I placed an big order a couple of days ago all of the fish and coslaw was missing I live an hour away so I called being upset because I have picky eaters and it being so late wasn't like I could just go back that night , I was told they would put my name in "the book" for the whole order came back tonight to try again , apparently my name was never put in the book at all and then after all that proving I had placed the order etc just to literally be handed just the fish and coslaw like I wouldn't have wasted the gas if they weren't gonna keep their word it would be the whole order considering our whole dinner was ruined when I showed up at home with captain ds and literally no fish , they were to busy trying to put it on the one employee who handed me my food and making me prove I placed the order to even realize it was for the whole meal I use to go here all the time , mins you I have a big family it's always a big bill but I will be spending it else where this was childish and ridiculous and now I still yet again have to refigure out the dinner plan thanks a lot 👏
Angela Hawkins
After witnessing a total crap fest with another customer and waiting patiently for almost 10 minutes for that to resolve while 3 employees stood behind the counter not waiting on others, we ordered to go. We then waited for another 10 minutes and watched multiple drive thru orders go out. I asked for a refund at that point and the twit behind the counter actually asked me if I had ever worked fast food. No apology for the wait. Nothing but attitude. UNACCEPTABLE. 20 minutes is not FAST FOOD.
Atmosphere: 1
Food: 4
Service: 1
Walker Gantt
Very nice staff. Drive through was very quick and efficient.
Atmosphere: 4
Food: 5
Service: 5
Gerry Sharp
Ordered for takeout from the Paris, Tenn location. First my order wasn’t right and I only ordered 2 plates. Pretty simple you would think. Food tasted like (and looked)as if it had been sitting out awhile and slightly rewarmed. Fish wasn’t a golden brown as expected. I had to cook in oven once I got home to try and salvage. I have always loved Captain Ds hush puppies but these weren’t fit to eat. VERY disappointed and not worth the money spent. Even though I have enjoyed this location for years, I won’t be back.
Atmosphere: 2
Food: 2
Service: 2
Jimmy VanDyke
CPT D's always good and hot food. The restaurant here in Paris has been a staple of Henry county as long as I can remember. Keep on doing your thing Captain.
Atmosphere: 4
Food: 5
Service: 5
Ronnie Breeden
How bad can it get? Pretty bad. The first thing I noticed was it was 55 degrees inside the restaurant. Then I noticed that all the tables were dirty. I went to the men's room and was dirty and smelled awful. The food came in a reasonable amount of time. However, I noticed the fish and the fries were not a golden brown, but a pale yellow color. Although the staff was friendly enough, it doesn't make up for mediocre food and a cold, dirty restaurant.
Atmosphere: 1
Food: 2
Service: 2
Be Humble
Kudos ? to you guys for finally trying to tackle the sewage odor. People of Henry County and surrounding counties appreciate the effort.
Atmosphere: 4
Food: 5
Service: 5
JC & Tammy RV living (Living on the road!)
Very friendly staff. The food was delicious, Hot and fresh, served table side quickly. The restaurant itself is pretty chill but other than the temperature of the dinning area it was an over all good experience. Big rig friendly back parking area.
Atmosphere: 5
Food: 5
Service: 5
Juanita Nelson
I came in and ordered 10 2pc fish and fries the staff was rude and disrespectful and did not want to take my order. The cashier told the manager who was also the cook to drop more fish for my order,the manager than replied "they betta go to McDonald's". I felt disrespected as a customer. The cash register also kept declining my tap pay. Which then they had to restart the cash register. Horrible customer service ?
Tara Collins
Reading all the previous reviews certainly made me nervous BUT I'd go back again. The food was spot on for Capt. D's, everyone was very friendly/helpful. The place was quick & clean! Give em shot.
I ordered the southern catfish, it was ok. It was not something that I would order again. The service and atmosphere were both good.
Atmosphere: 5
Food: 3
Service: 5
Dixienormus
First the AC was set on freezing,had to wait for over 30 minutes on the food, and it was cold except for the coleslaw,it was warm,then the workers could care less if you were or not, my girlfriend didn't get what she ordered
Atmosphere: 1
Food: 1
Service: 1
Lisa
So love the fish, but service is bad. It’s a shame that in restaurants you have to wait over an hour yet the drive thru just flies in and flies out. Manager would not even refund money.
