KFC
19869 Alberta St, Oneida
(423) 569-5544
Recent Reviews
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I have to say most of the time this KFC is very good... The guy there was very friendly and helpful. Also handsome to look at for all those single ladies, I didn't see a ring...
Atmosphere: 5
Food: 5
Service: 5
Service was fast, employees were friendly. The only issue was that half the tables hadn't been cleaned and dining area needed to be swept.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Food is always good and employees are friendly
Atmosphere: 4
Food: 5
Service: 4
The food is always good. I have never had a issue with food. However, customer service has dropped drastically. I am hoping for change soon!
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Crispy Colonel Sandwich
I went to KFC on my lunch, I was the only customer for 20 mins. They continued to not take my order. They looked at me multiple times, and stayed in the back spraying the water hose on the floor cleaning. I understand you’re cleaning, and getting stuff done… however, I was the only person, and wouldn’t even take my order. after 20mins of waiting I walked out due to me only getting a 30min lunch…. won’t be back.
Atmosphere: 1
Food: 1
Service: 1
They always screw the order up
Atmosphere: 1
Service: 1
Stood there for 15 minutes as multiple employees walked to and from the register and not a single one even acknowledged me or attempted to take my order. Will not come here again!
Atmosphere: 1
Food: 1
Service: 1
Pretty bad service. Employees are all high as hell. Read the previous reviews and seems like thats the general consensus. KFC has gotten so bad in recent years and have people like that work here doesn't help.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Went earlier in the day just now getting to write this, went to pick up my order for myself and my kids, walked in and wasn’t acknowledged until I tried to get someone’s attention and asked about my order, apparently they didn’t get a chance to start it, when they looked at me their eyes were almost closed like they just got done smoking something, place was a mess, will not be coming back!!! ???
Atmosphere: 1
Food: 1
Service: 1
Wow, where to start? The employees acted high or indifferent, the food was not kfc standard food, the place was filthy. The manager needs to get a grip on their store.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
horrible customer service & straight not taking customer orders
Atmosphere: 1
Food: 1
Service: 1
Horrible food, long wait time, and the workers act like they are high
Placed a large order thru the app on 4/1/2024 at 8:30pm, food was supposed to be ready by 9pm. Get there pick up order only to find the lobby doors are locked but a whole soccer team being served & eating inside. Was told to go thru drive thru to pick up my order, but since my driver has epilepsy & they have parking lot light that flashes we were told they could bring it out to me, I said fine. I wait 10 min & the the manager? & coworker come out to tell me that they don't have any of my order ready so they would cook all of it but they were also getting ready to close? so the way it sounded they didn't wanna make my food. I said I had placed the order a half hour before coming to get it, they Said the inside customers sent their orders in before me, so they got served 1st, though you don't normally see mobile orders being eaten inside the restaurant. I said fine just give me my money back, manager? said since I placed the order online they couldn't refund my money, I would have to call the 1-800 number. Tried calling them for my refund only to get a recording saying to call back during normal operating hours. Which would be when??? It's doesn't say. So I paid almost $100 for an order I didn't receive & I have yet to get my money back. I won't ever try to eat here again so don't bother trying give me free food coupons, that would just be a waste of time. I just want my money back, or I can report this as theft.....The back is your court, Only time will tell......
Atmosphere: 1
Food: 1
Service: 1
It was not the best I've had, but it was OK
We visited about lunch time on Saturday. The store was very clean. The cooking area & floors also very clean. The staff was very friendly & greeted us right away . We will visit again.
Atmosphere: 5
Food: 5
Service: 5
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