTITUDES? We come in on Valentine's Day and besides us there was one group of five sitting at their tables, one group of three figuring out their order, and 2 people in the drive through. A girl with a headset started getting verbally annoyed and upset about the fact it was busy and started slamming chairs on the tables. She had no composure even though customers were standing feet away from her throwing a tantrum. Once she CLEARED the people because of her attitude we sat in our car to eat our ice cream and watched as the other girl swept the litter OUTSIDE! Napkins, utensils, plastics because she could not be bothered to grab a dust pan. Absolutely horrific employees. They then shut down early before their closing time of 10 pm.
Ayden Copley
Amazing service!! Came ~7:20pm and they loaded up my cone, those 2 tall boys know how to serve ice cream!! Wasn't the first time here and 100% but the last! 5/5 food, 5/5 service, 5/5 atmosphere! Very clean as well!!
Heather Howes
I will not be back here. The cakes look gorgeous, the ice cream is always cold, but when sitting with my family and a roach crawls pass me. This is disgusting.
Atmosphere: 1
Susan Johnston
CHOCOLATE SYRUP AND HOT FUDGE ARE NOT THE SAME THING. So GD irritating.
Kylee Angelique
love this place very nice employees, they are doing a spectacular job , i was served by this very nice gentleman named cobyn bright must give him a raise such good customer service 🫶🏼. and he look good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split, Monster Creature Creations, Very Berry Strawberry, Chocolate Chip Cookie Dough, Birthday Cake, Daiquiri Ice, Peanut Butter 'N Chocolate and Reese's Peanut Butter Cup Polar Pizza, Made with Snickers Bars, Chocolate Chip Cookie Dough Polar Pizza, Oreo Cookies 'N Cream Polar Pizza, Oreo Layered Sundae, Unicorn Creature Creations, Standard Roll Cake, Single Warm Cookie Ice Cream Sandwich, Rainbow Sherbet, Pralines 'N Cream, Banana Royale, Mom's Makin' Cookies, Old Fashioned Butter Pecan
Went in last night around 6ish to discover what looked like a hang out. 1 employee was sitting on top of the counter where cakes are prepared playing on her phone. The other was making ice cream for what appeared to be her friend as 2 boys were hanging out in the lobby. Either employee ever acknowledged we walked in the door. We stood there for a min or so and just turned around and walked out. I hope the mgr of this baskin had a convo about what place performance we had to drive across town to the other Baskin. Pretty rude and not a good look!
Staff’s very friendly and helpful
Very helpful and kind employees! Came in a few minutes late and the kind boy with the curly hair at the window still assisted me.
My experience this place in morning 🌄 🙌
Been there twice around 9:30pm and the open sign is on but the door is locked. Employees just look at me.. Hire adults not kids.
The employees working were fun, professional and attentive so u gave 2 stars but once we got our ice cream it was very frosty lots of ice pieces and tasted like it had frost bite. I thought it was just my vanilla,but oreo, and sherbert and rocky road all tasted the same as well. Almost like it was old. The cones seemed fresh ice-cream wasn't enjoyable at all.
We stopped in late Thursday evening for cones. The 2 tall guys were gracious in serving us and we enjoyed our visit.
NO GLOVESSSS?????!!!!!!!! I just came from this location and the cleanliness of this establishment is highly questionable. Workers are handling ice cream without gloves and long hair that should be put up in a net dangling over the ice cream. I was in the drive through with my family and witnessed the actions behind the counter and just drove off. Never again.
Just moved to Murfreesboro. Second time I went in tonight. All young kids working and had friends in there. All the workers were to busy talking and playing around to wait on us. Took awhile for them to make our order. Manger or owner really needs to do something about this.
“Great customer service and delicious ice cream! Highly recommend!”
Restaurantji Recommends
The ice cream is fine. The workers don't really do anything about the state of the ice cream. What the workers do control is their ATTITUDES? We come in on Valentine's Day and besides us there was one group of five sitting at their tables, one group of three figuring out their order, and 2 people in the drive through. A girl with a headset started getting verbally annoyed and upset about the fact it was busy and started slamming chairs on the tables. She had no composure even though customers were standing feet away from her throwing a tantrum. Once she CLEARED the people because of her attitude we sat in our car to eat our ice cream and watched as the other girl swept the litter OUTSIDE! Napkins, utensils, plastics because she could not be bothered to grab a dust pan. Absolutely horrific employees. They then shut down early before their closing time of 10 pm.
Amazing service!! Came ~7:20pm and they loaded up my cone, those 2 tall boys know how to serve ice cream!! Wasn't the first time here and 100% but the last! 5/5 food, 5/5 service, 5/5 atmosphere! Very clean as well!!
I will not be back here. The cakes look gorgeous, the ice cream is always cold, but when sitting with my family and a roach crawls pass me. This is disgusting.
Atmosphere: 1
CHOCOLATE SYRUP AND HOT FUDGE ARE NOT THE SAME THING. So GD irritating.
love this place very nice employees, they are doing a spectacular job , i was served by this very nice gentleman named cobyn bright must give him a raise such good customer service 🫶🏼. and he look good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split, Monster Creature Creations, Very Berry Strawberry, Chocolate Chip Cookie Dough, Birthday Cake, Daiquiri Ice, Peanut Butter 'N Chocolate and Reese's Peanut Butter Cup Polar Pizza, Made with Snickers Bars, Chocolate Chip Cookie Dough Polar Pizza, Oreo Cookies 'N Cream Polar Pizza, Oreo Layered Sundae, Unicorn Creature Creations, Standard Roll Cake, Single Warm Cookie Ice Cream Sandwich, Rainbow Sherbet, Pralines 'N Cream, Banana Royale, Mom's Makin' Cookies, Old Fashioned Butter Pecan
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