Order delivery. Driver dropped pizza at door step without ringing doorbell and didn’t know it had arrived for 20 min… Ridiculous
Venita Campbell
They did the best on my gluten free pizza.
Atmosphere: 5
Food: 5
Service: 5
Tala Shatara
I usually don’t write reviews, but the last couple of times I ordered here, everything kept going wrong. My last experience changed the way I think—management, Jordan, ensured that I got exactly what I want and ensured that it was delivered. He even called me to let me know the driver picked up and it should be on its way! This is because my order got a lost a few times. I thank him for going the extra mile even for just pizza.
Dustin Scobey
Ordered at 3:30, requested delivery at 6. Called 3 times, last time at 6:45 to ask what's going on. Jamie, the manager, was nice as was the driver but whoever is in charge of the Nolensville location needs to have a course in customer service. Wanted to try something different than Marcos (who is ALWAYS in time). Pizza was great so maybe just pick it up next time.
Atmosphere: 1
Food: 5
Service: 1
Some Guy
I walked in for a pickup order a few nights ago to staff yelling racial slurs throughout the store. As I was checking out the person on register very unprofessional towards customers in the store.
Atmosphere: 1
Food: 4
Service: 2
Nick Franklin
Echoing a review from 5 months ago. I just got a pizza for delivery and it was delivered by door dash. The driver was foreign and spoke little English so complaining to him was pointless. He seemed nice but approached holding the pizza In his bag like he was out for a nice stroll on Rodeo Drive and was carrying all the items he just bought as vertically as possible and swinging them around. I told him it was a pizza before he even got to me and he just nodded and smiled and said “yeah”. He set in on the outside table and I opened it quickly so he could understand why you don’t hold a pizza that way. Of course it was all bunched up to one side in the box and he said “sorry”. Luckily it wasn’t too messed up, but it’s pretty ridiculous that even though it was door dash, a grown human being didn’t understand to not hold a pizza vertically.
Driver arrived 1 hr after quoted time, 20 minutes after we canceled the order. We didn't keep the Pizza so can't say how it was.
Atmosphere: 1
Food: 1
Service: 1
Kevinlicious
Food was good.
Food: 5
Service: 5
infa aize
My pizza was burnt and
Food: 1
Mike Souders
Buyer beware, they use a third party delivery service “doordash” that has little to no accountability. We ordered delivery, an hour later we are handed two wrong pies. Was issued a refund. Returning to Jets as they employ their own drivers.Was trying Papa John’s out but no thanks!
Food: 4
Service: 2
محارب الله
The pizza was great but one of my pizzas were burnt underneath. The young men working there were nicer than other Papa Johns I've been to though.
Had delivered
Good pizza
Order delivery. Driver dropped pizza at door step without ringing doorbell and didn’t know it had arrived for 20 min… Ridiculous
They did the best on my gluten free pizza.
Atmosphere: 5
Food: 5
Service: 5
I usually don’t write reviews, but the last couple of times I ordered here, everything kept going wrong. My last experience changed the way I think—management, Jordan, ensured that I got exactly what I want and ensured that it was delivered. He even called me to let me know the driver picked up and it should be on its way! This is because my order got a lost a few times. I thank him for going the extra mile even for just pizza.
Ordered at 3:30, requested delivery at 6. Called 3 times, last time at 6:45 to ask what's going on. Jamie, the manager, was nice as was the driver but whoever is in charge of the Nolensville location needs to have a course in customer service. Wanted to try something different than Marcos (who is ALWAYS in time). Pizza was great so maybe just pick it up next time.
Atmosphere: 1
Food: 5
Service: 1
I walked in for a pickup order a few nights ago to staff yelling racial slurs throughout the store. As I was checking out the person on register very unprofessional towards customers in the store.
Atmosphere: 1
Food: 4
Service: 2
Echoing a review from 5 months ago. I just got a pizza for delivery and it was delivered by door dash. The driver was foreign and spoke little English so complaining to him was pointless. He seemed nice but approached holding the pizza In his bag like he was out for a nice stroll on Rodeo Drive and was carrying all the items he just bought as vertically as possible and swinging them around. I told him it was a pizza before he even got to me and he just nodded and smiled and said “yeah”. He set in on the outside table and I opened it quickly so he could understand why you don’t hold a pizza that way. Of course it was all bunched up to one side in the box and he said “sorry”. Luckily it wasn’t too messed up, but it’s pretty ridiculous that even though it was door dash, a grown human being didn’t understand to not hold a pizza vertically.
Atmosphere: 1
Food: 4
Service: 1
Food was good.
Food: 5
Service: 5
Great location, good service, great folks
Atmosphere: 5
Food: 5
Service: 5
Really?
Food: 1
Service: 1
Restaurantji Recommends
Driver arrived 1 hr after quoted time, 20 minutes after we canceled the order. We didn't keep the Pizza so can't say how it was.
Atmosphere: 1
Food: 1
Service: 1
Food was good.
Food: 5
Service: 5
My pizza was burnt and
Food: 1
Buyer beware, they use a third party delivery service “doordash” that has little to no accountability. We ordered delivery, an hour later we are handed two wrong pies. Was issued a refund. Returning to Jets as they employ their own drivers.Was trying Papa John’s out but no thanks!
Food: 4
Service: 2
The pizza was great but one of my pizzas were burnt underneath. The young men working there were nicer than other Papa Johns I've been to though.
Loading...