Went to pick up a chicken strip meal. The chicken was burnt & rock hard. Service was very slow as well. The burnt chicken was definitely not worth $8. Very disappointed in the service
Atmosphere: 1
Food: 1
Service: 2
Ashley Payne
First off, our carhop was delightfully pleasant. Second our food was fresh and hot! I've never had a bad experience here. So come to sonic on cason lane and request Jordan to be your carhop! 😊
Atmosphere: 5
Food: 5
Service: 5
Lisa Wilson
I was overcharged because we got 3 combos but substituted cokes for shakes. The carhop came out with shakes and large cokes although I ordered the shakes instead. She carried the cokes back and said I would be refunded the difference to my card. The food was cold and not good the last 2 times I went to this location. My refund never got credited either (4 days later) I've not had any trouble at any other location. 😢
Atmosphere: 2
Food: 2
Service: 1
Mario B
They always get your order wrong even when u use the app. Fries and tots are never hot. Never give u the sauce u ask for.
Atmosphere: 2
Food: 1
Service: 2
TheCottonDrake 9
Food is always good from sonic
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Hot Dog, Burger, Tots, Fries, Mozzarella Sticks, Cheese Tots
Kayla Girton
Worst experience ever at a sonic. Took 30 minutes to get our order. They gave us the wrong order entirely the first time then had to wait 15 minutes to still not get our entire order. The entire staff looks confused and unsure of their jobs. Good grief.
Atmosphere: 1
Food: 2
Service: 1
matt weems
Worst sonic I have ever been to. Surely this time will be different. Nope. Just go somewhere else or your order will be wrong. Every. Single. Time. Like, how?
Atmosphere: 1
Food: 1
Service: 1
Cindy Evans
I order my junior burger with no cheese, with ketchup and mustard only. It does not seem to matter what time of day I go there; the order-taker has the order correct on the screen, but every time, my special order is messed up! Last time, they sent out a regular junior cheeseburger (as well as other previous times). Today, I got a plain burger patty on a bun minus the ketchup and mustard. Whoever fills the orders does not read and correctly fill the order and it happens at least 9 out of 10 times I order (and no, I don’t go every day), but I rarely get a correct order. I will continue to post negative reviews until this problem gets fixed!
Nikki Taylor
Purchased order on Sonic app and was charged, but they never received the order after verifying all the details. We had to repurchase at the store, and it’s been a three week endeavor getting someone with Sonic customer service to reply to me emails. All we want is a refund for the hiccup by YOUR system.
Service: 1
the615god
Do not order this place through a third party. They are consistent.... at missing multiple items. I try to give them a 3rd chance and got burned once again. Missing 2 out of 5 items. They tell you to contact the place you ordered it from, then file a claim, but guess what? Your account is flagged for no refunds because the last 2 times I ordered were ALSO missing items. Food is always good, so if you want to give it a try GO TO THE STORE so you can turn around and get your missing food. DO NOT GET DELIVERY!
My boyfriend and his friend got food poisoning from the ranch. I don’t know if it was expired or just a bad batch, but they were severely sick for days after. I know the store may be unaware, so I wanted to post this review, so hopefully this recent batch can be checked for any rancid sauces. Thank you.
Atmosphere: 1
Food: 1
Service: 1
Melissa Bolde
Hot, fresh and crispy tots with a cherry limeade is THE snack of champions.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Tots
Charles Whitley
So it's 9/4/2024 @6:45 am and this poor lady is working the entire restaurant by her self. She making the food and taking the orders and she's doing it the best that she can. She definitely deserves a raise for how well she was managing that store by her lonesome.
Atmosphere: 4
Food: 5
Service: 5
James Pickard
Precooked, rubbery, room temperature, chicken…need I say more?
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Tots, Fries
Res Snipes
Always good ! Best selection of drinks slushies and so on its great
Went to pick up a chicken strip meal. The chicken was burnt & rock hard. Service was very slow as well. The burnt chicken was definitely not worth $8. Very disappointed in the service
Atmosphere: 1
Food: 1
Service: 2
First off, our carhop was delightfully pleasant. Second our food was fresh and hot! I've never had a bad experience here. So come to sonic on cason lane and request Jordan to be your carhop! 😊
Atmosphere: 5
Food: 5
Service: 5
I was overcharged because we got 3 combos but substituted cokes for shakes. The carhop came out with shakes and large cokes although I ordered the shakes instead. She carried the cokes back and said I would be refunded the difference to my card. The food was cold and not good the last 2 times I went to this location. My refund never got credited either (4 days later) I've not had any trouble at any other location. 😢
Atmosphere: 2
Food: 2
Service: 1
They always get your order wrong even when u use the app. Fries and tots are never hot. Never give u the sauce u ask for.
Atmosphere: 2
Food: 1
Service: 2
Food is always good from sonic
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Hot Dog, Burger, Tots, Fries, Mozzarella Sticks, Cheese Tots
Worst experience ever at a sonic. Took 30 minutes to get our order. They gave us the wrong order entirely the first time then had to wait 15 minutes to still not get our entire order. The entire staff looks confused and unsure of their jobs. Good grief.
Atmosphere: 1
Food: 2
Service: 1
Worst sonic I have ever been to. Surely this time will be different. Nope. Just go somewhere else or your order will be wrong. Every. Single. Time. Like, how?
Atmosphere: 1
Food: 1
Service: 1
I order my junior burger with no cheese, with ketchup and mustard only. It does not seem to matter what time of day I go there; the order-taker has the order correct on the screen, but every time, my special order is messed up! Last time, they sent out a regular junior cheeseburger (as well as other previous times). Today, I got a plain burger patty on a bun minus the ketchup and mustard. Whoever fills the orders does not read and correctly fill the order and it happens at least 9 out of 10 times I order (and no, I don’t go every day), but I rarely get a correct order. I will continue to post negative reviews until this problem gets fixed!
Purchased order on Sonic app and was charged, but they never received the order after verifying all the details. We had to repurchase at the store, and it’s been a three week endeavor getting someone with Sonic customer service to reply to me emails. All we want is a refund for the hiccup by YOUR system.
Service: 1
Do not order this place through a third party. They are consistent.... at missing multiple items. I try to give them a 3rd chance and got burned once again. Missing 2 out of 5 items. They tell you to contact the place you ordered it from, then file a claim, but guess what? Your account is flagged for no refunds because the last 2 times I ordered were ALSO missing items. Food is always good, so if you want to give it a try GO TO THE STORE so you can turn around and get your missing food. DO NOT GET DELIVERY!
Food: 5
Restaurantji Recommends
My boyfriend and his friend got food poisoning from the ranch. I don’t know if it was expired or just a bad batch, but they were severely sick for days after. I know the store may be unaware, so I wanted to post this review, so hopefully this recent batch can be checked for any rancid sauces. Thank you.
Atmosphere: 1
Food: 1
Service: 1
Hot, fresh and crispy tots with a cherry limeade is THE snack of champions.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Tots
So it's 9/4/2024 @6:45 am and this poor lady is working the entire restaurant by her self. She making the food and taking the orders and she's doing it the best that she can. She definitely deserves a raise for how well she was managing that store by her lonesome.
Atmosphere: 4
Food: 5
Service: 5
Precooked, rubbery, room temperature, chicken…need I say more?
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Tots, Fries
Always good ! Best selection of drinks slushies and so on its great
Atmosphere: 4
Food: 4
Service: 4
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