Culver’s
1510 Oak Ridge Turnpike, Oak Ridge
(865) 294-4810
Recent Reviews
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Good was amazing and they were very helpful at the counter.
Atmosphere: 5
Food: 5
Service: 5
Food is always amazing
Atmosphere: 5
Food: 5
Service: 5
Was going to dine in, but the dining area was nasty. Tables that were empty were dirty from previous customer and I saw no one cleaning the dining area. So we took our food to go!!
Atmosphere: 2
Food: 4
Service: 4
Excellent food. Kinda impressed with the fries...
Atmosphere: 5
Food: 5
Service: 5
The cheese curds are amazing and the custard is the best. Great clean place and people were very fruendly
Atmosphere: 5
Food: 5
Service: 5
Great food for the price, service is wonderful compared to many other fast food places
Atmosphere: 5
Food: 5
Service: 5
⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Brittney at Culver’s
Brittney is hands-down one of the best parts of coming to Culver’s. She’s always so kind, thoughtful, respectful, and genuinely positive — the kind of person who can lift your whole mood in seconds. She even knows my truck at this point 😂 and always greets me like a familiar friend.
Culver’s is lucky to have someone like her. She makes every visit feel special!
Atmosphere: 5
Food: 5
Service: 5
Food is always great, service was a little slower than usual today, but they were busy!
Atmosphere: 5
Food: 5
Service: 4
Food was good. The butter burgers are great. Great concrete mix shakes.
It can be pretty crowded. Limited handicapped parking.
Atmosphere: 4
Food: 4
Service: 4
My husband and I LOVE Culver's!
However, as excited as we were when the Oak Ridge, TN one opened back in September 2025, our excitement quickly diminished. Our first order was right on. It was very busy and every employee was running at top notch quality. But it did take over 10 minutes for my order. Everyone was brand new and I didn't expect perfection.
I don't care for drive throughs so I always go in for my orders and as a take out.
Every order since and I've been there 6 more visits, my order has been wrong. I make sure to check it before leaving now and it's almost laughable that it's never correct. 3 times my husband's double Swiss & Mushroom burger was totally forgotten. 1 time it came out as a single. 1 time they forgot my onions on my double cheese. And today they charged me for a double cheese when I ordered a single cheese. Which they gave me a refund. The cashier said knew it was supposed to be a single. And of course when I received my order they forgot my husband's Mushroom & Swiss...... And it took over 10 minutes. Oh and my cheese is never melted.
I see by other reviews that I am not alone. The customer service is very good and I still love the taste of the burgers and cheese curds. But if they don't start getting their act together, Freddies is right down the street.
Atmosphere: 5
Food: 4
Service: 4
Restaurantji Recommends
Absolutely terrible service. 12/1/25 I ordered 2 pints of ice cream and was asked to pull over to the right and wait. After 20 minutes of waiting and every car before and more after me was served their order before me I had to go through the drive thru again and asked where my order was. I get a giggled apology and was told oops I put the wrong number. Terrible service and no real apology would not recommend anyone go here if you are looking for quality service.
Been at this location twice now and the food is really good, especially the mac and cheese the best I've had. There is always a wait but it's worth it for fresh good food.
Atmosphere: 5
Food: 5
Service: 5
Amazing food very good customer service
We waited for our curbside order (two shakes and one concrete, nothing complicated) for twenty minutes. We tried calling the location to check on our order, but the phones went straight to voicemail, so we ended up going through the drive through to say something.
Once our order was out shortly after, two items came out wrong. The concrete came out as a shake, but more egregiously, the root beer shake came out as plain vanilla with nothing in it. And then once we got home, we discovered that my shake's cup had a huge crack in the side that was dripping it everywhere.
I get that it's hard to care about working at a fast food place, but this is ridiculous.
Service: 1
Eden was phenomenal greeted every customer that walked in with a smile, positive happy energy, she needs a promotion! love this place and the people ❤️
Atmosphere: 5
Food: 5
Service: 5
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