I went through drive through and ordered a cheeseburger and dd a small fry, not a hard order at about one in the afternoon. My fries were old. Most of them were hard, could not eat them and they were cold. The burger, it was also cold. You could tell it was old, been sitting, didn't even attempt to warm it up order or to fix fresh fries. This happened the last time I was at your restaurant and I will not be back. It may be convenient to where I work. But I will find a different place as you have permanently lost a customer. The stray animals got to eat the food though. This restaurant should be ashamed of the food that they give out to customers. Customer service has sure went downhill over the years.
Atmosphere: 1
Food: 1
Service: 2
Miche Lle
I just left this location and I must say worker is extremely rude. Long line which is fine but if you choose to work in customer service give customer service first with a greeting not just a total. Second, listen for the customer request and respond politely with gratitude do not hand them their bag of food like you are mad because they asked for something. When someone orders 4 biscuits, hash browns, orange juice, and only 2 of there biscuits a specific way it should not be that hard to get it right. When a customer asks for condiments for all that is ordered above the customer should receive more than 2 grape jelly’s and 2 ketchup packets but instead of making sure that was enough the female at the window (the person your mgmt chose to represent you all for a good customer experience) gave me my debit card with the condiments and shut the window. No, have a good day or anything. The only words I heard out of her mouth was my total. I would tell you her name but she did not provide a receipt as to why I am writing this review to add to your 3.9. I should have checked the reviews prior but it is Hardee’s did not think I would have such a horrible experience after waiting in the long line all I got was a bad customer experience and food.
Atmosphere: 1
Food: 2
Service: 1
Lisa Owen
Our Alyssa cashier at drive thru suggested these piping hot apple pies and we bought them and they are really hot and buttery and full of apple. Thank you Alyssa
Atmosphere: 5
Food: 5
Service: 5
FPS Camden
Ive been coming here all the time at 4:30 am after I get off work, EVERYONE is always in such a good mood , my chicken biscuits are always tasting like they just where cooked ……. Tyler is amazing he had my food already prepared by the time I was at the window today! It’s hard to find such a happy group at an early time!
Atmosphere: 5
Food: 5
Service: 5
Michelle Reed
I stopped to get breakfast today and it was delicious. I have to give a shout out to the young lady who took care of my order. Her name was Shelby and she was so friendly and professional. I had a better experience here than other places
Atmosphere: 5
Food: 5
Service: 5
Jimmy Smithey
Stopped in and grabbed a steak biscuit and cup of coffee. This young lady by the name Shelby went above and beyond to make sure everything was correct and fresh. Definitely will stop again. Thank you young lady for polite and courteous.
Atmosphere: 5
Food: 5
Service: 5
johnny matlock
I came through the drive through and shelby was so nice. I was having a pretty hard day and she put a smile on my face!
Atmosphere: 5
Food: 4
Service: 5
brittany johnson
i love how nice and funny all the workers was! they got my food out super quick, and Shelby was a awesome employee. I definitely will come back to visit her!
Atmosphere: 4
Food: 5
Service: 5
Hannah Morgan
Shelby was so nice! And she was super fast!
Atmosphere: 5
Food: 5
Service: 5
Angie Childs
Adeana is pleasant and always makes sure our food tastes good.
Adeana and Tyler are always great to deal with. They always take great care of their customers. Over all this store is the best!
Atmosphere: 4
Food: 5
Service: 4
Heather Howes
I can’t say enough about the front lobby of this specific lobby. The restrooms are phenomenal, the tables are able to be used almost immediately after one person leaves. The sweet respectful employee named Danity was very tentative, very detailed when taking order, and we received our food correctly as she checked each item on our tray.
Go Church Street! We’ll always prefer this location!
Atmosphere: 5
Food: 5
Service: 5
Colby Hooie
Every time I go to this location, Shelby gives us the best service. Great food and good atmosphere!!
Atmosphere: 5
Food: 5
Service: 5
LACEY crouch
Food was great and Shelby gave great customer service!!
