Sloppy work on fixing the sub. I understand these young people might not be happy about working but they need to embrace customer service and satisfaction!
Atmosphere: 2
Food: 5
Service: 3
Dave Chapman
No problems and good food and nice staff.
Atmosphere: 5
Food: 5
Service: 5
Charles Miles
Waited for 20 minutes for 3 girls to make a sandwich the sandwich made was very pitiful at best. A honey mustard bbq chicken sandwich put very little anything on plus waited till the end to inform the customer they were out of honey mustard. On top of that the other sandwiches had the wrong topping put on when the customer said twice not to use the toppings. This clear incompetence is why we will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Ashley Corley
Worst experience ever. I did a online order they took my money but cancelled my order. Absolutely horrible service. I sat at the drive thru for ten mins before anyone even noticed me and the only reason she noticed me bc she was walking back from Papa John's. I will never go here again and I will make sure I tell everyone I no how horrible this place is . They took my money n have yet to pay me back
December Duvall
Asked for a ham AND CHEESE sandwich and was served a toasted ham sandwich that I paid 10.39$ for at that for no cheese to be on the sandwich. My daughter took her sandwich back up there and they refused to make it correctly and handed her some cold cheese to go on her already toasted sub. Not acceptable. And I left a tip. I called and there were no managers on duty. I will NOT go back. It's NOT rocket science to make a PLAIN ham and CHEESE sandwich.
Atmosphere: 1
Food: 1
Service: 1
Rose Riter
I ordered a Turkey bacon wrap Meal, fresh Value Meal, and I think I was over charge. I still have the receipt. And I didn't even get my drink.
Food: 2
Service: 4
J M
Where’s the manager of this place? Each time I’ve been here, I get different sized sandwiches. Nobody there knows what they’re doing. Obviously there isn’t a manager who cares. I won’t be back to this store. I’m done wasting my hard earned money
Atmosphere: 4
Food: 1
Service: 1
Jimmy VanDyke
It's subway lol
Food: 5
Service: 5
Karen Dukes
First of all, why would a restaurant Not accept coupons, especially when the local postal service hands them out? And you don’t find this out until you have waited 30 minutes in line and finally get served only to accidentally see a sign on the counter. Then you are told, well, you might could order online and it give you a coupon. So you decide to just get something and then not only are there items in the food containers that don’t belong, but one ☝️ f the sandwiches gets made wrong. After one server was very kind explaining all the coupon rules, I then had to ask another employee to wait on us, which didn’t seem to make her happy that she had to stop talking to her friend. This used to be the best ran Subway in town. They had good food, excellent service and it was clean. Not so now. Huge disappointment!
Paul Benton
I totally understand with rising costs cutting back. When you cut back on the main ingredient of the Sub ie. Ham to the point the consumer can't taste it. I think it is time to close the doors. I purchased 2 foot long Subs today. The person preparing the meat and cheese took so much time trying to make sure to make sure that he only placed 4 four single slices of ham. I mentioned "doesn't a foot long Sub have more than 4 slices of ham?" He put on 2 more single slices. It wasn't until later when my wife and I ate the subs that my wife who didn't know about what had transpired at the restaurant mentioned that she couldn't taste any ham. Note to franchise owner: the money saved by cutting back on the main ingredient is totally lost in labor cost. (It takes so much time to try and only place one razor thin slice of ham at a time, than the money saved on the ingredient)
I’ve been coming to this subway since I was little, just recently the bread is ALWAYS STALE. and they do not heat the bacon??? The last 4-5 times I’ve had to have them remake my sandwich because they do not follow the instructions on the app or the window for that matter. Please hire better workers these people are lazy. I’ll post a pic of the stale bread lol….
Atmosphere: 1
Food: 1
Service: 1
Carl Arnold
No where near as good as it was 3 yrs ago
Atmosphere: 3
Food: 3
Service: 3
Brad Sprague
Do not go to at night. A bunch of kids who are lazy, slow and just do not care.
Atmosphere: 1
Food: 2
Service: 1
Elexus Tharpe
Best place to get Subway in Paris!!!
Parking: Friendly staff
Kid-friendliness: Yes
Atmosphere: 5
Food: 5
Service: 5
Holly Middleton
We love this location and normally I would rate it as a 5, but the last 2 times I went in there my bread has been almost like it was dough. Hopefully it's just a fluke and it will be corrected.
