Dunkin'
5619 Franklin Rd, Murfreesboro
(615) 505-1468
Recent Reviews
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I have never had an issue with the food, but the manager (I believe her name is Tara) is extremely rude and unprofessional. She is very quick to argue and I have seen her belittle the employees as well. It seems like staff is always changing, and she may very well be the reason for that.
Got my coffee on
Atmosphere: 5
Food: 5
Service: 5
Sometimes it’s fast, sometimes it’s slow. Sometimes they’re nice, sometimes they’re rude. One thing for sure though, your coffee will NEVER be made right or taste the same so stay tuned for a surprise!
Atmosphere: 2
Food: 2
Service: 2
Our order is always ready quickly and the staff is attentive and friendly! They’re always quick to help and seem to work well/efficient together.
Atmosphere: 5
Food: 4
Service: 5
The franchise owner is extremely nice! The morning manager is a bit rude, but the team does always get my food right!
Atmosphere: 1
Food: 4
Service: 1
love working here !! hailey is the best
Atmosphere: 5
Food: 5
Service: 5
Employees are very friendly and helpful, this is always my favorite Dunkin to go to!
Atmosphere: 5
Food: 5
Service: 5
This store has no customer service skills. Their staff is so rude, especially the manager. I would give her name but she won’t tell me what it is. There are 6 other Duncan stores in Murfreesboro, I’ll visit one of the even if I have to go out of my way.
The works here are rude. When my friends and i walked in to order the worker got our order wrong which was fine. She then told us we could keep it or throw it away and we just decided we would try them and see which one we liked more, the worker proceeded to grab our drinks from over the counter and throw them away. They were taking other peoples order before they finished our order after THEY messed it up. I will never come here again.
Atmosphere: 2
Food: 4
Service: 1
Stopped in at 8:05 p.m. they close a 9:00 p.m. and they didn't have a single donut for sale. They were mopping and cleaning. You would think this might be a good place to put a donut shop. I guess closing at 9 means close at 8. If I were to remove all the main products from the store I work for an hour before close I would not have a job the next day. Sad what retail has come to. I will not return.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Get to work with my breakfast and there’s a random piece of plastic on my food. No breakfast for me today. Can’t imagine what this is ?
Food: 1
Had a bunch of family in town over the last few days. Dunkin' was breakfast each day, and was REALLY great! I highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Best Dunkin in Murfreesboro by a mile, and all the staff are awesome!
Atmosphere: 5
Food: 5
Service: 5
Great job on National Donut ? Day Dunkin!!! Love having this new location close by!! So many yummy donuts ? everyday!! Drive thru open so you don’t even have to get out of your car to enjoy them!! Visit this new location soon!! Yum???
Atmosphere: 5
Food: 5
Service: 5
The drinks were good.
Atmosphere: 5
Service: 5
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