I placed an online order for two plain burgers and a large fry. one burger was slathered in mustard and onions. the other was a completely different burger altogether, much smaller than the other even though they were the same. all of the food was very cold by the time they brought it out to me, not even 10 minutes after i ordered, so the burgers and fries were obviously old ( probably explains why they weren’t right too ) and then the little girl who brought out the food literally tossed my bag at me and walked away without a single word. i’ve lived here for years, and i remember when this sonic was a staple to the community. now it’s just trash.
Atmosphere: 1
Food: 1
Service: 1
Petra Henderson
Check your food. Said no ketchup on my burger, only mayo on burger and they didnt put any lettuce, tomatoes, onion or pickles. I didnt say a plain burger with just mayo. Chili cheese tots were over cooked and barely any chili. And they put way too much ice that you barely have a drink. Then I obviously had two combos but only gave one peppermint. I expect better. Please do better for you customers.
abbie shockley
You have to know you will wait atleast 20-30 minutes every time. If not more. Waited ten minutes with my button flashing this morning before i gave up to leave. I shouldn’t have to try to give a corporation my money. Lol
Atmosphere: 1
Food: 1
Service: 1
Suzie Watson
The food is always good and the service friendly! Thanks Pleasant View sonic 🙂
Atmosphere: 5
Food: 5
Service: 5
Elgin Lowrie
How is a an employee going to give us 4 drinks, but no drink holder along with no straws.
Service: 1
Cory West
A bald guy basically threw my bag at me and didnt say a word. What a jerk.
Atmosphere: 1
Food: 1
Service: 1
Lee Ellen
This place posts they close at 12 am . I’ll tell you now don’t drive there at 10 because they’re not even open then! Disappointed in the time they post. This happened twice already .
Atmosphere: 2
Food: 3
Service: 2
Joe Greer
10/6. No idea how this location has 4 stars. Almost every post is very negative. Seems suspicious that even some very negative posts have 4 or 5 stars. 1 star from me. I had a bad day at work and just wanted a burger. Ordered a double burger with no cheese. I got home and it had cheese. I shouldn't have to check my burger for cheese. It says it on the receipt. It's a burger. Not hard to read. Thanks for making my day worse.
Employees were nice. Double check your order and make sure you're getting what you paid for. Ordered a chili cheese coney and did not get chili or cheese. But funny enough, they remembered the onions. Who wants to eat a plain hot dog with onions?
Edit: Contacted support at the link provided in the response. They would not give a refund.
Atmosphere: 2
Food: 1
Service: 1
Melissa O
I was so upset we waited forever for someone to answer, then once we got food we were missing stuff. Called through box and she was trying to charge me for food they forgot.. then it took forever for the to bring it to car after me calling again.....
Atmosphere: 1
Food: 1
Service: 1
Jim Farrar (Jim Bravo)
I previously gave this location a 5 star, but after my recent visit, it’s a 2 star. It’s only 2 because of the pleasant attitude of the employee. She was nice, and apologized multiple times. However, there were 3 major inconveniences with my visit.
I ordered, and received the order in a not unreasonable amount of time. I was missing a burger, and informed the lady. 5 minutes later, the lady passed by and asked if we received the burger. We hadn’t. She checked on it for us, and said it would be right out. Another 5 minutes, and it had finally arrived. I have been here for half an hour at the point, but finally had everything and could leave. I get home and pass out food to the family. The 2 supersonic jalapeño cheeseburgers I ordered, had no jalapeños... One of them, which I ordered as “a supersonic jalapeño cheeseburger with mustard and ketchup”(not mustard and ketchup only), was mustard and ketchup only; no other toppings(including the previously mentioned missing jalapeños).
So, after half an hour and 2 screw ups, I get home to find a 3rd. I will still visit this location, since there aren’t very many other options when I visit my wife’s family in Pleasant View. However, they deserve the one star, and I’ll certainly keep this visit in mind the next time I’m looking to pick up a quick bite for the family when I’m in town. “How about Sonic?”, “Do you remember the last time we went?”.
mark hazel
What can I say it's sonic, same ole same ole. Ice cream was good
Atmosphere: 4
Food: 3
Service: 2
Brandon Bond
Idk how they have this high of a rating. I order a cheeseburger with everything except mayo, got nothing but mayo, no napkins, no forks for chilli cheese dog, corn dog in the kids meal was burnt to hell. The ONLY thing they got right was a 5 piece chicken strip that looks straight out the microwave
Enjoy my weekly blasts
Atmosphere: 5
Food: 5
Service: 5
I placed an online order for two plain burgers and a large fry. one burger was slathered in mustard and onions. the other was a completely different burger altogether, much smaller than the other even though they were the same. all of the food was very cold by the time they brought it out to me, not even 10 minutes after i ordered, so the burgers and fries were obviously old ( probably explains why they weren’t right too ) and then the little girl who brought out the food literally tossed my bag at me and walked away without a single word. i’ve lived here for years, and i remember when this sonic was a staple to the community. now it’s just trash.
