Dunkin'

511 Hadley Vlg Blvd, Old Hickory
(615) 684-7826

Recent Reviews

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James Clark

This location is clean, friendly an they usually always make my coffee exactly how I like it !! My son currently is working there so things are staying in order cause he does a great job. Yall stop by an see him !!!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese, Hash Browns, Muffins, Caramel Iced Macchiato, Wake-Up Wrap - Sausage Egg and Cheese, Croissant, Maple Sugar Bacon Breakfast Sandwich, Iced Macchiato, Dunkin' Lemonade Refreshers, Dunkin' Refreshers, Loaded Hash Browns, Apple Fritter

Nicole U

The staff is really nice.
But there’s always issues with your coffee or food order coming out wrong.
There’s also a 10 wait time on food orders, even if you’re in the drive thru.

Order to pick up asap- well asap is 30 minutes total and your coffee is made wrong.

Lynn Myers

Great store Bre was

Atmosphere: 5

Food: 5

Service: 5

Aryelle Dobra

the general manager was extremely rude beyond reason. I wouldn’t feel comfortable going into this establishment with how they spoke to me.

Atmosphere: 1

Food: 2

Service: 1

Brokk

Donuts were still cold inside, apparently they freeze them and then warm them up.
They were cold inside to the point of being hard.

Took them back in to show them to the lady at the counter, she sarcastically asked me what I expected them to do about it.

I asked if I could get some actual cooked or fully warmed up donuts. She laughed at me and told me that if I wanted to buy another dozen, I could get some warm ones that way.

Ended up leaving without any donuts, and they refused to refund.

Atmosphere: 1

Food: 1

Service: 1

Cynthia Spence

Actually went there this morning and was told they only had three(3) glazed donuts. Seriously??

Atmosphere: 1

Food: 1

Service: 1

Christine Scyoc

I order liquid sugar so it blends in my coffee I ordered a coffee and married with my other to watch sugar crystals pour out. Listen to your customers when they order

Service: 1

Andrew

Very nice looking Dunkin inside. It all tastes great ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant

Gayle Mcqueeney

Always nice an girls Always know my order as soon as I get to window

Atmosphere: 4

Food: 4

Service: 4

Hannah Kendall

I have gone here twice with my co workers for coffee and every time the coffee is either made incorrectly or it taste horrible. I don't think I will be back.

Mary Boggs

Drive thru at least once a week for a sausage, egg, & cheese on a croissant. Awesome!

Atmosphere: 5

Food: 5

Service: 5

Raquel Mathis

Food is always lukewarm at best and not prepared with any care. Charge a lot for those sandwiches and then it’s mostly bread with little filling inside.Also, the most recent time they didn’t have donuts. How is that even possible?Very disappointing. Finally get a location close to home and it’s terrible.

Stephanie Perez

I go here all the time but when I went here yesterday for a mobile order I came to the window as usual and I thought they were closed because I did not see anyone so I honked my horn and nothing. So as I decided to just walk in I see that there is a guy inside so I honked my horn 2 times and nothing. Sadly this guy was so into his phone that he did not pay any attention. When i came in he did not even hear me so I stood there for about 30 sec and then said "Hey are yall open " he quickly jumps and runs to the back to get a women to attend me. The lady was back there washing dishes and he did nothing. Instead of helping the lady he just says sorry I was on my phone and disappears.

Service: 1

Mallory Roberts

I love this Dunkin i go here everyday on the way to work and have no issues. Never any wait and my food and coffee is always on point. Don’t understand why there is people hating on here cause this Dunkin is the best one I’ve ever been to and I’ve been going to Dunkin for at least 5 years almost everyday.

Atmosphere: 5

Food: 5

Service: 5

James Wright

I really hope this place turns it around. I've gone 3 times in the morning to get food and a coffee. I've not had an issue with the drink, but the food has been not even close to acceptable. The hashbrowns (which I normally love) were very soggy and not edible. The other time, I got a breakfast sandwich that was not close to warm. I feel like the employees just don't care about quality.

Atmosphere: 3

Food: 1

Service: 3

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