Jessica was great! She was juggling a lot and still got my pizza correct and ready on time. Only suggestion is to include at least 1 or 2 parmesan & red pepper packets and then charge extra if customer wants more. First pizza place I’ve been to charge .10 for packets.
Atmosphere: 5
Food: 5
Service: 5
Robert Wilkerson
Ordered 1 hour and 45 minutes ago. The tracking app runs says the normal stuff. Making, checking and Sherry is on the way! An hour ago? You’re 2 miles away. After waiting an hour for Sherri, I called the store. Said what the tracker said and asked, where’s my food. Person said it should be there any moment. Then started telling me they only had 2 drivers. I asked is that my problem or yours. Sherri showed up 20 minutes later apologized. And delivered my two cold pizzas and 2 warm salads…..yummy. I guess I need to call now and ask what’s the staffing for tonight. If you’re short staffed maybe your app shouldn’t lie and say the driver is on the way when they’re not. Pitiful
Atmosphere: 1
Food: 1
Service: 5
Patrick Amans
Delivered the pizza to the wrong house called had them remake. It didn’t seem to care that they had made a mistake was pretty much indifferent when providing service I would avoid this location. I think it’s the worst of the three in Murfreesboro honestly.
Atmosphere: 1
Food: 1
Service: 1
Shane Ford
Newer location very fast service
Atmosphere: 5
Food: 5
Service: 5
Alfred Morkos
Worst customer service, with the manage Skyler
Service: 1
Micheal
Now yall id like to give a shout out to this location. I came thru late last night tired, hungry, maybe a bit drunk and the man in the drive thru was patient even though they were bout closed. The food was hot and hit the spot. Looking forward to going again. Can't beat the price for late night.
Atmosphere: 5
Food: 5
Service: 5
Lewis
Very nice staff 👍. Many bugs in window. Food hot. Nice man in window. Will come again. Hope inside.
Atmosphere: 1
Food: 5
Service: 5
Mikayla Murphy
Man at the window last night was looking tired but so helpful. Ordered late but the food was great. Always glad to come to this location
Atmosphere: 5
Food: 5
Service: 5
Dorothy
I would like to thank the man who took my order this evening and walked me through it and the young lady who delivered it. They were both very sweet. The portion size on the boneless wings related to price is a bit steep.
Great place to get food. The guy at the counter was so nice. Wish they delivered to my area though.
Atmosphere: 4
Food: 5
Service: 5
W Tarter
Absolutely hideous customer service and product. Barely got any of the toppings on our order and the toppings did not come to the edge of the crust. When I called the location I was told quote “tough” and got hung up on by the manager after politely explaining the situation and asking for a refund. After several calls back and loads of attitude from employees and the manager, I was given a refund even tho I was previously told it was “against policy.” Overall awful experience.
Food: 1
Service: 1
Allison Stahl
My pizza from the New Salem location is always delicious. The staff is friendly and efficient.
Atmosphere: 5
Food: 5
Service: 5
A.D. Massey
Slow drive thru line
Atmosphere: 5
Food: 4
Service: 3
Katie Thompson
Ordered delivery. This was how my pizza was delivered. And then what it looked like once I pulled the pieces apart that I could. The delivery driver did not knock on the door, just left it there and ran. Probably because this was how my pizza looked.
Staff not wearing gloves!!!!
Atmosphere: 4
Food: 4
Service: 5
Jessica was great! She was juggling a lot and still got my pizza correct and ready on time. Only suggestion is to include at least 1 or 2 parmesan & red pepper packets and then charge extra if customer wants more. First pizza place I’ve been to charge .10 for packets.
Atmosphere: 5
Food: 5
Service: 5
Ordered 1 hour and 45 minutes ago. The tracking app runs says the normal stuff. Making, checking and Sherry is on the way! An hour ago? You’re 2 miles away. After waiting an hour for Sherri, I called the store. Said what the tracker said and asked, where’s my food. Person said it should be there any moment. Then started telling me they only had 2 drivers. I asked is that my problem or yours.
Sherri showed up 20 minutes later apologized. And delivered my two cold pizzas and 2 warm salads…..yummy.
I guess I need to call now and ask what’s the staffing for tonight.
If you’re short staffed maybe your app shouldn’t lie and say the driver is on the way when they’re not.
Pitiful
Atmosphere: 1
Food: 1
Service: 5
Delivered the pizza to the wrong house called had them remake. It didn’t seem to care that they had made a mistake was pretty much indifferent when providing service I would avoid this location. I think it’s the worst of the three in Murfreesboro honestly.
Atmosphere: 1
Food: 1
Service: 1
Newer location very fast service
Atmosphere: 5
Food: 5
Service: 5
Worst customer service, with the manage Skyler
Service: 1
Now yall id like to give a shout out to this location. I came thru late last night tired, hungry, maybe a bit drunk and the man in the drive thru was patient even though they were bout closed. The food was hot and hit the spot. Looking forward to going again. Can't beat the price for late night.
Atmosphere: 5
Food: 5
Service: 5
Very nice staff 👍. Many bugs in window. Food hot. Nice man in window. Will come again. Hope inside.
Atmosphere: 1
Food: 5
Service: 5
Man at the window last night was looking tired but so helpful. Ordered late but the food was great. Always glad to come to this location
Atmosphere: 5
Food: 5
Service: 5
I would like to thank the man who took my order this evening and walked me through it and the young lady who delivered it. They were both very sweet. The portion size on the boneless wings related to price is a bit steep.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Great place to get food. The guy at the counter was so nice. Wish they delivered to my area though.
Atmosphere: 4
Food: 5
Service: 5
Absolutely hideous customer service and product. Barely got any of the toppings on our order and the toppings did not come to the edge of the crust. When I called the location I was told quote “tough” and got hung up on by the manager after politely explaining the situation and asking for a refund. After several calls back and loads of attitude from employees and the manager, I was given a refund even tho I was previously told it was “against policy.” Overall awful experience.
Food: 1
Service: 1
My pizza from the New Salem location is always delicious. The staff is friendly and efficient.
Atmosphere: 5
Food: 5
Service: 5
Slow drive thru line
Atmosphere: 5
Food: 4
Service: 3
Ordered delivery. This was how my pizza was delivered. And then what it looked like once I pulled the pieces apart that I could. The delivery driver did not knock on the door, just left it there and ran. Probably because this was how my pizza looked.
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