Sloppy work on fixing the sub. I understand these young people might not be happy about working but they need to embrace customer service and satisfaction!
Atmosphere: 2
Food: 5
Service: 3
No problems and good food and nice staff.
Atmosphere: 5
Food: 5
Service: 5
Waited for 20 minutes for 3 girls to make a sandwich the sandwich made was very pitiful at best. A honey mustard bbq chicken sandwich put very little anything on plus waited till the end to inform the customer they were out of honey mustard. On top of that the other sandwiches had the wrong topping put on when the customer said twice not to use the toppings. This clear incompetence is why we will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Worst experience ever. I did a online order they took my money but cancelled my order. Absolutely horrible service. I sat at the drive thru for ten mins before anyone even noticed me and the only reason she noticed me bc she was walking back from Papa John's. I will never go here again and I will make sure I tell everyone I no how horrible this place is . They took my money n have yet to pay me back
Asked for a ham AND CHEESE sandwich and was served a toasted ham sandwich that I paid 10.39$ for at that for no cheese to be on the sandwich. My daughter took her sandwich back up there and they refused to make it correctly and handed her some cold cheese to go on her already toasted sub. Not acceptable. And I left a tip. I called and there were no managers on duty. I will NOT go back. It's NOT rocket science to make a PLAIN ham and CHEESE sandwich.
Atmosphere: 1
Food: 1
Service: 1
I ordered a Turkey bacon wrap Meal, fresh Value Meal, and I think I was over charge. I still have the receipt. And I didn't even get my drink.
Food: 2
Service: 4
Where’s the manager of this place? Each time I’ve been here, I get different sized sandwiches. Nobody there knows what they’re doing. Obviously there isn’t a manager who cares. I won’t be back to this store. I’m done wasting my hard earned money
Atmosphere: 4
Food: 1
Service: 1
It's subway lol
Food: 5
Service: 5
First of all, why would a restaurant Not accept coupons, especially when the local postal service hands them out? And you don’t find this out until you have waited 30 minutes in line and finally get served only to accidentally see a sign on the counter. Then you are told, well, you might could order online and it give you a coupon. So you decide to just get something and then not only are there items in the food containers that don’t belong, but one ☝️ f the sandwiches gets made wrong. After one server was very kind explaining all the coupon rules, I then had to ask another employee to wait on us, which didn’t seem to make her happy that she had to stop talking to her friend. This used to be the best ran Subway in town. They had good food, excellent service and it was clean. Not so now. Huge disappointment!
I totally understand with rising costs cutting back. When you cut back on the main ingredient of the Sub ie. Ham to the point the consumer can't taste it. I think it is time to close the doors. I purchased 2 foot long Subs today. The person preparing the meat and cheese took so much time trying to make sure to make sure that he only placed 4 four single slices of ham. I mentioned "doesn't a foot long Sub have more than 4 slices of ham?" He put on 2 more single slices. It wasn't until later when my wife and I ate the subs that my wife who didn't know about what had transpired at the restaurant mentioned that she couldn't taste any ham. Note to franchise owner: the money saved by cutting back on the main ingredient is totally lost in labor cost. (It takes so much time to try and only place one razor thin slice of ham at a time, than the money saved on the ingredient)
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
I’ve been coming to this subway since I was little, just recently the bread is ALWAYS STALE. and they do not heat the bacon??? The last 4-5 times I’ve had to have them remake my sandwich because they do not follow the instructions on the app or the window for that matter. Please hire better workers these people are lazy. I’ll post a pic of the stale bread lol….
Atmosphere: 1
Food: 1
Service: 1
No where near as good as it was 3 yrs ago
Atmosphere: 3
Food: 3
Service: 3
Do not go to at night. A bunch of kids who are lazy, slow and just do not care.
Atmosphere: 1
Food: 2
Service: 1
Best place to get Subway in Paris!!!
Parking: Friendly staff
Kid-friendliness: Yes
Atmosphere: 5
Food: 5
Service: 5
We love this location and normally I would rate it as a 5, but the last 2 times I went in there my bread has been almost like it was dough. Hopefully it's just a fluke and it will be corrected.
Atmosphere: 4
Food: 3
Service: 4
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