I tried going in this morning around 9:15, and the door was locked. I checked their hours as posted on the door and online—everything said they were open by 8 AM. I tried calling, thinking it was conceivable an opener might have just forgotten to unlock the door while prepping for the day, but no one answered. Will have to get my lunch for the day elsewhere, which is a bummer.
Atmosphere: 1
Food: 1
Service: 1
Comingplayer
They are supposed to close at 9 today, Saturday at 6 pm, and it was not open at 5/24/25
K \u0026 C Brickhandler
DO NOT EAT HERE. TERRIBLE!!!!!
Sheena Breeden
First i waited 10-15 minutes before anyone came up front, only reason I waited that long was cause i heard someone in the back (door has a bell) first they put 4 little pieces of cheese on my footlong so I ask for more, then i ask for cucumber and they out 4 little slices of cucumber so I ask for more, same with the red onion and mayo, at this point they are probably upset with me so I ask for more mayo and I get a metric ton of it. What really got me was that NONE of the veggies were covered. They looked absolutely DISGUSTING. Dried out and just nasty, none of them were in their juices, their just sitting out in the open air. But the cherry on top was when I almost done with the second half of my sub, I get met with a lovely strand of hair tickling my nose 🤬 i stopped coming here years ago cause I ONLY had bad experiences, but I decided to try and give them another shot and I regret it. I will just deal with the traffic and go down the road to get me a pub-sub. This is ridiculous
Food: 1
Service: 1
Auctacius
the only worker there keeps getting my order wrong how do you mix up turkey with tuna?????
Atmosphere: 1
Food: 1
Service: 1
Bridget Chilvers
I rarely write reviews, but this Subway needs serious attention. The owner does not know how to run a business. There was no ice, lack of employees (one amazing lady works there entirely by herself throughout the day), stale bread, and the environment is hostile (signs about how their location wont take coupons, bathrooms are for customers only, etc...). The owner seems to be addressing his failing franchise by cutting costs to the point where the service is even worse. That's not going to solve the problem. The locations need more customers and the only way that's going to happen is by providing better, consistent service. Good thing a Jimmy Johns is coming to Nolensville soon :)
Atmosphere: 1
Food: 1
Service: 3
Jennifer Hansen
Don't get a sandwich from here unless you want a side of hair with it. Disgusting! Totally grossed out and didn't get to eat
michael putze
Just placed online order for the guy to tell me he doesn't have it and getting me frustrated. Looking uo the phone number and I see him working on it, couldn't even tell me it came thru.
Atmosphere: 1
Food: 1
Service: 1
Carol Aucker
4 of us walked into this Subway. We were never acknowledged for 15 mins. Oddly, the service counter was hiddened behind a large metal buffet top where you could not see how the employee was making your sandwich. Once I ordered for all of us and went to pay, they told me that their establishment has chosen not to accept any Subway coupons. When I was trying to understand why, the gentleman came over and told me firmly that they do not take coupons and I should have announced before my order that we had coupons. I suggested that maybe they should have a sign telling customers of this policy. He then told me that either I pay the full amount or I don’t take anything that I ordered. So, we walked out, with the 2 footlong and 2 -6 inch subs on the counter. I will never visit this Subway establishment again.
Service: 1
John Holland
There is only one person who works there during the day and She is a very good worker. She is very friendly. Please, Please always tip with cash or she won't see this money.
I made an online app order for two tuna footlongs. They were generous with the tuna servings.
Food: 5
Service: 5
kevin wilson
Very courteous and service with a complimentary attitude.
Atmosphere: 4
Food: 4
Service: 4
wesley groves
The Nolensville Subway should lose its franchise license. It is the absolute worst. The owner allows kids who work there to run the place as a hangout. They are allows closed, even during normal business hours, and are extremely rude. Drive out of your way to visit any other Subway location!!