Atmosphere: 1
Food: 1
Service: 1
Check your food. Said no ketchup on my burger, only mayo on burger and they didnt put any lettuce, tomatoes, onion or pickles. I didnt say a plain burger with just mayo. Chili cheese tots were over cooked and barely any chili. And they put way too much ice that you barely have a drink. Then I obviously had two combos but only gave one peppermint. I expect better. Please do better for you customers.
You have to know you will wait atleast 20-30 minutes every time. If not more. Waited ten minutes with my button flashing this morning before i gave up to leave. I shouldn’t have to try to give a corporation my money. Lol
Atmosphere: 1
Food: 1
Service: 1
The food is always good and the service friendly! Thanks Pleasant View sonic 🙂
Atmosphere: 5
Food: 5
Service: 5
How is a an employee going to give us 4 drinks, but no drink holder along with no straws.
Service: 1
A bald guy basically threw my bag at me and didnt say a word. What a jerk.
Atmosphere: 1
Food: 1
Service: 1
This place posts they close at 12 am . I’ll tell you now don’t drive there at 10 because they’re not even open then! Disappointed in the time they post. This happened twice already .
Atmosphere: 2
Food: 3
Service: 2
10/6. No idea how this location has 4 stars. Almost every post is very negative. Seems suspicious that even some very negative posts have 4 or 5 stars. 1 star from me. I had a bad day at work and just wanted a burger. Ordered a double burger with no cheese. I got home and it had cheese. I shouldn't have to check my burger for cheese. It says it on the receipt. It's a burger. Not hard to read. Thanks for making my day worse.
Atmosphere: 1
Food: 1
Service: 1
Strawberry milkshakes are so delicious at sonics.
Food: 5
Service: 5
Restaurantji Recommends
Employees were nice. Double check your order and make sure you're getting what you paid for. Ordered a chili cheese coney and did not get chili or cheese. But funny enough, they remembered the onions. Who wants to eat a plain hot dog with onions?
Edit: Contacted support at the link provided in the response. They would not give a refund.
Atmosphere: 2
Food: 1
Service: 1
I was so upset we waited forever for someone to answer, then once we got food we were missing stuff. Called through box and she was trying to charge me for food they forgot.. then it took forever for the to bring it to car after me calling again.....
Atmosphere: 1
Food: 1
Service: 1
I previously gave this location a 5 star, but after my recent visit, it’s a 2 star. It’s only 2 because of the pleasant attitude of the employee. She was nice, and apologized multiple times. However, there were 3 major inconveniences with my visit.
I ordered, and received the order in a not unreasonable amount of time. I was missing a burger, and informed the lady. 5 minutes later, the lady passed by and asked if we received the burger. We hadn’t. She checked on it for us, and said it would be right out. Another 5 minutes, and it had finally arrived. I have been here for half an hour at the point, but finally had everything and could leave. I get home and pass out food to the family. The 2 supersonic jalapeño cheeseburgers I ordered, had no jalapeños... One of them, which I ordered as “a supersonic jalapeño cheeseburger with mustard and ketchup”(not mustard and ketchup only), was mustard and ketchup only; no other toppings(including the previously mentioned missing jalapeños).
So, after half an hour and 2 screw ups, I get home to find a 3rd. I will still visit this location, since there aren’t very many other options when I visit my wife’s family in Pleasant View. However, they deserve the one star, and I’ll certainly keep this visit in mind the next time I’m looking to pick up a quick bite for the family when I’m in town. “How about Sonic?”, “Do you remember the last time we went?”.
What can I say it's sonic, same ole same ole. Ice cream was good
Atmosphere: 4
Food: 3
Service: 2
Idk how they have this high of a rating. I order a cheeseburger with everything except mayo, got nothing but mayo, no napkins, no forks for chilli cheese dog, corn dog in the kids meal was burnt to hell. The ONLY thing they got right was a 5 piece chicken strip that looks straight out the microwave
Food: 1
Service: 1
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