Moe's Southwest Grill

Just had a great burrito here and the workers were so cool and kind I asked for their names. Cale, Ethan & Gabriel are super cool! They're the real ones!!!

Atmosphere: 5

Food: 5

Service: 5

Very expensive. $40 for a kids meal and 2 adult meals. Very disappointing food. Very dry chicken… literally chicken jerky so dry it was pink, brown, and yellow color. I’ve never seen chicken cooked or served in this state. worst Mexican style food I’ve ever had.

Atmosphere: 1

Food: 1

Service: 2

The rice was over cooked and crispy and they gave barely any toppings or meat on my bowl, also the guacamole was bland and very overpriced.

Atmosphere: 2

Food: 1

Service: 3

Always good food

Atmosphere: 4

Food: 5

Service: 5

We visited a few local burrito stores in our town. But when we hear that, Welcome to Moe's greeting every time we come in it makes us feel like they want us as a customer! The food is always fantastic. The service is always fast and we will always be coming back.

Atmosphere: 5

Food: 5

Service: 5

On May 16, 2025 I went in to order a kids burrito. The older white lady was having a hard time rolling it and I told her that I was willing to pay for an extra tortilla. She then unwrapped it and began mushing the contents around so said that I didn’t want it and preceded to walk out. As I was walking out, she yelled at me saying that I was not allowed to come back and that I’ve walked out three times before.

I have had two negative experiences with this lady making my food. When I called the store asking for a manager she picked up the phone saying that she was the manager at the moment. I asked for someone above her and she told me that a lady named Sandy was out on leave. I then asked for the corporate office number and she told me that there was no corporate number. She then proceeded to say that she knew that I just left the store and that I have walked out on them four times and then yelled into the phone telling me not to come back to their store.

This had left a very bad taste in my mouth that this lady yelled at me twice when I never raised my voice at her. I was never rude toward her so I’m confused why she unofficially banned me from the store. I will be calling corporate to file a formal complaint.

Atmosphere: 1

Food: 1

Service: 1

Last night or May 6th,2025 I received some of the best service I’ve ever received from Moe’s as a whole, You all have an amazing night crew who not only are very knowledgeable on their menu but also helped me pick out something new on the menu and gave me very helpful suggestions for my meal last night

Then after the fact they made sure everything was done in a timely manner while ALSO training what seemed to be two new hires at the same time!

I did not get their names but the two young men who were working yalls like yesterday were perfect examples of hard work and dedication to learning their craft and for that I was very appreciative!

Atmosphere: 5

Food: 5

Service: 5

The older white woman acted like I was a complete inconvenience just for trying to order one item. She huffed, puffed, and made it painfully obvious she didn’t want to help me. Beyond rude and unprofessional.

Atmosphere: 5

Food: 5

Service: 1

Food is amazing, could use a little more flavor though

Food is ok but kinda bland. The service used to be top-notch, but this particular visit wasn't great.

Atmosphere: 3

Food: 4

Service: 3

Good food...nice outdoor patio for pretty days

Like crusty beans and dry rice?
Like waiting in line behind one person for 15 minutes?
Like sad boys making your food?
Eat here!

So much for nachos there’s nothing on here pathetic

Atmosphere: 1

Food: 1

Service: 1

The older caucasian lady that takes orders is so rude. She acts as if people are inconveniencing her and she is very impatient. She is very impertinent. I won’t ever go to this Moe’s again. DosBros, Chipotle and Blue Coast Burrito are better options with way better service. I didn’t even feel welcomed. I see that other reviews stated the same so it is definitely a pattern.

I also want to state that this is my second time coming here and that same lady was rude so this is why I’ve decided to post a review now. It’s sad. I recommend corporate visit this location undercover to see how rude that lady is because several people have mentioned her.

I love Moe's. The Homewrecker burrito is awesome but you better have an appetite.

Atmosphere: 5

Food: 5

Service: 5