Dunkin'

3031 Medical Center Pkwy Ste A, Murfreesboro
(615) 956-7982

Recent Reviews

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sandra wentz

Melony is the best! Fantastic customer service. Environment was clean and pleasant. Super quick service. Favorite place to get coffee on the way to work!!

Atmosphere: 5

Food: 5

Service: 5

Kara Alley

If I could give 0 stars I would. The Americano tasted like cigarette ashes, the avocado toast was handed to me without even a sprinkle of everything bagel seasoning, and you all can see how the wake-up wrap went. See photo. DO BETTER.

Atmosphere: 1

Food: 1

Service: 1

CPT ABP

Easy access, very friendly dudes and delicious hot & iced brew!

Atmosphere: 5

Food: 5

Service: 5

Alexis Carter

The attitude is Beyond me, I do understand that certain locations don’t have certain products, but to make it into a big confusion and to ask me a question and then, when I explained the question you’re unbothered of like you don’t wanna be here to listen to it when you clearly asked me the question I didn’t tell you to accept this job offer so if you don’t like your job, go find another one.

Atmosphere: 5

Food: 2

Service: 1

poplynne

They somehow always manage to mess up my delivery orders repeatedly. Ordered a chai latte and they literally forgot to put the espresso in it, I was stuck with a white cup of semi flavored milk. Ordered bagel minis, always forget to put them in the bag. Order a sandwich, somehow turns out black and burnt. How?

Atmosphere: 2

Food: 1

Service: 2

Brenda Cooley

Their decaf is almost always burned. Someone needs to teach them to throw it out after it’s old.

Food: 1

Jay Bodie

Best coffee shop

Atmosphere: 5

Food: 5

Service: 5

Kaleena Gaines

I went to try the bacon jam breakfast sandwich. It was really good. I could have eaten two. I also got the berry refresher. I was pleasantly surprised with it's taste. I really liked it. It wasn't over tart or sweet.

Atmosphere: 5

Food: 5

Service: 4

Leonardo Guzman

The best the customer service at any Dunkin! Lesliy was very friendly easy to place my order and understood my need for a special order.. The manager Aaron was great she overheard i had an allergy and made sure to step up and ask what it was . (Gluten) and she changed her gloves and prepped the area without being ask and without making it a big deal .
They are great 👍 .going above and beyond without being asked means a lot to a customer! Keep up the great customer service.

Atmosphere: 5

Food: 5

Service: 5

Shiima X3

I come here every morning simply because its on my route . I spend $12-$20 daily . I decided to leave a review because valuing your customers is important . For the first time, I asked for light ice. Because its so much ice , by the time I make it 5 minutes away to my job, the drink is watery and sour .

I guess I pissed someone off because they added extra ice , no brown sugar syrup, and no whip cream!

Atmosphere: 2

Food: 3

Service: 2

Oscar Fernandez

Food and service were good.

Atmosphere: 4

Food: 4

Service: 4

Denise Maclin

Just discovered a cap (bottle cap) in my coffee. Never going back.

Atmosphere: 1

Food: 1

Service: 1

Juan Jenn Aüe

Very professional staff! Great Service and always great products

Atmosphere: 5

Food: 5

Service: 5

Michael J. Barros

Fresh hot coffee with a smile. Coffee and service were awesome.

Atmosphere: 5

Service: 5

Kenny

Absolutely unacceptable. My wife has a severe dairy allergy, and nearly every single time we order from this Dunkin’, they put cheese on her sandwich—even though we clearly order it with NO CHEESE. This is not just a small mistake, it’s dangerous and could send her to the hospital.

It’s become such a consistent issue that we’ve stopped coming here, even though this location is only 1.2 miles from our house. Instead, we drive across town to another Dunkin’ that actually takes the order seriously.

Food allergies are not a joke. If a store can’t handle following simple order instructions, it shouldn’t be serving food. This location needs serious retraining and accountability.

Happened again today when I gave this location another chance due to time restraints. Yes cheese can be pulled of mostly BUT IT SHOULDN’T HAVE TO BE.

Food: 1

Service: 1

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