Starbucks
2050 Lascassas Pike, Murfreesboro
(615) 907-6223
Recent Reviews
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Multiple times well within business hours they are arbitrarily closed. Today was told at 5:15pm by a worker with an attitude “no I’m closed” when I asked if I could order. Starbucks, close the store or get new manager. Ridiculous!
Atmosphere: 1
Food: 2
Service: 1
They don’t understand the difference between White hot chocolate and white mocha. I’ve ordered White hot chocolate twice and they always make white mocha .
Service: 1
Thursday morning 9am, Still closed!! Really?????
Atmosphere: 1
Food: 1
Service: 1
How this Starbucks “grocery” chain has a 4 star is baffling to me. We come in today (July 27, 2024) we say good morning and the barista did not say anything but mumbled under her breath. Then when my husband asked for roasted coffee all she can say is “there’s no roasted coffee” while pointing to the sign. WTH? A coffee shop and not just any coffee shop it’s STARBUCKS!!! NO ROASTED COFFEE???? To make it worse the barista was not the well know friendly great customer service that Starbucks is known for. WORST STARBUCKS EVER! I’ve been a loyal customer since Starbucks came on the scene worst store and worst barista!
I wish i could give 0 stars. Never had an issue until today and I NEVER leave reviews but this was the absolute worst experience.
The two girls with the piercings at the counter, utterly inattentive.
We waited 10 MINUTES for ONE frappe.
They both stood there on their phones, no communication that they were waiting on another employee to come and make the coffee because i guess they were both incapable of doing so.
No telling if we were just sitting there for no reason while our drink was ready because out of the three employees, none of them had the decency to say, "hey your drink is ready!"
Seriously???
Hire employees who actually care instead of being on their phones.
Atmosphere: 1
Food: 1
Service: 1
I wish i could give 0 stars. Never had an issue until today and I NEVER leave reviews but this was the absolute worst experience.The two girls with the piercings at the counter, utterly inattentive.We waited 10 MINUTES for ONE frappe.They both stood there on their phones, no communication that they were waiting on another employee to come and make the coffee because i guess they were both incapable of doing so.No telling if we were just sitting there for no reason while our drink was ready because out of the three employees, none of them had the decency to say, "hey your drink is ready!"Seriously???Hire employees who actually care instead of being on their phones.
Atmosphere: 1
Food: 1
Service: 1
I drive out of my way to go to the Starbucks. It's the best one in town. I'm never
Atmosphere: 5
Food: 5
Service: 5
Usually I am not impressed with the employees at this location, but today Taylor was amazing. They’re always “on break” at the busiest times of the morning or the employees you can tell do not want to be there & that is never a way to start your day. Taylor was very kind and friendly even though there was a sign up that she was getting supplies she’d be back I just stood there (not rushing her) and she took my order in the midst of being slammed and I just commend her for that bc any other time, you will not get that at this location. So merry Christmas to Taylor she is awesome. ♥️
Atmosphere: 3
Food: 4
I ordered a hot chocolate and got a coffee instead. ( I made sure it was my name on the sticker.) the app changed my location and they wouldn't make my drink at that location. I had to drive 30 minutes away to get my coffee.
Atmosphere: 2
Food: 3
Service: 1
Short wait, good food and coffee. Shoutout to the great customer service from Dakoria and Megan
Restaurantji Recommends
Short wait, good food and coffee. Shoutout to the great customer service from Dakoria and Megan
Great coffee
Parking: Plenty
Wheelchair accessibility: Ramps
Entire staff is very friendly
Unfortunately this is my least favorite Starbucks, I have been here few times and never been satisfied with my order ,I was also over charged, the coffee they have never taste or smell like coffee ,the picture below is supposed to be an ice coffee with cream
Great service and tastey drinks. Always friendly.Features: Mobile ordering is a possibility in the near future for this location.
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