I went through drive through and ordered a cheeseburger and dd a small fry, not a hard order at about one in the afternoon. My fries were old. Most of them were hard, could not eat them and they were cold. The burger, it was also cold. You could tell it was old, been sitting, didn't even attempt to warm it up order or to fix fresh fries. This happened the last time I was at your restaurant and I will not be back. It may be convenient to where I work. But I will find a different place as you have permanently lost a customer. The stray animals got to eat the food though. This restaurant should be ashamed of the food that they give out to customers. Customer service has sure went downhill over the years.
Atmosphere: 1
Food: 1
Service: 2
I just left this location and I must say worker is extremely rude. Long line which is fine but if you choose to work in customer service give customer service first with a greeting not just a total. Second, listen for the customer request and respond politely with gratitude do not hand them their bag of food like you are mad because they asked for something. When someone orders 4 biscuits, hash browns, orange juice, and only 2 of there biscuits a specific way it should not be that hard to get it right. When a customer asks for condiments for all that is ordered above the customer should receive more than 2 grape jelly’s and 2 ketchup packets but instead of making sure that was enough the female at the window (the person your mgmt chose to represent you all for a good customer experience) gave me my debit card with the condiments and shut the window. No, have a good day or anything. The only words I heard out of her mouth was my total. I would tell you her name but she did not provide a receipt as to why I am writing this review to add to your 3.9. I should have checked the reviews prior but it is Hardee’s did not think I would have such a horrible experience after waiting in the long line all I got was a bad customer experience and food.
Atmosphere: 1
Food: 2
Service: 1
Our Alyssa cashier at drive thru suggested these piping hot apple pies and we bought them and they are really hot and buttery and full of apple. Thank you Alyssa
Atmosphere: 5
Food: 5
Service: 5
Ive been coming here all the time at 4:30 am after I get off work, EVERYONE is always in such a good mood , my chicken biscuits are always tasting like they just where cooked ……. Tyler is amazing he had my food already prepared by the time I was at the window today! It’s hard to find such a happy group at an early time!
Atmosphere: 5
Food: 5
Service: 5
I stopped to get breakfast today and it was delicious. I have to give a shout out to the young lady who took care of my order. Her name was Shelby and she was so friendly and professional. I had a better experience here than other places
Atmosphere: 5
Food: 5
Service: 5
Stopped in and grabbed a steak biscuit and cup of coffee. This young lady by the name Shelby went above and beyond to make sure everything was correct and fresh. Definitely will stop again. Thank you young lady for polite and courteous.
Atmosphere: 5
Food: 5
Service: 5
I came through the drive through and shelby was so nice. I was having a pretty hard day and she put a smile on my face!
Atmosphere: 5
Food: 4
Service: 5
i love how nice and funny all the workers was! they got my food out super quick, and Shelby was a awesome employee. I definitely will come back to visit her!
Atmosphere: 4
Food: 5
Service: 5
Shelby was so nice! And she was super fast!
Atmosphere: 5
Food: 5
Service: 5
Adeana is pleasant and always makes sure our food tastes good.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Adeana and Tyler are always great to deal with. They always take great care of their customers. Over all this store is the best!
Atmosphere: 4
Food: 5
Service: 4
I can’t say enough about the front lobby of this specific lobby. The restrooms are phenomenal, the tables are able to be used almost immediately after one person leaves. The sweet respectful employee named Danity was very tentative, very detailed when taking order, and we received our food correctly as she checked each item on our tray.
Go Church Street! We’ll always prefer this location!
Atmosphere: 5
Food: 5
Service: 5
Every time I go to this location, Shelby gives us the best service. Great food and good atmosphere!!
Atmosphere: 5
Food: 5
Service: 5
Food was great and Shelby gave great customer service!!
Atmosphere: 5
Food: 5
Service: 5
Shelby always does great and service is great
Atmosphere: 5
Food: 5
Service: 5
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