Chick-fil-A

1301 E Main St, Murfreesboro
(615) 898-2675

Recent Reviews

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Chinar Ali

I wish I could give a zero stars! Rude staff! They ignored my order for 50 mins even after i told the manager! Ended up canceling my order and i will never go there again!

Atmosphere: 1

Food: 1

Service: 1

Weston Lowry

The food is never ready and the employees always ignore you

Atmosphere: 1

Food: 1

Service: 1

T Metzga

This location has issues. Placed order on the app and went to check on it. They said, "you didn't get it?". That would be a no or I wouldn't be asking about it would I? So, after waiting over 45 minutes, finally got an order. Wasn't my order because it was not the sandwich that I ordered, but I got an order.

Food: 2

Service: 1

Stephen Granger

Best chicken fast food restaurant on the planet!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

glen bolden

Been there once enjoyed it will soon be back again 🙂

Atmosphere: 5

Food: 5

Service: 5

Nidia Garcia

The service was fast, the employees were friendly and the food was excellent, 100% recommended.

Atmosphere: 5

Food: 5

Service: 5

George Blair

Best chicken sandwiches and waffle fries. Ultra quick service never fails. An amazing business.

Atmosphere: 5

Food: 5

Service: 5

AAC MUSIC // Alvaro Abraham

The wait was a little long but the food was good.

Atmosphere: 4

Food: 5

Service: 4

Andrew Peters

The bread was so hard it could be used as a deadly weapon, and they gave me the wrong drink.

Atmosphere: 5

Food: 2

Service: 3

Sally

Food was not tasty, but service was excellent.

Atmosphere: 5

Food: 2

Service: 5

Ghada Assaf

I’m a graduate student and a TA (very busy).Today , I’ve ordered a chicken salad , order#579,I’ve waited 32 min! and I had to shift a meeting, until I finally got an old salad, lettuce and tomato are not Fresh and really old!! Attached pic of what I’ve tried to remove and not eat.I’m really disappointed because I liked chick fil A when it’s clean and fresh!

Atmosphere: 1

Food: 1

Service: 1

Donna

Was ignored for 10 minutes before I could place an order.
Then waited patiently for 17 minutes before asking for a refund. I never received my simple 8pc nugget meal. People who order the same as I did after me got their food.
Horrible service. The employees were more interested in doing their closing duties over an hour early than they were in serving the customers.

Atmosphere: 1

Food: 1

Service: 1

j v

This location needs better leadership and organization. Every time I come, I see what appears to be a very efficient operation. Still, My order was messed up three visits in a row, and the ease with which the problems could be fixed was inconsistent. The food is at a fair price and is good compared to nearby offerings, which is why I keep coming back despite the usually long wait. I suspect that if they staffed this location better at strategic times, they can reduce the wait times and increase customer satisfaction and retention. Understaffing might have also contributed to the mistakes with my orders mentioned above, as the workers were likely trying to work faster than their capabilities in order to compensate for a lack of support. In sum, I'm optimistic that a few changes on leadership's end can really make going to this Chick-Fil-A a not so quasi-dreadful and inconsistent experience.

Atmosphere: 3

Food: 4

Service: 3

DeAsia McClain

Their food is good but the wait is super

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Spicy Chicken Sandwich, Chick-Fil-A Cool Wrap, Chick-Fil-A Deluxe Sandwich

Nicholas Jensen

So slow. Average wait time is 45+ minutes even with signing in and ordering ahead. The service quality has become progressively worse over time.

Atmosphere: 2

Food: 3

Service: 1

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