I placed an big order a couple of days ago all of the fish and coslaw was missing I live an hour away so I called being upset because I have picky eaters and it being so late wasn't like I could just go back that night , I was told they would put my name in "the book" for the whole order came back tonight to try again , apparently my name was never put in the book at all and then after all that proving I had placed the order etc just to literally be handed just the fish and coslaw like I wouldn't have wasted the gas if they weren't gonna keep their word it would be the whole order considering our whole dinner was ruined when I showed up at home with captain ds and literally no fish , they were to busy trying to put it on the one employee who handed me my food and making me prove I placed the order to even realize it was for the whole meal I use to go here all the time , mins you I have a big family it's always a big bill but I will be spending it else where this was childish and ridiculous and now I still yet again have to refigure out the dinner plan thanks a lot 👏
After witnessing a total crap fest with another customer and waiting patiently for almost 10 minutes for that to resolve while 3 employees stood behind the counter not waiting on others, we ordered to go. We then waited for another 10 minutes and watched multiple drive thru orders go out. I asked for a refund at that point and the twit behind the counter actually asked me if I had ever worked fast food. No apology for the wait. Nothing but attitude. UNACCEPTABLE. 20 minutes is not FAST FOOD.
Atmosphere: 1
Food: 4
Service: 1
Very nice staff. Drive through was very quick and efficient.
Atmosphere: 4
Food: 5
Service: 5
Ordered for takeout from the Paris, Tenn location. First my order wasn’t right and I only ordered 2 plates. Pretty simple you would think. Food tasted like (and looked)as if it had been sitting out awhile and slightly rewarmed. Fish wasn’t a golden brown as expected. I had to cook in oven once I got home to try and salvage. I have always loved Captain Ds hush puppies but these weren’t fit to eat. VERY disappointed and not worth the money spent. Even though I have enjoyed this location for years, I won’t be back.
Atmosphere: 2
Food: 2
Service: 2
CPT D's always good and hot food. The restaurant here in Paris has been a staple of Henry county as long as I can remember. Keep on doing your thing Captain.
Atmosphere: 4
Food: 5
Service: 5
How bad can it get? Pretty bad. The first thing I noticed was it was 55 degrees inside the restaurant. Then I noticed that all the tables were dirty. I went to the men's room and was dirty and smelled awful. The food came in a reasonable amount of time. However, I noticed the fish and the fries were not a golden brown, but a pale yellow color. Although the staff was friendly enough, it doesn't make up for mediocre food and a cold, dirty restaurant.
Atmosphere: 1
Food: 2
Service: 2
Kudos ? to you guys for finally trying to tackle the sewage odor. People of Henry County and surrounding counties appreciate the effort.
Atmosphere: 4
Food: 5
Service: 5
Very friendly staff. The food was delicious, Hot and fresh, served table side quickly. The restaurant itself is pretty chill but other than the temperature of the dinning area it was an over all good experience. Big rig friendly back parking area.
Atmosphere: 5
Food: 5
Service: 5
I came in and ordered 10 2pc fish and fries the staff was rude and disrespectful and did not want to take my order. The cashier told the manager who was also the cook to drop more fish for my order,the manager than replied "they betta go to McDonald's". I felt disrespected as a customer. The cash register also kept declining my tap pay. Which then they had to restart the cash register. Horrible customer service ?
Reading all the previous reviews certainly made me nervous BUT I'd go back again. The food was spot on for Capt. D's, everyone was very friendly/helpful. The place was quick & clean! Give em shot.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Fast and friendly service as always
Atmosphere: 5
Food: 5
Service: 5
Great as always!
Atmosphere: 5
Food: 5
Service: 5
I ordered the southern catfish, it was ok. It was not something that I would order again. The service and atmosphere were both good.
Atmosphere: 5
Food: 3
Service: 5
First the AC was set on freezing,had to wait for over 30 minutes on the food, and it was cold except for the coleslaw,it was warm,then the workers could care less if you were or not, my girlfriend didn't get what she ordered
Atmosphere: 1
Food: 1
Service: 1
So love the fish, but service is bad. It’s a shame that in restaurants you have to wait over an hour yet the drive thru just flies in and flies out. Manager would not even refund money.
Atmosphere: 1
Food: 1
Service: 1
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