Horrible customer service. Did not get half of my order. Go anywhere but this location. Worst KFC in Tennessee
Atmosphere: 1
Food: 4
Service: 1
S W
11-19-25 Ordered food for pickup the app said it would be ready in 5 to 15min so I wait to go in then I wait 30 more minutes inside. The older man helped me after they pass by 10 times. I get my food then get home to have wrong items and missing items. I will not go here again a complete waste of time and money. How can people mess up simple orders.
Food: 1
Service: 1
Ronald Mcclure (Ronald)
Had family visiting and wanted to get something that everyone would enjoy.
Atmosphere: 5
Food: 5
Service: 5
Malcolm Johnson
Ordered food for my wife and I. All our food was cold. Everything. Not one piece of chicken, french fry, or bite of mashed potato. Asked for 1 kfc sauce 1 ranch for my chicken and 4 honey packets. Received 2 kfc sauce. 0 ranch and 0 honey sauce. I only come here 1 every few months because I dont feel like dealing with stuff like this. I have an issue with my order everytime I come here. I spend $20 thinking im getting a warm meal and not having to cook and dirty my kitchen. Get home to cold food and have to reheat everything is ridiculous. Waste of money
Atmosphere: 1
Food: 1
Service: 3
Stromboli
I like the food, also an employee named Zae came out in the pouring rain to help me change my tire. Thanks Zae
Atmosphere: 4
Food: 4
Service: 5
Steve McCormick
They got a 7 dollar full up deals it is really good
Atmosphere: 5
Food: 5
Service: 5
Noora Wio
I don't typically give 5 stars. However, every time I go, the staff is friendly and brings a smile to my face with kindness ◇
Atmosphere: 5
Food: 5
Service: 5
Richard B
Horrible all around. Sour sweet tea, 5 piece tender meal only has 4 tenders. Missing a side of mashed potatoes. Missing dipping sauces for tenders and nuggets. Missing extra side of gravy. To top it off, the staff were super rude. Don't go here
Atmosphere: 1
Food: 1
Service: 1
Paul Good
Rude employees ignore the front counter and make delivery drivers wait exorbitantly long times for 1 meal. Not worth the time or money
WORST EXPERIENCE IVE EVER HAD. I understand they’re underpaid and understaffed and I’m patient. BUT GOSH can you act like normal people?? So disrespectful, they treat you like dogs and they’re giving scraps. I cannot believe this place is still open. NOT WORTH IT. Terrible terrible experience. This place has single-handedly ruined KFC for me.
Atmosphere: 1
Food: 1
Service: 1
Ashlyn Sanders
Larry took my order and was so kind, patient, and just radiated kindness through the mic. Absolutely made my day definitely will be returning!!
Atmosphere: 5
Food: 5
Service: 5
Thomas Leinart
Out of chicken last 3 times I was here. Unreal. It's a chicken place that never has chicken ready.
Atmosphere: 1
Food: 1
Service: 1
New System
My order was incorrect so I called the store and the manager was rude. So I called corporate. If you don’t want to be a good manager/employee find another job. Customer service is not for everyone.
Atmosphere: 5
Food: 5
Service: 1
Daniel
Really and truly an awful experience. The staff is rude, slow, they don’t communicate well. I watched them bomb an opportunity to help a customer who they had upset, and then waited over 30 minutes for my order. I was told I couldn’t get any sauces. This is why chik fil a is thriving and ultimately KFC will go out of business.
They were ride to me when I asked a question
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service. Did not get half of my order. Go anywhere but this location. Worst KFC in Tennessee
Atmosphere: 1
Food: 4
Service: 1
11-19-25 Ordered food for pickup the app said it would be ready in 5 to 15min so I wait to go in then I wait 30 more minutes inside. The older man helped me after they pass by 10 times. I get my food then get home to have wrong items and missing items. I will not go here again a complete waste of time and money. How can people mess up simple orders.
Food: 1
Service: 1
Had family visiting and wanted to get something that everyone would enjoy.
Atmosphere: 5
Food: 5
Service: 5
Ordered food for my wife and I. All our food was cold. Everything. Not one piece of chicken, french fry, or bite of mashed potato. Asked for 1 kfc sauce 1 ranch for my chicken and 4 honey packets. Received 2 kfc sauce. 0 ranch and 0 honey sauce. I only come here 1 every few months because I dont feel like dealing with stuff like this. I have an issue with my order everytime I come here. I spend $20 thinking im getting a warm meal and not having to cook and dirty my kitchen. Get home to cold food and have to reheat everything is ridiculous. Waste of money
Atmosphere: 1
Food: 1
Service: 3
I like the food, also an employee named Zae came out in the pouring rain to help me change my tire. Thanks Zae
Atmosphere: 4
Food: 4
Service: 5
They got a 7 dollar full up deals it is really good
Atmosphere: 5
Food: 5
Service: 5
I don't typically give 5 stars. However, every time I go, the staff is friendly and brings a smile to my face with kindness ◇
Atmosphere: 5
Food: 5
Service: 5
Horrible all around. Sour sweet tea, 5 piece tender meal only has 4 tenders. Missing a side of mashed potatoes. Missing dipping sauces for tenders and nuggets. Missing extra side of gravy. To top it off, the staff were super rude. Don't go here
Atmosphere: 1
Food: 1
Service: 1
Rude employees ignore the front counter and make delivery drivers wait exorbitantly long times for 1 meal. Not worth the time or money
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
WORST EXPERIENCE IVE EVER HAD. I understand they’re underpaid and understaffed and I’m patient. BUT GOSH can you act like normal people?? So disrespectful, they treat you like dogs and they’re giving scraps. I cannot believe this place is still open. NOT WORTH IT. Terrible terrible experience. This place has single-handedly ruined KFC for me.
Atmosphere: 1
Food: 1
Service: 1
Larry took my order and was so kind, patient, and just radiated kindness through the mic. Absolutely made my day definitely will be returning!!
Atmosphere: 5
Food: 5
Service: 5
Out of chicken last 3 times I was here. Unreal. It's a chicken place that never has chicken ready.
Atmosphere: 1
Food: 1
Service: 1
My order was incorrect so I called the store and the manager was rude. So I called corporate. If you don’t want to be a good manager/employee find another job. Customer service is not for everyone.
Atmosphere: 5
Food: 5
Service: 1
Really and truly an awful experience. The staff is rude, slow, they don’t communicate well. I watched them bomb an opportunity to help a customer who they had upset, and then waited over 30 minutes for my order. I was told I couldn’t get any sauces. This is why chik fil a is thriving and ultimately KFC will go out of business.
Atmosphere: 1
Food: 2
Service: 1
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