Absolute Masterpiece of a Pizza Hut! The only time they fail is when they run out of drivers and have to send it to you through DoorDash. Been going to these guys since 2019, well worth it!
Atmosphere: 5
Food: 5
Service: 4
Miss Morena
I don't usually do reviews but I was very pleased with my order. We order occasionally and yeah , sometimes they make small mistakes, nothing out of the ordinary. I don't care what anyone says; they have the best pizza! We love their flavor and speedy service.
I do not know how anyone could give this location 5 stars even 3. We moved and this is the closest Pizza Hut near us so the last 3.5 months have been horrible every single time (did I say EVERY SINGLE TIME) even when management has got involved only to receive the same delivery. Wrong orders, burnt pizzas, etc. I watched 3 customers to complain only to need to complain myself but no need because no change. This location needs a sweep of employment and to watch the choice of music being played for customers to hear. Old Fort Pizza Hut is always on point with friendly customer service totally worth 5 stars!
Atmosphere: 1
Food: 1
Service: 1
Cory King
I’ve been a Pizza Hut fan for over 20 years, and it’s the one food I’ll never get tired of. No matter what, Pizza Hut is always my go to.
Since Eden took over this location, my experience has been nothing short of excellent every single time. On one especially busy Friday night, my order was mixed up, but Eden immediately made it right. She not only replaced my order on the spot but also gave me a credit for next time.
I can’t recommend this location enough. They always get it right, and on the rare occasion they don’t, they make it twice as right.
Atmosphere: 5
Food: 5
Service: 5
Belinda Stafford
UPDATE to Kirk: I support respect and kindness to everyone, as does my daughter. I also expect the same and some customer service when I am purchasing a product. I did go in the store, and witnessed part of this. Guess we’ll agree to disagree. I just won’t be using this location again.
I would give my experience a -5 if I could. I typically order from this Pizza Hut every week or two, and have been happy with my experience until today. The manager, Eden Lockhart, called the police! Ordered pizza on line for 11:15 pick up. Arrived at 11:15 and my daughter went in to pay and get the pizza. Showed ready on the monitor. No one greeted her, so she tried to catch the eye of one associate who never looked up. She looked around the corner and saw another lady. She asked if could she get her pizza. Lady went off, saying she was taking an order and other stuff. Then told my daughter to leave. We weren’t leaving without our pizza which is now getting cold. She said she’s calling the cops. Ok, we would wait for them. Asked the lady for her name…response - it’s in the door. Took a picture, it’s Eden Lockhart. Police asked what happened, we told them and they just shook their head. At that time we paid for the pizza and left. Also, she did not show us our pizza. I don’t know what she told them when she called or after the fact. What kind of customer service is this? Pretty major calling the police.
Atmosphere: 1
Food: 5
Service: 1
Steve Copeland (Mr.Copeland)
They are better than Papa John's, Domino's & little Caesars!
Food: 5
Brittney Moore
Hands down best customer service! The manager and (soon to be🤞🏼) assistant manager set the bar high at your first visit, and maintain that vibe every visit afterwards! My food is always fresh and beautiful in presentation, store is always clean.
Atmosphere: 5
Food: 5
Service: 5
Maite Martinez (Chaparrita Mosha)
My GO TO Pizza Hut! Service is always great!
Atmosphere: 5
Food: 5
Service: 5
Sarah Willette
You guys are such hard workers and do it with kindness and courtesy to all of your customers. Im a DoorDasher and I pick up from here often and it’s always slammed. It’s the only Pizza Hut in the part of town. Keep up the good work! Thank you
Atmosphere: 5
Food: 5
Service: 5
Erica Napier
I used to order from this place once a week! They always check the coupons for me because they don’t ever know the names of them! Well, the manager said she wasn’t gonna look it up and she didn’t have to look it up unless I knew the name she wasn’t gonna give me the coupon! Worst manager, I’ve ever seen in my life! I will be reporting to corporate because that is unacceptable to tell a customer you’re not gonna check for a coupon for them!!! Do better, honey!!
Ordered a pizza! The waiting time is normal! The price is normal! But the pizza is dry, you can choke on it!
Penny
Always great pizza. Always friendly. And super quick service!
Atmosphere: 5
Food: 5
Service: 5
BUGZZ Y
Walked in to order pizza,,,,, no one there! Finally I’m addressed by an employee and order my pizza. TIP? For what? Handing me a pizza? Is that not their job anyway? Tipping at Pizza Hut is out of control. Ridiculous!
Atmosphere: 1
Food: 1
Service: 1
Backwoods Gearhead
This specific pizza hut is where to go they have the best deals and the best employees couldn't ask for better service
Atmosphere: 5
Food: 5
Service: 5
Yejide Wessu
Didn't mean to order cheese pizza I don't think, but it looked so good when I opened it 🤤🤤 my sister didnt want any, but she just left my room with two slices 🤣🤣🤣 it's so good 😭😭🤤🤤❤️❤️
Absolute Masterpiece of a Pizza Hut!
