This is the worst managed Starbucks I've ever been to. Management does not care about the customer experience. Not sure if they are understaffed but I guarantee it takes at least twice as long to get served. Drive takes forever. Perfect location, if it was managed properly they could probably double their sales. Go to any other location in the Boro.
Service: 1
Karin Talbott-Hill
Great Starbucks Experience!
Atmosphere: 4
Food: 4
Service: 4
Madison Fellows
The line was busy in the drive through so I went in and ordered so I went in and was third in line and ordered a drink and a food item, more people came in behind me and my drink came out quickly but the food did not and I waited but they kept making food prioritizing the drive through and then even people who ordered after me got their food before me (one being someone who ordered the same food item as me) and I stopped an older gentleman after having waited 10 minutes on my food and him giving away the same food item I ordered to someone who came in and ordered a few people after me genuinely just wondering if my order was forgotten, he condescendingly replied how he had like 12 orders and I needed to be patient and walked off. Just rude and on top of it I tipped too and tip every time I go here, which I don’t expect to be prioritized for that or anything and get things happen when busy but he clearly was not paying attention to the queue and forgot my order and then instead of just saying he would check on it or do it politely wanted to try and act like I was being rude and make a public spectacle of it. Just rude. Everyone else was nice though and usually is, wish I got his name but he was rude.
Brittany Preston
Literal thieves!!! Went through Friday 5/30 with my teenagers got 3 drinks and my total was 27$, of course they didn’t give me a receipt and ran my card for 45$! Make sure you get your receipt people!!
Jen L
It's was slow when my boyfriend and I arrived which was FANTASTIC! My boyfriend and I got what we ordered (2 drinks) in wicked fast time. We will definitely be back!
Atmosphere: 4
Food: 4
Service: 4
Kendra M
The slowest Starbucks ever
Food: 4
Service: 1
francesca “chesca”
i have no overall complaints about this specific location my order is always fine as well as the service however the pothole in the drive through right before you order is absolutely horrible and needs attention immediately before it blows a tire or severely damages somebody's car.
I just love this location. My coffee (which had multiple add ons) is always consistently SO good. Even when I travel out of town and go to a different Starbucks I notice it’s not quite the same as they make it- which theirs is perfect. But most importantly the workers are seriously awesome. Nice, friendly, fast and efficient. They even write cute things on my cup ☺️ I wish I knew all the workers names so I could put them on here but I hope they know how much I appreciate them! On my Starbucks “wrapped” last year (it’s on the app) it said I visited 12 locations, well this one is definitely my favorite, I would give them 10 stars if I could!!
Atmosphere: 5
Food: 5
Service: 5
Katy Kupfer
They've brainwashed us into believing that this is good coffee. And the scones are delicious slices of cardboard. Next time forget this place and find a local shop. Local is almost always better.
Atmosphere: 2
Food: 2
Service: 3
Ezra Odom
Great employees. But the policy change about free water is greedy as hell. Will never be back to another Starbucks.
Atmosphere: 1
Food: 1
Service: 5
Collier Hopson
Coffee grounds in the coffee on multiple occasions. They didn’t offer anything when I called to complain. Poor customer service and food quality is awful. I see Starbucks going out of business if they keep this up.
Atmosphere: 3
Food: 3
Service: 3
Tiffany Rhodes
Always does a great job..customer service and drinks 🙂
This is the worst managed Starbucks I've ever been to. Management does not care about the customer experience. Not sure if they are understaffed but I guarantee it takes at least twice as long to get served. Drive takes forever. Perfect location, if it was managed properly they could probably double their sales. Go to any other location in the Boro.
Service: 1
Great Starbucks Experience!
Atmosphere: 4
Food: 4
Service: 4
The line was busy in the drive through so I went in and ordered so I went in and was third in line and ordered a drink and a food item, more people came in behind me and my drink came out quickly but the food did not and I waited but they kept making food prioritizing the drive through and then even people who ordered after me got their food before me (one being someone who ordered the same food item as me) and I stopped an older gentleman after having waited 10 minutes on my food and him giving away the same food item I ordered to someone who came in and ordered a few people after me genuinely just wondering if my order was forgotten, he condescendingly replied how he had like 12 orders and I needed to be patient and walked off. Just rude and on top of it I tipped too and tip every time I go here, which I don’t expect to be prioritized for that or anything and get things happen when busy but he clearly was not paying attention to the queue and forgot my order and then instead of just saying he would check on it or do it politely wanted to try and act like I was being rude and make a public spectacle of it. Just rude. Everyone else was nice though and usually is, wish I got his name but he was rude.
Literal thieves!!! Went through Friday 5/30 with my teenagers got 3 drinks and my total was 27$, of course they didn’t give me a receipt and ran my card for 45$! Make sure you get your receipt people!!
It's was slow when my boyfriend and I arrived which was FANTASTIC! My boyfriend and I got what we ordered (2 drinks) in wicked fast time. We will definitely be back!
Atmosphere: 4
Food: 4
Service: 4
The slowest Starbucks ever
Food: 4
Service: 1
i have no overall complaints about this specific location my order is always fine as well as the service however the pothole in the drive through right before you order is absolutely horrible and needs attention immediately before it blows a tire or severely damages somebody's car.
Atmosphere: 2
Food: 5
Service: 5
Usually a wait, busy location.
Atmosphere: 5
Service: 5
On point always!
Atmosphere: 5
Food: 5
Service: 5
Fast service, friendly drive-thru staff!
Service: 5
Restaurantji Recommends
I just love this location. My coffee (which had multiple add ons) is always consistently SO good. Even when I travel out of town and go to a different Starbucks I notice it’s not quite the same as they make it- which theirs is perfect. But most importantly the workers are seriously awesome. Nice, friendly, fast and efficient. They even write cute things on my cup ☺️ I wish I knew all the workers names so I could put them on here but I hope they know how much I appreciate them! On my Starbucks “wrapped” last year (it’s on the app) it said I visited 12 locations, well this one is definitely my favorite, I would give them 10 stars if I could!!
Atmosphere: 5
Food: 5
Service: 5
They've brainwashed us into believing that this is good coffee. And the scones are delicious slices of cardboard. Next time forget this place and find a local shop. Local is almost always better.
Atmosphere: 2
Food: 2
Service: 3
Great employees. But the policy change about free water is greedy as hell. Will never be back to another Starbucks.
Atmosphere: 1
Food: 1
Service: 5
Coffee grounds in the coffee on multiple occasions. They didn’t offer anything when I called to complain. Poor customer service and food quality is awful. I see Starbucks going out of business if they keep this up.
Atmosphere: 3
Food: 3
Service: 3
Always does a great job..customer service and drinks 🙂
Atmosphere: 5
Food: 5
Service: 5
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