Kenneth Hunt
Messed up the order after buying online
Kyle Neal
Literally walked in and waited for 20 minutes and no one came to help me. Store was empty. No one in sight.
I tried going in this morning around 9:15, and the door was locked. I checked their hours as posted on the door and online—everything said they were open by 8 AM. I tried calling, thinking it was conceivable an opener might have just forgotten to unlock the door while prepping for the day, but no one answered. Will have to get my lunch for the day elsewhere, which is a bummer.
Atmosphere: 1
Food: 1
Service: 1
They are supposed to close at 9 today, Saturday at 6 pm, and it was not open at 5/24/25
DO NOT EAT HERE. TERRIBLE!!!!!
First i waited 10-15 minutes before anyone came up front, only reason I waited that long was cause i heard someone in the back (door has a bell) first they put 4 little pieces of cheese on my footlong so I ask for more, then i ask for cucumber and they out 4 little slices of cucumber so I ask for more, same with the red onion and mayo, at this point they are probably upset with me so I ask for more mayo and I get a metric ton of it. What really got me was that NONE of the veggies were covered. They looked absolutely DISGUSTING. Dried out and just nasty, none of them were in their juices, their just sitting out in the open air. But the cherry on top was when I almost done with the second half of my sub, I get met with a lovely strand of hair tickling my nose 🤬 i stopped coming here years ago cause I ONLY had bad experiences, but I decided to try and give them another shot and I regret it. I will just deal with the traffic and go down the road to get me a pub-sub. This is ridiculous
Food: 1
Service: 1
the only worker there keeps getting my order wrong
how do you mix up turkey with tuna?????
Atmosphere: 1
Food: 1
Service: 1
I rarely write reviews, but this Subway needs serious attention. The owner does not know how to run a business. There was no ice, lack of employees (one amazing lady works there entirely by herself throughout the day), stale bread, and the environment is hostile (signs about how their location wont take coupons, bathrooms are for customers only, etc...). The owner seems to be addressing his failing franchise by cutting costs to the point where the service is even worse. That's not going to solve the problem. The locations need more customers and the only way that's going to happen is by providing better, consistent service. Good thing a Jimmy Johns is coming to Nolensville soon :)
Atmosphere: 1
Food: 1
Service: 3
Don't get a sandwich from here unless you want a side of hair with it. Disgusting! Totally grossed out and didn't get to eat
Just placed online order for the guy to tell me he doesn't have it and getting me frustrated. Looking uo the phone number and I see him working on it, couldn't even tell me it came thru.
Atmosphere: 1
Food: 1
Service: 1
4 of us walked into this Subway. We were never acknowledged for 15 mins. Oddly, the service counter was hiddened behind a large metal buffet top where you could not see how the employee was making your sandwich. Once I ordered for all of us and went to pay, they told me that their establishment has chosen not to accept any Subway coupons. When I was trying to understand why, the gentleman came over and told me firmly that they do not take coupons and I should have announced before my order that we had coupons. I suggested that maybe they should have a sign telling customers of this policy. He then told me that either I pay the full amount or I don’t take anything that I ordered. So, we walked out, with the 2 footlong and 2 -6 inch subs on the counter. I will never visit this Subway establishment again.
Service: 1
There is only one person who works there during the day and She is a very good worker. She is very friendly. Please, Please always tip with cash or she won't see this money.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I made an online app order for two tuna footlongs. They were generous with the tuna servings.
Food: 5
Service: 5
Very courteous and service with a complimentary attitude.
Atmosphere: 4
Food: 4
Service: 4
The Nolensville Subway should lose its franchise license. It is the absolute worst. The owner allows kids who work there to run the place as a hangout. They are allows closed, even during normal business hours, and are extremely rude. Drive out of your way to visit any other Subway location!!
Messed up the order after buying online
Literally walked in and waited for 20 minutes and no one came to help me. Store was empty. No one in sight.
Atmosphere: 1
Food: 1
Service: 1
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