Subway

6397A Hwy 41 A Suite A, Pleasant View
(615) 746-1185

Recent Reviews

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533curtism

We have come to a point in life where asking for the basics seems like an impossible task. So, I’m on keto and can’t have bread. I have been to this location, several times before and it was alwaysa good experience. Money is tight for everyone, so when a deal comes along, you try and make it work. Buy one get one for a dollar comes up on the app. I’m excited, and starving. I go in and ask if I can get that and put it in a bowl, so that I don’t have to basically waste 2 loafs of bread and scrap what I can eat off. The gentleman insists this can’t be done because 2 bowls would be off in inventory and that is unacceptable. I’m like ok, I guess I’ll go somewhere else. Another employee stops me and we chat. I explained to her my issue, and she says just ask for the bread on the side in the instructions and you can get it how you want it. I make my order on the app, put in what she said and wait for my food in my car. At the time it’s supposed to be done, I pull around the drive-through and she says it is not made yet. The gentleman who originally told me I couldn’t do it, comes and says you walked out before I could ask you a question. Do you want it on the paper wrapper that comes inside of the subway wrapper instead of on the bread? At this point, I’m like are you serious right now? Are you doing this to spite me, or are you literally just that big on trying to prove a point. I waited an additional five minutes for my food, which was not a long time to wait on top of the 20 mins I had already been there. My food came exactly how he said it would. All thrown together and wrapped up in this wrapper. I am beyond pissed off right now. The level of pettiness in the world today is outrageous. If two freaking bowls are going to throw off your entire inventory and bankrupt you, then you don’t need to be in business anymore. I will not be back to this location ever again, and if this is the way, Subway operates, I will be done like most people for good. Unbelievable.

S H

Out of all of the subways I have been to this is the worst. Terrible customer service

Atmosphere: 1

Food: 1

Service: 1

Chloe

Extreme language barrier. my dad asked for a outlaw sub [a steak and pepper jack] and received a ham. my mom asked for a veggie and got a turkey. while my mother told them to take the meat off my dad didn't. on my own personal sub I received 3 pieces of spinach on a 6in. there was about 3 other people in there yet they were so flustered and rushing around like a chicken without a head.

Atmosphere: 1

Food: 1

Service: 1

Brianna Samson

Ladies were kind of rude. Sandwich was over toasted so it was dusty. I paid extra for extra meat and it was less than they normally would do.. I ordered online so that was my bad. But just super disappointed in how well they did cause I love Subway. Might drive farther for a different Subway next time…

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Cookies

Fawn Martin

When you order a BLT with turkey and avocado added and get home to find bread with a couple pieces of bacon and some avocado, it so disappointing. Especially since they don't have a working phone number to call them. I'd give 0 stars if I could!

Atmosphere: 1

Food: 1

Service: 1

COL ANGUS

Subs are fresh and restaurant is always clean.

Atmosphere: 5

Food: 5

Service: 5

lVIonster3

Disgraced people due to using coupon that that only location doesn’t support? Then claims we don’t have the money to pay for said meal unless we use the coupon? Won’t return and to the manager with just the name tag manager that’s not very professional. Such a joke.

Atmosphere: 1

Service: 1

Kimberly Holland

I ordered a 6 inch pizza sub, when I got home and opened up the wrapper there was marinara sauce all over the rapper, oozing out the sides of the sandwich. It was so messy that I couldn’t even eat it. How about y’all take it a little easy on the marinara sauce from now on?

Atmosphere: 3

Food: 1

Service: 4

Joshua Hildreth

Food and service was good. I ordered a all American with only spinach on it. When I opened my sandwich I noticed I only got a total of 6 leafs of spinach for a foot long. I ordered a regular amount of spinach. But other than that, store is clean and received my food fast.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: The Hotshot Italiano, Meatball Marinara, Black Forest Ham

Steven Quintanilla

Always super fast and friendly service.

Amanda “TheDogParkLady” Melton

I would give it higher ratings if I child use my subway app and coupons, but they don't participate in any coupon programs.

Atmosphere: 4

Food: 4

Service: 3

Crystal H

Sandwiches were all very good and the workers were super friendly.

Atmosphere: 4

Food: 5

Service: 5

Laayedback Waayback

Everytime we go here they mess the order up. It's not that difficult to make a turkey sandwich, but they always add some random sauce and some random veggie and then forget cheese and other things I ask for. Forgetting an ingredient is one thing but adding random stuff no one asked for is ridiculous. I get it. It's a subway, they don't hire the best of the best, but being able to read should be a requirement.

Atmosphere: 1

Food: 1

Service: 1

WillowIsA Dragon

I don't typically write bad reviews over wrong orders, but what is going on with this Subway? Not once, but TWICE now I've gotten home to find my sandwich is not only missing cheese, but also has random sauces and veggies I didnt even ask for (even triple checked on the screen to make sure they any weren't added after the first time this has happened). You get charged $30 for only two sandwiches and they can't even get them right. Absolutely ridiculous that this has happened more than once within a week. So sick of paying their ridiculous prices and then driving 20 minutes home to discover that they can't even read their orders correctly. Maybe they just don't care and slap whatever random condiments and veggies they find out of pure laziness.

Atmosphere: 1

Food: 1

Service: 1

Jeffery Singleton

Does NOT accept paper subway coupons for series sandwiches, which means no coupons with turkey

Atmosphere: 3

Food: 3

Service: 3

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