The only time they fail is when they run out of drivers and have to send it to you through DoorDash.
Been going to these guys since 2019, well worth it!
Atmosphere: 5
Food: 5
Service: 4
I don't usually do reviews but I was very pleased with my order. We order occasionally and yeah , sometimes they make small mistakes, nothing out of the ordinary. I don't care what anyone says; they have the best pizza! We love their flavor and speedy service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sticks, Pepperoni Lovers Pizza
I do not know how anyone could give this location 5 stars even 3. We moved and this is the closest Pizza Hut near us so the last 3.5 months have been horrible every single time (did I say EVERY SINGLE TIME) even when management has got involved only to receive the same delivery. Wrong orders, burnt pizzas, etc. I watched 3 customers to complain only to need to complain myself but no need because no change. This location needs a sweep of employment and to watch the choice of music being played for customers to hear. Old Fort Pizza Hut is always on point with friendly customer service totally worth 5 stars!
Atmosphere: 1
Food: 1
Service: 1
I’ve been a Pizza Hut fan for over 20 years, and it’s the one food I’ll never get tired of. No matter what, Pizza Hut is always my go to.
Since Eden took over this location, my experience has been nothing short of excellent every single time. On one especially busy Friday night, my order was mixed up, but Eden immediately made it right. She not only replaced my order on the spot but also gave me a credit for next time.
I can’t recommend this location enough. They always get it right, and on the rare occasion they don’t, they make it twice as right.
Atmosphere: 5
Food: 5
Service: 5
UPDATE to Kirk: I support respect and kindness to everyone, as does my daughter. I also expect the same and some customer service when I am purchasing a product. I did go in the store, and witnessed part of this. Guess we’ll agree to disagree. I just won’t be using this location again.
I would give my experience a -5 if I could. I typically order from this Pizza Hut every week or two, and have been happy with my experience until today. The manager, Eden Lockhart, called the police! Ordered pizza on line for 11:15 pick up. Arrived at 11:15 and my daughter went in to pay and get the pizza. Showed ready on the monitor. No one greeted her, so she tried to catch the eye of one associate who never looked up. She looked around the corner and saw another lady. She asked if could she get her pizza. Lady went off, saying she was taking an order and other stuff. Then told my daughter to leave. We weren’t leaving without our pizza which is now getting cold. She said she’s calling the cops. Ok, we would wait for them. Asked the lady for her name…response - it’s in the door. Took a picture, it’s Eden Lockhart. Police asked what happened, we told them and they just shook their head. At that time we paid for the pizza and left. Also, she did not show us our pizza. I don’t know what she told them when she called or after the fact. What kind of customer service is this? Pretty major calling the police.
Atmosphere: 1
Food: 5
Service: 1
They are better than Papa John's, Domino's & little Caesars!
Food: 5
Hands down best customer service! The manager and (soon to be🤞🏼) assistant manager set the bar high at your first visit, and maintain that vibe every visit afterwards! My food is always fresh and beautiful in presentation, store is always clean.
Atmosphere: 5
Food: 5
Service: 5
My GO TO Pizza Hut! Service is always great!
Atmosphere: 5
Food: 5
Service: 5
You guys are such hard workers and do it with kindness and courtesy to all of your customers. Im a DoorDasher and I pick up from here often and it’s always slammed. It’s the only Pizza Hut in the part of town. Keep up the good work! Thank you
Atmosphere: 5
Food: 5
Service: 5
I used to order from this place once a week! They always check the coupons for me because they don’t ever know the names of them! Well, the manager said she wasn’t gonna look it up and she didn’t have to look it up unless I knew the name she wasn’t gonna give me the coupon! Worst manager, I’ve ever seen in my life! I will be reporting to corporate because that is unacceptable to tell a customer you’re not gonna check for a coupon for them!!! Do better, honey!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered a pizza! The waiting time is normal! The price is normal! But the pizza is dry, you can choke on it!
Always great pizza. Always friendly. And super quick service!
Atmosphere: 5
Food: 5
Service: 5
Walked in to order pizza,,,,, no one there! Finally I’m addressed by an employee and order my pizza. TIP? For what? Handing me a pizza? Is that not their job anyway? Tipping at Pizza Hut is out of control. Ridiculous!
Atmosphere: 1
Food: 1
Service: 1
This specific pizza hut is where to go they have the best deals and the best employees couldn't ask for better service
Atmosphere: 5
Food: 5
Service: 5
Didn't mean to order cheese pizza I don't think, but it looked so good when I opened it 🤤🤤 my sister didnt want any, but she just left my room with two slices 🤣🤣🤣 it's so good 😭😭🤤🤤❤️❤️
Atmosphere: 5
Food: 5
Service: 5
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