Subway
5524 NW Broad St, Murfreesboro
(615) 396-8816
Recent Reviews
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Healthy
Atmosphere: 5
Food: 5
Service: 5
Look, if Google Maps and the sign on the door say they close at 9pm, don’t say I can’t sit at a table and eat my sandwich at 8:22. Now it’s 8:28 and they closed up and left. Whatever. I’m eating in my car in the parking lot.
Atmosphere: 4
Food: 5
Service: 3
Do not order sandwiches online. We ordered 3 footlong grilled chicken sand., our order plus extras was $50 and we got mostly bread, wrong meat and barely any salad to boot. Go in person only or you will get ripped off badly. When I called the store the woman denied that she had made the sandwiches and said she would tell someone. No one offered to correct this mistake at all. We USED to go by the store in person 2 times a week, not anymore.
Food: 1
Service: 1
Location wasn’t very clean. Rude employee behind the counter. Will not accept coupons for the majority of the sandwiches on the menu. Asked the employee if they could make a spicy Italian for us and his response was, “that’s not on the menu”. Clearly lacking motivation and customer service at this location. I would avoid!
Atmosphere: 1
Food: 1
Service: 1
This place is a DUMP! I have been here 2 different times and each time has been the same. They freeze the left over veggies and mix it with the newly cut veggies. Food poisoning is REAL here! They don't accept any type of coupons and don't offer any discounts for Police/Fire/Ems!!!
Atmosphere: 3
Food: 1
Service: 2
Tried to say they was going to charge for extra cucumbers and extra spinach. FYI there is no button to even do that. Horrible customer service
Atmosphere: 1
Service: 1
People was very nice also very clean the subs are delicious.
Atmosphere: 5
Food: 5
Service: 5
Best sandwich
Atmosphere: 4
Food: 5
Service: 5
Excellent meal
Dietary restrictions: Something can be prepared from a diet
Parking: Broad
Wheelchair accessibility: Yeah
Atmosphere: 5
Food: 5
Service: 5
The owner is terrible at this location. I placed an online order at 8pm yesterday only to get there and the store was closed with no warning or sign up. I went in today to ask if I could get my order because it was paid for online and the manager said there was no order placed and they close at 8pm.When the website and door both say 9pm as the closing time. He would not give me my order as I had already paid for it. The way the owner spoke to me was terrible and he did not care for customer service at all. He was the rudest store owner I had ever encountered. I asked him if they could at least change the hours on their door since I understand that the online information may not be easy to change.He said he don't care because that's how things go at this store there's nothing that needs to be changed about it, they can decide to close whenever they want to. It's sad because I actually liked this location but over the past year things have definitely changed, the owner has brought this location down. I will be sure to drive further to give my business to another location that cares enough to at least either refund their customer for food they did not receive from their order being placed online or to at least give them the order the next day.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Italian
Restaurantji Recommends
It's a subway
Atmosphere: 1
Food: 1
Service: 1
Service is great. There was only 1 young man working, but he buckled down and kept a great
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Black Forest Ham
Dietary restrictions: Need gluetin free bread. Had salad was delicious
Takeout: Yes
Plenty of food and great atmosphereDine in: Yes
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